Mitchell Raymer | Page 2

Mitch is the greatest sale I have ever met in the past. He provided detailed introduction and sincere suggestion when we were buying a car. He provided detailed introduction and sincere suggestion when we were buying a car. More

by HUIMIN Verified Customer Verified Customer

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Nice and welcoming people. Easy and very fast process. Highly recommend getting a car from here. Easy and very fast process. Highly recommend getting a car from here. More

by JONTENBROWN7 Verified Customer Verified Customer

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Mitchell is very easy to work with has great knowledge and very patient. Definitely will be purchasing from him in the future. and very patient. Definitely will be purchasing from him in the future. More

by HUNT0 Verified Customer Verified Customer

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Excellent communicators,friendly, and honest. Best car dealership experience ever!! Mitchell was very patient and super knowledgeable. Would recommend 100/100 times. Best car dealership experience ever!! Mitchell was very patient and super knowledgeable. Would recommend 100/100 times. More

by HUNT0 Verified Customer Verified Customer

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Not completely honest with the condition of the vehicle . Lots of stuff damaged that didn’t show , missing cargo cover , only 1 key . When I brought these things up didn’t really care or show any effort to m Lots of stuff damaged that didn’t show , missing cargo cover , only 1 key . When I brought these things up didn’t really care or show any effort to make me happy feels like they just wanted the sale . No call back nothing . Lesson learned will never do business with them especially after purchasing 2 vehicles over $250,000 very disappointed will be going to Mercedes Benz of Beaverton from now for purchase and service . More

by Maher762003 Verified Customer Verified Customer

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I don’t know who the person on the previous screen was. Never met during the purchase process. Sales Mitchell was wonderful. He was kind and patient and did an excellent job explaining car features a Never met during the purchase process. Sales Mitchell was wonderful. He was kind and patient and did an excellent job explaining car features as I explored options. During the sales process Mitchell worked closely with the used sales manager to address specific concerns I had regarding the condition of the vehicle and helped us arrive at a deal that satisfied everyone. He went above and beyond calling me on his day off to ensure Mercedes-Benz had everything it needed for my third party financing. Finance Jennifer was very thorough during the signing process in making sure I understood the myriad of options Mercedes-Benz had available from warranties to service packages. However I was disappointed when I learned she failed to collect some information that would allow a loan for a car I clearly indicated would be partially financed through OnPoint bank, a CUDL member that should have provided end to end financing so long as they received the application. I had arrived with a pre-approval for the amount I intended to finance, so I was surprised on Monday having to call my bank and scramble to manage several calls to Mercedes during a busy clinic schedule when I discovered Jennifer had not even started the formal financing request. Mitchell ended up doing most of the leg work in the end, again on his day off. Finish and pickup The plan was to pick up the car Tuesday after having the rim resurfaced. The professional for this never arrived so pickup was delayed an additional day. I have to say the experience of coming to pick up my first Mercedes was not what I expected. Upon arrival the car was beautiful and the wheel repair came out beautifully so I was very happy to get inside and get the keys! Unfortunately Mitchell had another engagement and had to provide the keys to an associate, Edward for the handoff. When my wife and I arrived we waited 10 minutes inside the foyer of the dealership without a single person coming to talk with us. On two occasions I saw the used car manager who worked with Mitchell to sell us the car and he never once came to see what we needed. Eventually my wife found a service staff member on break who kindly confirmed with Edward that a car was sold and he brought us the keys. However he never once asked for any identification and we left really without any ceremony whatsoever. I am grateful to be the owner of such a beautiful car and thrilled with the purchase. I was frankly disappointed with the final execution. Owning the car Within one month of purchasing this certified preowned Mercedes it raised a check engine light. When calling the dealership they could only get me in after three weeks. That is meant leaving my newly purchased car that just got its new plates in the garage for close to a month. I’ve driven this car less than 500 miles. A remarkable disappointment More

by BAIER.RAKOWSKI Verified Customer Verified Customer

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Excellent service, respectful welcome, Very clean Dealer ship, knowledgeable staff and well mannered, professionally dressed. Continue M BENZ Clasic service. Dealer ship, knowledgeable staff and well mannered, professionally dressed. Continue M BENZ Clasic service. More

by HENRYSINGH Verified Customer Verified Customer

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This was a great first experience for me. Everyone was so kind and explained the process very well. They gave me all of the information regarding my new dar which was very helpful. Everyone was so kind and explained the process very well. They gave me all of the information regarding my new dar which was very helpful. More

by JAZMINE.BOWLES Verified Customer Verified Customer

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all was professional and easy. from the demo drive to the Delivery Mitchell did a great job of explaining the systems to me. from the demo drive to the Delivery Mitchell did a great job of explaining the systems to me. More

by JIM.MEIER Verified Customer Verified Customer

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Mitchell was amazing to work with. He made the process easy (and even fun). He was responsive and professional. He made the process easy (and even fun). He was responsive and professional. More

by C.VAILLANCOUR Verified Customer Verified Customer

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