Mo Abdallah
Mo Abdallah at Klaben Ford Lincoln of Warren

Mo Abdallah

Service Advisor

Klaben Ford Lincoln of Warren

3853 Youngstown Rd.
Warren, OH 44484

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4.5
19 Reviews

Industry Experience

3 yrs, 3 mos

4.5

19 Reviews

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19 Reviews of Mo Abdallah

August 31, 2026

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I was pleased with the speed that my vehicle was repaired. The cost was reasonable. The main thing I could not do on my own was fix the hood latch. I appreciate that you could fix the one on the veh More

by TLPACK88
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Louis Vince Zingaro

August 20, 2026

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BEST GROUP OF SERVICE PERSONNEL. We learned to trust this group from another Ford dealership we were at for many years. Heart broken when they left. Our previous Ford dealership was More

by randjtrimmer123
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Recommend Dealer
Yes

August 03, 2026

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This dealership is one that still has friendly, courteous service people who listen to you and get your problems resolved quickly. More

by JEFFHOSKIN
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Recommend Dealer
Yes

Other Employees Tagged: Nate Cramer, Daniel Killa

August 01, 2026

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Truck wasn’t fixed correctly has a rear vibration that it didn’t have before as Mo explained to me my truck isn’t under warranty as it has 20k miles on it very rude person to talk to More

by HOTHEAD550
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson

Aug 03, 2026

Klaben Ford Lincoln of Warren responded

Thank you for submitting a review of our company. We value all feedback, good and bad, and use it as a tool to improve as we coach our team. We apologize for poor experience you have shared as it relates to one of our advisors. Per our conversation, we will pick up your truck at a mutually convenient time this week to resolve the issues we discussed. We will return the vehicle to you upon completion. Feel free to reach out to me if you have any additional questions or concerns. Thank you. Jeff Johnson, Service Manager.

July 06, 2026

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Very friendly service. Was able to diagnose the issue quickly, order and install the part and had the vehicle back to us quickly! More

by sakupec@sbcglobal.net
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Recommend Dealer
Yes

June 25, 2026

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They always do a good job and make everything easy for the customer will continue to use them. More

by smn3
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Recommend Dealer
Yes

Other Employees Tagged: Scott Burk, Niall McGee

June 12, 2026

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Everyone at Klaben Ford/ Lincoln is fantastic from Sales to Management to Service. We would not go anywhere else when looking for a vehicle. Service for my Bronco was excellent when the oil needed changed More

by webber4sure
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Recommend Dealer
Yes

June 02, 2026

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They are on time and will take good care of you and your car. Thank you very much for your time and patience. More

by ZETHON30
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Recommend Dealer
Yes

Other Employees Tagged: Scott Burk, George Showen

May 20, 2026

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Went in for a recall to service dept. Courteous staff, quick service, and all is fine with my Ford Edge. What more could you ask for ? More

by CRAZYDAVELBS9749
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Recommend Dealer
Yes

May 09, 2026

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they replaced rear brakes. very bad shimmer in steering wheel when brakes are applied. service tech and valet didn't notice or comment. More

by Pjbowser13
Workmanship
Recommend Dealer
No
May 11, 2026

Klaben Ford Lincoln of Warren responded

Pat, Thank you for taking the time to complete a review of our company. We apologize for the poor experience you've described regarding your most recent pick-up and delivery event to service your vehicle. We performed the Works Package which includes the oil change and tire rotation. In addition, we replaced brake pads, the cabin filter and the air filter. After returning your vehicle, you discovered a shimmer in your steering wheel that was overlooked by our technician and our valet driver. This was a clear failure on our part. No excuses. Your feedback is valuable and will be shared with all the appropriate members of our team. This scenario will be used as a coaching lesson to help improve the guest experience. As we discussed on the phone, we value your loyalty and are committed to resolving this issue when we pick up your vehicle on Friday. Again, we apologize for your dissatisfaction. Thank you. The Klaben Leadership Team (330) 369-4444 Ext 113

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