Nate Cramer

Great service team. Dan,Vince,Nate and Mo are the best. Reasonable prices and they really are closer than you think! Dan,Vince,Nate and Mo are the best. Reasonable prices and they really are closer than you think! More

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Great service department, always honest and helpful. Never try to sell or do repair that is not needed. First class all the way. Appreciate them. Never try to sell or do repair that is not needed. First class all the way. Appreciate them. More

by TAMARAM0 Verified Customer Verified Customer

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They pay attention to detail and answer your needs in a very timely manner. Great deals on tires right now. very timely manner. Great deals on tires right now. More

by gncalugar Verified Customer Verified Customer

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Always explain exactly what is wrong and are very helpful. Went out of their way to accommodate our schedule. Repair was warranty, I did not even know, that is how honest and forthright they are, alw helpful. Went out of their way to accommodate our schedule. Repair was warranty, I did not even know, that is how honest and forthright they are, always! More

by TAMARAM0 Verified Customer Verified Customer

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Convenient opening time clean lobby plenty of snacks and beverages a working tv and comfortable seating and Mr Nate Cramer was very helpful beverages a working tv and comfortable seating and Mr Nate Cramer was very helpful More

by EBERNARD36 Verified Customer Verified Customer

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Called July 20-21st for service appt, was NOT scheduled until Aug. 11th! Unacceptable, 3 wks without a car? Way too long. A wk later, in my follow up call with Nate, told could bring car in for evaluati until Aug. 11th! Unacceptable, 3 wks without a car? Way too long. A wk later, in my follow up call with Nate, told could bring car in for evaluation (which was appreciated), it was the transmission. Transmission finally arrived/car fixed Aug. 22nd. Initially, communication was lacking. Told on a Mon., transmission was on truck would arrive by Fri. I had to call following Mon., no transmission yet. Was told Ford communication with transmission company was "email only" and answers could take a day or two. Follow-up status did get better with Nate. Overall, wait time at Klaben, even without having to order a transmission, was excessive. This will be my last Ford. My husband has driven a F-150 for years and he will never buy another. I love my Edge and loved Klaben's service, it's unfortunate that Ford has fallen so far these last couple of years. More

by J4PAW Verified Customer Verified Customer

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BEST GROUP OF SERVICE PERSONNEL. We learned to trust this group from another Ford dealership we were at for many years. Heart broken when they left. Our previous Ford dealership was We learned to trust this group from another Ford dealership we were at for many years. Heart broken when they left. Our previous Ford dealership was bought out & service department went to awful experiences. We looked for another dealership, Decided to go to where we bought our 1st Ford. Luck struck! Our trusted service personnel were there. The team is friendly, funny, knowledgeable and trustworthy. More

by randjtrimmer123 Verified Customer Verified Customer

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This dealership is one that still has friendly, courteous service people who listen to you and get your problems resolved quickly. service people who listen to you and get your problems resolved quickly. More

by JEFFHOSKIN Verified Customer Verified Customer

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I have never had a problem with Klaben. The pickup service is a great service to have. The pickup service is a great service to have. More

by SASHEELY12 Verified Customer Verified Customer

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Quick and efficient. Was just there for an oil change and it was less then 1 hour. Was just there for an oil change and it was less then 1 hour. More

by teynon104 Verified Customer Verified Customer

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