Mo Ali

Pleased to find out my truck does not like this cold weather as being the engine light comes on. We need warmer weather so the buggy will not show the engine light and also being it is a 2003 Rav 4 wit weather as being the engine light comes on. We need warmer weather so the buggy will not show the engine light and also being it is a 2003 Rav 4 with low mileage, I like my Rav 4. More

by jmn930005 Verified Customer Verified Customer

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Everyone at Toyota is undeniably nice and extremely professional. However, I brought my car in for an external detailing, and although they did a somewhat good job, the plastic shielding along the bott professional. However, I brought my car in for an external detailing, and although they did a somewhat good job, the plastic shielding along the bottom part of my 2024 Equinox is very, very spotty. I spent almost an hour and a half with a dry, non-scratching cloth, and also with a soapy sponge to try and get the spots out. I would never have said anything since the detailing was done over a month ago, but walking back to my car in the bright sunshine, I can still see the spots. I’m very disappointed and quite frankly will not bring my car there for detailing again. I was gonna do a full interior and exterior detailing in the spring, but I guess not. More

by BARBBECKER1 Verified Customer Verified Customer

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St. Cloud Toyota is the best of the best in every respect. We recently purchased two new vehicles at St. Cloud Toyota. Just had the first complimentary service at 5000 miles on one of the two. In respect. We recently purchased two new vehicles at St. Cloud Toyota. Just had the first complimentary service at 5000 miles on one of the two. In and out in under one hour. 100% professional service writer and tech. There was a condition printout provided and the tech even provided a narrated video of the underside of the truck. That was a new one for me. We also have a Lexus that is serviced at Lexus of Wayzata. Lexus of Wayzata is a 10 but St. Cloud Toyota is a 12. They even provided a complimentary carwash. More

by BARDUCH Verified Customer Verified Customer

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Fast and friendly service. Explained any issues and what needs to be done and what time frame it should be done. Enjoyed visiting with the sales people well waiting for the ca Explained any issues and what needs to be done and what time frame it should be done. Enjoyed visiting with the sales people well waiting for the car to be ready. More

by BBC72B Verified Customer Verified Customer

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I was waiting for 1. 5 hours before I went up to ask what was taking so long. People that had come in after me were leaving before me. I was told they were running a recal 5 hours before I went up to ask what was taking so long. People that had come in after me were leaving before me. I was told they were running a recall update on my car and it would be another 20 minutes and was quickly dismissed. Another hour passed and I again asked about the status of my car. They were still working on my update. I was not once approached and updated on how long this was going to take. After another 45 minutes, they finally offered me a rental car. My car was at the dealership half the day. My time was not considered at all during this day. I am thankful I did not have anything planned that day because my car was held at the dealership half the day without anyone approaching me to update me. More

by amber.linn016 Verified Customer Verified Customer

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The service and people are great to work with. They are knowledgeable and helpful. Very good experience! They are knowledgeable and helpful. Very good experience! More

by BLUELINERS66 Verified Customer Verified Customer

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I have found staff to be helpful and good to work with. Their knowledge of the.vehicle and explanations are helpful. Their knowledge of the.vehicle and explanations are helpful. More

by kmstmart Verified Customer Verified Customer

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I always have great service. I wish that it didn't take an hour and half to complete the inspection. It is nice that you get updates from the service people. I wish that it didn't take an hour and half to complete the inspection. It is nice that you get updates from the service people. More

by DIANA.SWANSON Verified Customer Verified Customer

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Mo Ali was great, He was kind , respectful and kept me in the loop on the status of the service. Thanks Mo! We drive from Willmar for the excellent service we get from St Cloud Toyota in the loop on the status of the service. Thanks Mo! We drive from Willmar for the excellent service we get from St Cloud Toyota More

by MQuale Verified Customer Verified Customer

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Easy and efficient. Performed needed service quickly, comfortable hour and half wait, then done and gone Performed needed service quickly, comfortable hour and half wait, then done and gone More

by Lexus owner Verified Customer Verified Customer

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