Mo Ali

I was waiting for 1. 5 hours before I went up to ask what was taking so long. People that had come in after me were leaving before me. I was told they were running a recal 5 hours before I went up to ask what was taking so long. People that had come in after me were leaving before me. I was told they were running a recall update on my car and it would be another 20 minutes and was quickly dismissed. Another hour passed and I again asked about the status of my car. They were still working on my update. I was not once approached and updated on how long this was going to take. After another 45 minutes, they finally offered me a rental car. My car was at the dealership half the day. My time was not considered at all during this day. I am thankful I did not have anything planned that day because my car was held at the dealership half the day without anyone approaching me to update me. More

by amber.linn016 Verified Customer Verified Customer

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The service and people are great to work with. They are knowledgeable and helpful. Very good experience! They are knowledgeable and helpful. Very good experience! More

by BLUELINERS66 Verified Customer Verified Customer

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I have found staff to be helpful and good to work with. Their knowledge of the.vehicle and explanations are helpful. Their knowledge of the.vehicle and explanations are helpful. More

by kmstmart Verified Customer Verified Customer

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I always have great service. I wish that it didn't take an hour and half to complete the inspection. It is nice that you get updates from the service people. I wish that it didn't take an hour and half to complete the inspection. It is nice that you get updates from the service people. More

by DIANA.SWANSON Verified Customer Verified Customer

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Mo Ali was great, He was kind , respectful and kept me in the loop on the status of the service. Thanks Mo! We drive from Willmar for the excellent service we get from St Cloud Toyota in the loop on the status of the service. Thanks Mo! We drive from Willmar for the excellent service we get from St Cloud Toyota More

by MQuale Verified Customer Verified Customer

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Easy and efficient. Performed needed service quickly, comfortable hour and half wait, then done and gone Performed needed service quickly, comfortable hour and half wait, then done and gone More

by Lexus owner Verified Customer Verified Customer

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My oil change service was on time, quick and thorough. I appreciate their professional staff and service. I appreciate their professional staff and service. More

by MMERKLING Verified Customer Verified Customer

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I live 3 hours away from St Cloud. I needed a sensor for my transmission and a catalytic converter. It took a week. St Cloud Toyota provided a rental vehicle for me. Excellent job. I needed a sensor for my transmission and a catalytic converter. It took a week. St Cloud Toyota provided a rental vehicle for me. Excellent job. More

by Gkoskela Verified Customer Verified Customer

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Vehicle smelled bad after the service, and still smells bad. Prided myself on having still having the new car smell four years later. Whomever did my service this last time either needs to take a bath, s bad. Prided myself on having still having the new car smell four years later. Whomever did my service this last time either needs to take a bath, stop using meth or be careful what is on their clothes when they sit in my vehicle (maybe all three). I lost the new car smell after this last service, car smells terrible now. More

by CROWEBOY1 Verified Customer Verified Customer

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I appreciate the quality and speed of the service. Text notifications and updates are appreciated. Text notifications and updates are appreciated. More

by puppyglove Verified Customer Verified Customer

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