Mo Ali | Page 5

Not good first was told needed new air filters cabin and both in the engine was told slight discoloration was told needed replacement with 5000 miles on the truck then while they were rotating, the tires sn both in the engine was told slight discoloration was told needed replacement with 5000 miles on the truck then while they were rotating, the tires snapped a lug knot was told could not replace the one they broke, but five lug nuts was as good as six. You’re good to go, that was my first experience after buying a $60,000 truck More

by todd82 Verified Customer Verified Customer

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the service bays are lit well and clean, initial response upon arrival was fast and efficient. a video of the inspection was sent to my phone, a new experience for me showed a picture of the cab filter and o upon arrival was fast and efficient. a video of the inspection was sent to my phone, a new experience for me showed a picture of the cab filter and option along with total cost of filter and to leave in vehicle or replace. vehicle was washed and on line in a timely manner. More

by rudenick Verified Customer Verified Customer

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Service staff was friendly and knowledgeable. Waiting area was clean. Service was prompt. Would recommend Waiting area was clean. Service was prompt. Would recommend More

by LOLO424 Verified Customer Verified Customer

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Friendly, timely & clean, very efficient Great accommodations, did not pressure client, checked to b sure we were taken care of accommodations, did not pressure client, checked to b sure we were taken care of More

by marbobking Verified Customer Verified Customer

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Easy to set up appointments. I appreciated the text updates and approving services from my phone while sitting in the lounge area. Everyone was friendly an efficient! I appreciated the text updates and approving services from my phone while sitting in the lounge area. Everyone was friendly an efficient! More

by kinpmup Verified Customer Verified Customer

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Waited over a month for a doorlock part to arrive and be installed. Due to the repair I will now have to return as the window now does not operate as it should. installed. Due to the repair I will now have to return as the window now does not operate as it should. More

by bennej Verified Customer Verified Customer

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My last visit to Toyota left me frustrated and disappointed. I brought my vehicle in for tire rotation which was done, but I was not told my tires were way out of alignment. I found this out late disappointed. I brought my vehicle in for tire rotation which was done, but I was not told my tires were way out of alignment. I found this out later after I got home. The service advisor never said anything. My daughter drives this car and she lives in xx Paul, so it's difficult to bring the car to xx Cloud. It would be nice if I was told how bad the alignment was (they were brand new tires put on at this same dealership this past Fall.) I could have had them aligned while the vehicle was there. More

by babybugrice Verified Customer Verified Customer

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Great friendly service and thorough work which might explain the long time for oil change explain the long time for oil change More

by elfdairy Verified Customer Verified Customer

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The service was great. I took it in for an oil change and they got it done. I took it in for an oil change and they got it done. More

by MMDI Verified Customer Verified Customer

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Mo was very helpful in scheduling what service I actually needed and also in determining whether a prepaid service contract would be useful for me. Bottom line--it wouldn't be. I really appreciated his hon needed and also in determining whether a prepaid service contract would be useful for me. Bottom line--it wouldn't be. I really appreciated his honesty. More

by BRDNT Verified Customer Verified Customer

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