Moe Mohamed | Page 3

I didn’t realize that buying a new car could be a good experience until today! I was able to get the car I was looking for and my experience was friendly and Maricar was super knowledgeable. I really appr experience until today! I was able to get the car I was looking for and my experience was friendly and Maricar was super knowledgeable. I really appreciated that she took time to set up my car profile with me too, even though it was late at that point. More

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Dealership was very busy which speaks well of their service and personnel. Yaela greeted us warmly when we arrived and kept us abreast of how our purchase was proceeding. We enjoyed our time spent service and personnel. Yaela greeted us warmly when we arrived and kept us abreast of how our purchase was proceeding. We enjoyed our time spent with her and the finance manager, Moe. I would highly recommend this Dealership to anyone looking for a Toyota. More

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Roger was a lifesaver! He guided me through every step, from the very beginning to the end. I left with my new 2026 car keys, feeling so grateful for his help. It’s wonderf He guided me through every step, from the very beginning to the end. I left with my new 2026 car keys, feeling so grateful for his help. It’s wonderful to see a salesman who genuinely cares about his customers and makes sure they get the best deal possible. More

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We can’t thank lex enough for working with us for over 6 months we are so proud to say he found us exactly what we were looking for.we are extremely excited and it was a great experience at the dealership.T months we are so proud to say he found us exactly what we were looking for.we are extremely excited and it was a great experience at the dealership.Thank you Shane and Crystal R. More

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Maricar was great to work with and they worked hard to accommodate my requirements. Financing was quick and Mor was a delight to work with. accommodate my requirements. Financing was quick and Mor was a delight to work with. More

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Yaela Dror got me a great deal for my highlander hybrid platinum which no one can beat and more over it’s a fully loaded. I definitely recommend Pat Lob Toyota McKinney and Yaela. Thank you so much ☺️ . An platinum which no one can beat and more over it’s a fully loaded. I definitely recommend Pat Lob Toyota McKinney and Yaela. Thank you so much ☺️ . And the finance team helped me to get a better interest rate as welll. More

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I had an appointment on Saturday 12. 13.25 at 8 am. Joel Casper was my Service Advisor but he would not put my car on a lift to see what exactly was rattling up under it. He stated that h 13.25 at 8 am. Joel Casper was my Service Advisor but he would not put my car on a lift to see what exactly was rattling up under it. He stated that he knew for a fact that they didn't have any parts for my make of car. Well, I bought the car from Pat Lobb Toyota but he just told me to go to a dealership that makes Mazda's. I couldn't believe he wouldn't even check to figure out the damage and order the part. Then Joel Casper told someone to give me the address to a dealership down the road. When I told the other dealership what happened, they fit me in right away and ordered the damaged part. I pre-paid for everything and was told they will call me to make an appointment once it arrives. Why couldn't Pat Lobb do that? More

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Most pleasant buying experience I have had. First class at every step of the way. First class at every step of the way. More

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Where to begin. My wife and I were searching for a 2023 EV to beat the expiration of the $4000 tax credit. We looked at VW's Volvos, Teslas, and Pat Lobb Toyota had My wife and I were searching for a 2023 EV to beat the expiration of the $4000 tax credit. We looked at VW's Volvos, Teslas, and Pat Lobb Toyota had a Toyota bZ4x (I know, you've never heard of it either, but it's a solid car). We spent a week haggling with them on price, and finally I let them know on the final day to take advantage of the tax credit that we were either buying their car for $22,500 or driving to Austin to buy a VW ID.4 for the same price. They agreed. Then, after 3 hours of paperwork at the dealership they pull the switch-a-roo: they try to get their profit in the finance box. I have an 800+ credit score and they told me the best they could do was 8% on my loan. I called xx and got up to leave. Then, "Mo" said he could probably get me sub-6% if he got an exception from one of their lenders. After that xx, I felt like the dealership was dishonest for trying to screw me and I left. So, we have now lost the opportunity to get the $4000 EV credit that expires tonight and I guarantee you Pat Lobb will not sell that car unless they drastically discount it or send it to auction. Very bad business decision on their part to ruin a relationship for a car that they won't be able to sell now. Also, lesson learned on my end: I should have had back-up financing ready to go. But, dealerships have always been able to get me better rates. I WILL NEVER BUY A CAR FROM PAT LOBB TOYOTA IN MCKINNEY! BTW, their finance guys didn't know what the EV tax credit was. SMH. More

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JD was great to work with. He helped us get best value and the best deal on our new car. Buy process was quick and painless without all the back and forth normally experienced He helped us get best value and the best deal on our new car. Buy process was quick and painless without all the back and forth normally experienced at most dealerships. More

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