Mohamad Al Dabbas | Page 3

I took my car in for a routine oil change, and as usual there were other issues with my car brought to my attention. One thing I am a bit peeved about is my windshield wiper fluid was found to be "leaking" there were other issues with my car brought to my attention. One thing I am a bit peeved about is my windshield wiper fluid was found to be "leaking" and it was labeled as a critical issue. $180 was required to diagnose the issue. Then I was told by Mohammed that the issue was, when the fluid container was filled to a certain point, it was leaking. And the diagnosis was there was an "o ring" that needed to be replaced. My issue with this is, this item should not have been labeled at "critical." I do not know cars very well and I trust the mechanics at Nissan to tell me what is important and what is not. I feel that I was scammed out of $180 dollars to diagnose something that is not critical to the functioning of my car. Do not tell me something is critical when it's fine. You guys know what you're doing. That's shady business to do that. I feel the shop took advantage of me. Be more honest about your evaluations. More

by FELICITYRAS Verified Customer Verified Customer

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Mo is a great service adviser he helps the customers with their Autos He checks the Auto to make sure that everything is working properly their Autos He checks the Auto to make sure that everything is working properly More

by AMALIARAMOSRESUME Verified Customer Verified Customer

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They did great with my car's recall! Everything was taken care of and my concerns were addressed. Everything was taken care of and my concerns were addressed. More

by KMH129 Verified Customer Verified Customer

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My service was a good experience, I am happy with the service & will return when my vehicle requires service. service & will return when my vehicle requires service. More

by GUEST172266 Verified Customer Verified Customer

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Great service. Great guys. fantastic work. all the way around good work. that's all I have Great guys. fantastic work. all the way around good work. that's all I have More

by SAMGALLEGOS Verified Customer Verified Customer

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The sale guy was amazing and got everything I need and among question with high knowledge among question with high knowledge More

by MKAYALI2 Verified Customer Verified Customer

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I quickly gained confidence in Luke. He explained in layman terms what the problem is, what needs to be done, and the consequences of not doing the work. He explained in layman terms what the problem is, what needs to be done, and the consequences of not doing the work. More

by PCATTERMOLE Verified Customer Verified Customer

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The service department is knowledgeable and accommodating. They went above and beyond helping when my wife had to bring my car in for service. accommodating. They went above and beyond helping when my wife had to bring my car in for service. More

by EABANDS Verified Customer Verified Customer

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Very helpful. He helped me get in the service department right away and the service of my vehicle was great He helped me get in the service department right away and the service of my vehicle was great More

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Transparent, responsive service from the team. The waiting area is nicely kept and has options for seating and concessions for purchase in the vending machines. The waiting area is nicely kept and has options for seating and concessions for purchase in the vending machines. More

by PAMELA Verified Customer Verified Customer

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