Mohamad Mayassi | Page 17

Excellent Service!! I had a great experience at Charles Barker Newport News. Mohamad was very personable and did a great job meeting my expectations, and was able to nego I had a great experience at Charles Barker Newport News. Mohamad was very personable and did a great job meeting my expectations, and was able to negotiate me a great deal and closed the deal. More

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Buying a new 2018 Lexus GS350 Fsport on 4/24/18 Mohamad Mayassi's customer friendly persona along with his strong professionalism, attention to details and knowledge of the product made my experien Mohamad Mayassi's customer friendly persona along with his strong professionalism, attention to details and knowledge of the product made my experience highly informative, productive, successful and enjoyable. More

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Wonderful Experience We were searching for a new SUV to replace my 2010 RX 350. I have actually been looking occasionally, since last Spring/Summer. The timing wasn't rig We were searching for a new SUV to replace my 2010 RX 350. I have actually been looking occasionally, since last Spring/Summer. The timing wasn't right, and I was turned off by the interior of the RX350. But I kept going back, and looking to see the inventory, because I just love the Lexus! I thought I wanted the NX300. It was fine.....liked it. But then I drove the new 2018 RX350, and BAM! I was in love!!!! We have never had such a pleasant experience, purchasing a new vehicle. Mo Mayassi is a top notch salesman, and he listens to the customer. He was very gracious, and quite knowledgeable. He knows when to talk, and when to be quiet....so you can just sit back and enjoy the ride, and check out all the bells and whistles. He was not pushy.....and he asks YOU alot of questions....so he has a better understanding of what you want, and what you intend to pay. He tells you about who he is, and makes you feel comfortable. I myself, being a people person, did like this, very much. They did not have exactly what I wanted, but he made sure that we found the perfect color, Atomic Silver! Now, the biggest drawback for me on the new RX350's, is the interior. I am not a fan! Way too much of a color scheme difference, for my taste. But, Mo found me a solid color interior, which was much more to my liking, for this vehicle. Once we had decided that we were going to purchase the perfect vehicle for me......he allowed us to drive a loaner vehicle, home. Good move, because it just totally sealed the deal, for me. Kudos to Mo for winning my husband over too.....He can be quite stiff, and unaccommodating......Mo won him over!!! More

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Mo Mayassi &Thomas Cahoon are the Cream We visited the dealership for two days looking at the SUV inventory. We brought the RX book home for review. The next day we were closer to we liked We visited the dealership for two days looking at the SUV inventory. We brought the RX book home for review. The next day we were closer to we liked. Mohamad convinced us of our needs versus the competition. We negotiated the price with the best decision for both parties. Thomas and Mohamad thanked both myself and my wife for our military service. We appreciated their help in looking at our needs as well as their own. More

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I first experience with Charles Barker Lexus of Newport News Our old Toyota had over 300K miles on it and need some repairs. We decided to just trade in and get a new vehicle. My wife wanted to stay with a Toy Our old Toyota had over 300K miles on it and need some repairs. We decided to just trade in and get a new vehicle. My wife wanted to stay with a Toyota product and before we purchased I asked he to take a look at the Lexus before making a decision. She is so glad she did. We purchased an NX 300 from Charles Barker Lexus in Newport News VA. Mohamad Mayassi was our sales agent and made the transition so easy. He was a pleasure to deal with, no high pressure, calm and always on level ground. Clearly knew the product line very well. He is a true professional. Our experience was so good, that we are going to trade another car next year and will return to buy another Lexus and will be asking Mohamad to take care of us. More

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Traded for a used Lexus Trading cars can be somewhat stressful. Mohamad Mayassi, with his professionalism and courtesy, removed the stress. We are long time retirees that h Trading cars can be somewhat stressful. Mohamad Mayassi, with his professionalism and courtesy, removed the stress. We are long time retirees that haven't bought a car in more than 12 years and were totally unfamiliar with the myriad of new technology on the Lexus we purchased. Mohamad took the time to explain to us the features we were unfamiliar with and how to implement them. This included the time I returned to the dealership for "one more question". Mohamad was skillfully working with three clients and still took a moment to answer my question. Tony Rutherford, the business manager, was also a pleasure to work with. More

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Outstanding! Throughout high school, my daughter has been working and saving for a car that would be needed for college. As a single mom, I was very concerned abo Throughout high school, my daughter has been working and saving for a car that would be needed for college. As a single mom, I was very concerned about the entire car buying experience. Unpleasant dealings with car salesmen in the past have left me apprehensive and jaded. When we met Mohamad, he greeted us warmly and was immediately attentive and mindful of our needs - without us even addressing them. He truly listened to us, and it was evident his only agenda was to help my daughter find the very best car. Every question we had was met with a patient explanation. Mohamad truly exhibited genuine kindness and never rushed us during the sale transaction. After the completion of the sale, unbeknownst to us, Mohamad had gone above and beyond what we had agreed upon. We were so grateful, but not entirely surprised. You see, Mohamad had personally worked on a specific request of a couple who purchased a car just before us. It was an unusual request, but we observed him diligently work on the request until it was fulfilled. I sincerely appreciate our experience with Mohamad. He not only sold my daughter her first car, but invested in her and treated her with real dignity and respect in the process. We not only left the dealership with a new car, but a new friend in Mohamad, as well. More

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Simply the Best! This was the best, most pleasant and personable experience I have ever had at a dealership. Mohamad was professional, courteous, hospitable, and made This was the best, most pleasant and personable experience I have ever had at a dealership. Mohamad was professional, courteous, hospitable, and made me feel like he cared about what I wanted. It was a pleasure dealing with a man of God. I shall tell all my friends about him and his boss, Tony who was also a pleasure to meet. Willie Mae Butts. 4/14/18 More

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Totally awesome experience! Mohammad is a phenomenal sales consultant. He is very knowledgeable, professional, charismatic , and personable. It was a smooth sale! I would recomm Mohammad is a phenomenal sales consultant. He is very knowledgeable, professional, charismatic , and personable. It was a smooth sale! I would recommend Mohammad to all of my friends. Dyana Jones More

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Fabulous! Mohamad is a consummate sales consultant! We have dealt with him many times, and he has always provided us with excellent and competent service, fulf Mohamad is a consummate sales consultant! We have dealt with him many times, and he has always provided us with excellent and competent service, fulfilling our requests and more than meeting our expectations when purchasing an automobile. Besides being extremely knowledgeable and professional, he is a wonderful person! More

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