Mohammed was fantastic to work with at VW Chicago!
He was more than willing to answer all of our questions. He was friendly and approachable from the start. An honest and fair businessman and a great
He was more than willing to answer all of our questions. He was friendly and approachable from the start. An honest and fair businessman and a great representative of the VW brand. We purchased our first VW! Looking forward to many great years with our Tiguan.
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by klorourke5
May 20, 2025 -
Volkswagen of Downtown Chicago responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Mohammed was honest, kind, and attentive throughout the
process. He helped my partner and I find our ideal car. Great customer service and we’re very happy with our car! Thank you!
process. He helped my partner and I find our ideal car. Great customer service and we’re very happy with our car! Thank you!
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by NedM
May 20, 2025 -
Volkswagen of Downtown Chicago responded
Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. It's great to hear that we were able to assist you and that you had such a positive experience.
I had an exceptional experience at the service center at
City VW! From start to finish
City VW! From start to finish
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by Skycerr
Verified Customer
Verified Customer
May 19, 2025 -
Volkswagen of Downtown Chicago responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.
Mohammed is the epitome of professionalism: pleasant,
polite and works with us to land the car we wanted.
polite and works with us to land the car we wanted.
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by mrpaloma24
May 17, 2025 -
Volkswagen of Downtown Chicago responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Downtown Chicago!
Mohammed H was a most helpful, honest and patient
salesperson. He will guide you to make the best decision for you!
salesperson. He will guide you to make the best decision for you!
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by maria
May 17, 2025 -
Volkswagen of Downtown Chicago responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Mohammed Habibi was very helpful and great and made sure
I was able to get what I was looking for! Thanks Mohammed!
I was able to get what I was looking for! Thanks Mohammed!
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by Peterkukaegbu
May 16, 2025 -
Volkswagen of Downtown Chicago responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago. We look forward to having you as one of our valued customers for many more years to come!
Mohammed was very professional, knowledgeable, and
patient about the process and forthcoming and transparent with me
patient about the process and forthcoming and transparent with me
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by vcgavin71
May 13, 2025 -
Volkswagen of Downtown Chicago responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
I recently had the pleasure of working with Mohammed
during my purchase, and I must say the experience was excellent from start to finish. Mohammed was professional, knowledgeable, and genuinely attenti
during my purchase, and I must say the experience was excellent from start to finish. Mohammed was professional, knowledgeable, and genuinely attentive to my needs. He took the time to understand what I was looking for and provided helpful recommendations without being pushy.
What stood out most was his clear communication and patience throughout the process. He answered all my questions, followed up promptly, and made sure I felt confident and comfortable with my decision.
If you're looking for a salesperson who combines expertise with great customer service, I highly recommend Mohammed
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by charles_guilliams
May 11, 2025 -
Volkswagen of Downtown Chicago responded
Thanks for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!
Mohammad is the key!
🤣 😍 transaction went well and a smooth process..Highly Recommended ! thank you Mohammad!❤️
🤣 😍 transaction went well and a smooth process..Highly Recommended ! thank you Mohammad!❤️
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by Mace
May 10, 2025 -
Volkswagen of Downtown Chicago responded
Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. It's great to hear that we were able to assist you and that you had such a positive experience.
This gentleman and his employee, Mohammed Habibi made my
car-buying experience the worst I’ve ever had.
To explain, I had an approved loan from Chase, but the car I originally wanted was sold. I then deci
car-buying experience the worst I’ve ever had.
To explain, I had an approved loan from Chase, but the car I originally wanted was sold. I then decided on a Passat and mentioned to them a minimum of five times, please do not run my credit check, just ask Chase to recalculate the existing approval, and if they refuse (because of high mileage) DO NOT ASK ANY OTHER BANK!!!
Mister Rocco and his employee, Mohammed Habibi, ran credit checks with various banks without my knowledge. As a result, I received 11 hard inquiries on my credit report. They even attempted to run a check for a car that we hadn't discussed.
The best part was when I finally figured out what they were doing. I asked them why they did it when I specifically told them not to. Their response was, "It wasn't me; it was Chase running the credit check by itself." This was meant to be a story for a two-year-old, but it turned out to be a really humiliating experience. It was absolutely frustrating! Most greedy experience in my life. Stay away from those two!!!
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by markom89
Other Employees Tagged:
Rocco Cesario
, Mohammed Habibi and Rocco Cesario
May 06, 2025 -
Volkswagen of Downtown Chicago responded
Markom, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Please reach out to Michael Zafiriou or Jay Jaber at 312-628-4839.