Mohammed Omar
Mohammed Omar at Herb Chambers BMW of Boston

Mohammed Omar | Page 14

Business Manager

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

4.6
199 Reviews
4.6

199 Reviews

Write a Review

199 Reviews of Mohammed Omar

July 15, 2020

Dealership Rating

Abdou was super helpful and made the process very efficient. He was really responsive to all of my questions. I would buy from him again. More

by JESSICA.M.ATKINSON
Recommend Dealer
Yes

Other Employees Tagged: Abdou Merheb , Katie George

July 14, 2020

Dealership Rating
Employee Rating

Great service, excellent buying experience. First time buying out of state was an experience, but Herb Chambers helped me be the champion of the process. Great dealer and I would recommend to an More

by Peter K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bugbee

June 29, 2020

Dealership Rating
Employee Rating

No title The stars say everything I would like to say at this time. I don't appreciate having to say more than I would like in order for this review to be s More

by JILL.GREENBERG1
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Hadi Eslami , Mark Lande

June 25, 2020

Dealership Rating
Employee Rating

Zero post sale service 116 emails and 8 weeks to execute and obtain all documentation relating to a simple purchase. Escalated to sales manager who did nothing more than fo More

by William
Recommend Dealer
No

Other Employees Tagged: Abdou Merheb , Giovanni Tosti

Jun 25, 2020

Herb Chambers BMW of Boston responded

William Thank you so much for taking time to review Herb Chambers BMW of Boston. We are sorry documentation from the purchase of your vehicle took longer than expected. We are seeing delays in paperwork due to the COVID19 pandemic. I am disappointed we were not able to deliver on the 5 Star service you deserve. We do appreciate you voicing your frustration and apologize for your experience. If you would like to discuss this matter further, please reach out at your earliest convenience. Thank you, Melissa Steffy-General Manager msteffy@herbchambers.com

June 24, 2020

Dealership Rating

Thank you! third lease through this dealership - love them. The customer service, sales and service are so great and helpful. They made it very easy to do busine More

by mdannaher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wintle

June 11, 2020

Dealership Rating

Just bought my 4 th car from youAhmed is the best, and Just bought my 4 th car from you Ahmed is the best, and the main reason I come back to buy my cars here. Also always had great experiences in service More

by ALTRINGALI
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Jabrane , Bryan Pereira, Giovanni Tosti

June 08, 2020

Dealership Rating

OUTSTANDING!!! I never have experienced such a smooth non-stressful car buying experience. During my 70 years, I have bought many, many vehicles. The Herb Chambers w More

by COAKLEY.LINDA
Recommend Dealer
Yes

Other Employees Tagged: Abdou Merheb , John Wintle

May 25, 2020

Dealership Rating
Employee Rating

Okay Service The dealership facility is great. However the service, communication, and efficiency were lacking. Many times they were no flexible to work around my More

by NewBeamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Bugbee, Giovanni Tosti

Jun 01, 2020

Herb Chambers BMW of Boston responded

I'm disappointed to read this review. I would like the chance to connect with you about your experience with our service department and see where we can improve. Please feel free to email me at your earliest convenience at msteffy@herbchambers.com . Thank you- Melissa Steffy, General Manager

May 20, 2020

Dealership Rating
Employee Rating

Super easy to work with and very customer focused. Was able to work out a great deal with a minimum of back and forth. Would recommend them to anyone looking to buy a BMW. More

by CNC62674
Recommend Dealer
Yes

Other Employees Tagged: Abdou Merheb , Tomasz Szafranski, Giovanni Tosti

April 20, 2020

Dealership Rating
Employee Rating

Customer services at this dealership are excellent. This dealership provides exceptional customer services every time I bring my car in for maintenance. Nick Lagas is very professional every 3 years I r More

by TSUICHEUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Lagas , Jano Letaif

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