I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 3 mos
Industry Experience
34 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,309 Reviews
Write a Review1309 Reviews of Mona Crooks
October 26, 2015
Great service Mike Cooney takes care of me . I always get a great car and a Great deal.Mona Crooks always helps me with my serice needs they are a great team. Than Mike Cooney takes care of me . I always get a great car and a Great deal.Mona Crooks always helps me with my serice needs they are a great team. Thank You!!!! More
Other Employees Tagged: Mike Cooney
October 20, 2015
Confident & Comfortable Shopping at Klaben Ford in Kent, OH is a pleasurable experience. When I tell our sales person, Kenny King, what I am looking for he always delivers a Shopping at Klaben Ford in Kent, OH is a pleasurable experience. When I tell our sales person, Kenny King, what I am looking for he always delivers and then some. He finds my color choice and all the great discounts that are offered. He is extremely helpful and very professional. I feel comfortable and confident and I put my complete trust in Kenny. Kenny has also made my car leasing experience a fun adventure getting a new car and truck every three years. When I need the Service Department for oil changes they have a great team also. More
Other Employees Tagged: Kenny King, Justin Stevenson
October 08, 2015
Best Dealership I have ever had I am a 64 year old dentist. I stress to my staff that service to the public is a top priority. At Klaben Ford the service is excellent. Salesman I am a 64 year old dentist. I stress to my staff that service to the public is a top priority. At Klaben Ford the service is excellent. Salesman, Mike Cooney, is on top of everything and it is the easiest car buying experience I ever had. I feel people should be treated with respect and they are at Klaben, from the showroom to service you know you are in great hands. My wife, brother and daughter all drive Fords through Klaben and I will continue to refer people to this fine business. Dr. Sam Kaludy More
Other Employees Tagged: Mike Cooney
October 06, 2015
Very Informed!! Doug and the rest of the staff at Klaben are always very professional and willing to go the extra mile. We have purchased many vehicles and will conti Doug and the rest of the staff at Klaben are always very professional and willing to go the extra mile. We have purchased many vehicles and will continue to do business with Klaben. More
Other Employees Tagged: Doug Beavers
September 29, 2015
Great experience will definitely buy my next car from Mike! Great dealership and great sales person! Work with situation I came to them with and solved all my problems! Actually gave me a better deal than I ima Great dealership and great sales person! Work with situation I came to them with and solved all my problems! Actually gave me a better deal than I imagined! Thanks Mike for helping keep my family safe and making life a little easier by selling me an affordable and reliable car. More
Other Employees Tagged: Joe French , Mike Cooney
July 31, 2015
Awesome!!! Have been to Klaben 3 times in the last 20 years. First time was for a purchase many years ago. My most recent two times there I had Kenny and Rosc Have been to Klaben 3 times in the last 20 years. First time was for a purchase many years ago. My most recent two times there I had Kenny and Roscoe and they were fantastic! Super nice! Minimal stress both times. Everyone is so nice from the moment you walk in the door. Thanks! Love my new car! Brandon is great too! Also met Eric today, he was super nice. Had Mona last time I was there to service my vehicle. Thanks!!!!! More
Other Employees Tagged: Roscoe Woodberry , Eric Dyer, Kenny King
July 30, 2015
Excellent experience I've bought both new and used cars from Klaben Ford. I've always worked with Chris Moldas. Mr. Moldas is the consummate professional, which is why my I've bought both new and used cars from Klaben Ford. I've always worked with Chris Moldas. Mr. Moldas is the consummate professional, which is why my family and I continue to do business with Klaben Ford. More
Other Employees Tagged: Chris Moldas
July 22, 2015
Service on my Mercury Mariner They were able to get me in right way to have my vehicle repaired. Mona was very helpful and kept me informed of the progress. I really appreciated They were able to get me in right way to have my vehicle repaired. Mona was very helpful and kept me informed of the progress. I really appreciated that she arranged to have my vehicle picked up and dropped off at work. More
July 10, 2015
Good experience (oil change and alignment) Friendly service...quick turn around...good communication...no problem getting an appointment when i needed...and no issues with the car being ready a Friendly service...quick turn around...good communication...no problem getting an appointment when i needed...and no issues with the car being ready at a time that was convenient for me. More
June 10, 2015
wonderful Mike Cooney is a wonderful salesperson and always looking out for the customer. He knew what we were looking for and the price and made it happen.... Mike Cooney is a wonderful salesperson and always looking out for the customer. He knew what we were looking for and the price and made it happen....this is our 5 car with Mike and klaben and we will never go anywhere else...thank you!!! More
Other Employees Tagged: Mike Cooney
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