Mona Crooks
Mona Crooks at Klaben Ford Lincoln

Mona Crooks | Page 126

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,309 Reviews

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217

Dealership Experience

34 yrs, 3 mos

Industry Experience

34 yrs, 3 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,309 Reviews

Write a Review

1309 Reviews of Mona Crooks

October 26, 2015

Dealership Rating

Great service Mike Cooney takes care of me . I always get a great car and a Great deal.Mona Crooks always helps me with my serice needs they are a great team. Than More

by mc1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney

October 20, 2015

Dealership Rating

Confident & Comfortable Shopping at Klaben Ford in Kent, OH is a pleasurable experience. When I tell our sales person, Kenny King, what I am looking for he always delivers a More

by leaselinda13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny King, Justin Stevenson

October 08, 2015

Dealership Rating

Best Dealership I have ever had I am a 64 year old dentist. I stress to my staff that service to the public is a top priority. At Klaben Ford the service is excellent. Salesman More

by Dr. tooth and gums
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney

October 06, 2015

Dealership Rating

Very Informed!! Doug and the rest of the staff at Klaben are always very professional and willing to go the extra mile. We have purchased many vehicles and will conti More

by consulting, pam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Beavers

September 29, 2015

Dealership Rating

Great experience will definitely buy my next car from Mike! Great dealership and great sales person! Work with situation I came to them with and solved all my problems! Actually gave me a better deal than I ima More

by Mindy2428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe French , Mike Cooney

July 31, 2015

Dealership Rating

Awesome!!! Have been to Klaben 3 times in the last 20 years. First time was for a purchase many years ago. My most recent two times there I had Kenny and Rosc More

by Synchro95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry , Eric Dyer, Kenny King

July 30, 2015

Dealership Rating

Excellent experience I've bought both new and used cars from Klaben Ford. I've always worked with Chris Moldas. Mr. Moldas is the consummate professional, which is why my More

by Paul49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas

July 22, 2015

Dealership Rating

Service on my Mercury Mariner They were able to get me in right way to have my vehicle repaired. Mona was very helpful and kept me informed of the progress. I really appreciated More

by khager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 10, 2015

Dealership Rating

Good experience (oil change and alignment) Friendly service...quick turn around...good communication...no problem getting an appointment when i needed...and no issues with the car being ready a More

by bauerkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 10, 2015

Dealership Rating

wonderful Mike Cooney is a wonderful salesperson and always looking out for the customer. He knew what we were looking for and the price and made it happen.... More

by chloe123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney

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