Mona Crooks
Mona Crooks at Klaben Ford Lincoln

Mona Crooks | Page 125

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,309 Reviews

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217

Dealership Experience

34 yrs, 3 mos

Industry Experience

34 yrs, 3 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,309 Reviews

Write a Review

1309 Reviews of Mona Crooks

March 11, 2016

Dealership Rating
Employee Rating

Rewarding! My experience with Terry Baughman as my salesman was time well spent. As he took time to explain everything and answer all my questions I had in regar More

by Happywithmycar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Baughman

March 09, 2016

Dealership Rating
Employee Rating

It was a GREAT experience. We have a relationship with Klaben for a lot of years. My mother-n-law from North Carolina would buy a vehicle here, in later years she would get her More

by Moore, Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline , Doug Carter

March 07, 2016

Dealership Rating
Employee Rating

Satisfaction! My wife and myself have dealt with Tex Welch through the years and have grown accustomed to his above and beyond attention and devotion to please and More

by behappy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe French , Tex Welch

January 28, 2016

Dealership Rating
Employee Rating

It was an excellent experience top to bottom! I have not had an experience in purchasing a vehicle where I have been treated with any greater care and personal attention, from the sales personnel More

by soul doctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Carter

January 20, 2016

Dealership Rating
Employee Rating

Great sales I think after 15 YRS of coming back to Klaben and always back to Chris Moldas. He always tries to do what he can to makes my car experience a good one More

by traceydennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 12, 2016

Dealership Rating
Employee Rating

Repair to Purchase: This is my second purchase at this particular Klaben Ford Dealership. The staff in the Service Dept have always been professional, pleasant and helpfu More

by fancyride jvg78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Davis

November 18, 2015

Dealership Rating

Best customer service you will ever have. I have been a Klaben customer for years, and have leased several cars. I love Klaben because a live person always answers the phone, the sales custome More

by fusiongranny16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe French , Kenny King, Dave Mott, Tex Welch

November 17, 2015

Dealership Rating

Over a Decade of Amazing Service I have been both purchasing and leasing vehicles from Klaben and Kenny King for over a decade. I always look forward to my experience with the dealers More

by Sicilyshelly78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny King

November 10, 2015

Dealership Rating

Easiest car buying experience ever. Doug Beavers was my salesperson. He could not make the car buying experience any easier. My wife hates to buy a car, and he made her feel so comfort More

by Big Katuna 64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Beavers

October 26, 2015

Dealership Rating

My sales man Kenny was absolutely amazing!!!! My sales man Kenny was absolutely amazing!!! He treated me like one of his own children. He said he wasn't coming back into his office with a deal for More

by Sunshine22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny King

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