Mona Crooks | Page 127

Sales AND Service are top notch! My salesman, Mike Cooney, worked hard to get me what I needed. He did everything possible to make sure I was happy with the deal before I left. I co My salesman, Mike Cooney, worked hard to get me what I needed. He did everything possible to make sure I was happy with the deal before I left. I couldn't have asked for more. This is my 3rd vehicle from Klaben Ford, and the service department really helps to sell their cars. I couldn't ask for a better service team, and the Loyalty Links make servicing my vehicle so affordable, I don't dread when I need something. I just love this dealership and it's friendly and helpful employees. Julie Moore More

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Mona crooks recall & 105,000 mile service Have dealt with Klaben since 1987 purchased cars from Doug beavers Mona Crooks has always been my service manager. Service excelant. Prices great H Have dealt with Klaben since 1987 purchased cars from Doug beavers Mona Crooks has always been my service manager. Service excelant. Prices great Have never had any problems & get maximum mileage from my cars due to the quality service & repairs. rate them star in all departments. they know the definition of service & provide at highest level More

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PROFESSIONAL Klaben Body Shop 5/9/2015 *****Five Star rating • I have been going to Klaben body shop since 2007 • I have followed the Bod Klaben Body Shop 5/9/2015 *****Five Star rating • I have been going to Klaben body shop since 2007 • I have followed the Body shop personnel since 2002 • Artie Gissinger is the definition of quality workmanship and excellent customer service. • Artie and his team of professionals deliver beyond expectations. • THESE ARE THE ONLY PEOPLE THAT I WOULD EVEN LET TOUCH MY TRUCK! • Not only do I exclusively utilize Klaben body shop for all of my work, but I have no reservations recommending their services to friends, family, and even my own business customers. • If you expect your vehicle to look the way it did on the show room floor, then Klaben Body shop is your only choice! Sincerely, Andrew Kollarik More

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Never had a bad visit We have used Klaben for both buying and service of our ford vehicles, and we have never had a bad visit. Their sales people are wonderful and work to We have used Klaben for both buying and service of our ford vehicles, and we have never had a bad visit. Their sales people are wonderful and work to get you into the vehicle you want and the service department employees are always considerate and knowledgeable. When it is time for the next vehicle we will be using Klaben. More

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Treated like Family My family has purchased Fords from this dealership for about 30 years. I was the last one in the line, and have purchased 3 Ford at Klaben. I have tak My family has purchased Fords from this dealership for about 30 years. I was the last one in the line, and have purchased 3 Ford at Klaben. I have taken all of them to be serviced there. I always receive a friendly welcome, and the best care of my vehicles. Mike is the greatest with the knowledge of my vehicles, and helps all the time with the best advice for my repairs. I always recommend the Klaben Ford Lincoln Dealership in Kent for anyone who needs repairs. More

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Good people make a great dealership I have been buying cars and trucks from Klaben Ford for many years. Both sales and service have done there jobs, Sales Richard (Buddy ) Moore Serv I have been buying cars and trucks from Klaben Ford for many years. Both sales and service have done there jobs, Sales Richard (Buddy ) Moore Service Mona Crooks, The sales staff at the fount door to help you out. More

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Purchase of 2012 Ford Focus Overall this dealership has a very friendly and helpful staff. Starting with our salesman Doug Carter and his super efforts to find the best car for Overall this dealership has a very friendly and helpful staff. Starting with our salesman Doug Carter and his super efforts to find the best car for our situation. Thank you for the positive experience. Mike and Mary Lou Wiles More

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great job I have been dealing with Kenny King for over 20 years. Always has givin' me a great deal. Just sold me 2 more cars. very happy with the deal. He works I have been dealing with Kenny King for over 20 years. Always has givin' me a great deal. Just sold me 2 more cars. very happy with the deal. He works hard to get you the deal you want. More

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Quality Service with a Smile I would like to start this review with the fact that for years I was a Buick owner. Switching to Ford (a Fusion) and getting a new car from Klaben wa I would like to start this review with the fact that for years I was a Buick owner. Switching to Ford (a Fusion) and getting a new car from Klaben was one of the best decisions I have made. Their service, especially the body shop, has been very good. They took my car for repair and I did not have to wait for an appointment. I didn't have it sitting around while I drove the loaner. Their concern for me is outstanding and I am a first time Ford owner. I believe that we owners of Klaben products, all get the same TLC. I have had other new cars and no one has cared for me and my car like Klaben employees have. I will return for my next new car, my next oil change and tire rotation and whatever else I need. By the way, the cookies and donuts in the waiting area are very good! Service with a smile and a treat component. More

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Great service every time Mona has always greeted me with a smile and great knowledge of her job. Service is always exceptional. The Loyalty Link card saves me every time. Mona has always greeted me with a smile and great knowledge of her job. Service is always exceptional. The Loyalty Link card saves me every time. More

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