Mona Metwally
Mona Metwally at Scott Clark Toyota

Mona Metwally

Assistant Service Manager

Scott Clark Toyota

13052 E Marie Garris Rd.
Matthews, NC 28105

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Mona Metwally

July 03, 2025

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Employee Rating

Had my car serviced on July 1, 2025. Mona was very helpful and courteous. I'm elderly and she patiently explained the what service had been done to my Toyota. Lovely gal. I give her More

by ellentbrennan
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

April 23, 2025

Dealership Rating
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would recommend harrison, heidi, heather, marshall, billy, lola, laney, kevin, tommy, mona, roy, archie, eric More

by eeegghhhhhhh
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 12, 2025

Dealership Rating
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Always great service and nice people to work with. I would not take my car anywhere else More

by diane.brugh
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Harrison Stroup , Billy Carroll

November 10, 2024

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The staff was so helpful and courteous. Mona was super sweet and kept me updated on my van. I will definitely come back. More

by Lynn
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Recommend Dealer
Yes

October 19, 2024

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Very good service , convenient location. I would recommend the service and the 6 hour rental if you need your leave. More

by Antonio’s.ozoria
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pete Acree

July 19, 2024

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Employee Rating

I was told the job on my car would take 3 to 4 hours. It took 6 hours. When the job was done, I waited 20 minutes in the heat for my car to be delivered to me. That employee was extremely rude. More

by wkweskin
Service Time
Recommend Dealer
No

Other Employees Tagged: Frederick Boyd

May 05, 2024

Dealership Rating
Employee Rating

Sales is fine but techniques are shady. Started getting messages about buying a new minivan when ours went into their shop for a check engine light. Not good timing as far as building trus More

by VN Patel
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Archie Newton, Laney Glosson

March 01, 2024

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Employee Rating

The assistant serves manager Mona metewally did a fantastic job in helping me get through the day with respect and understanding of my situation is employees like her that make the difference thank M More

by egonzalez928
Service Price Transparency
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Recommend Dealer
Yes

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