Mona Metwally

Had my car serviced on July 1, 2025. Mona was very helpful and courteous. I'm elderly and she patiently explained the what service had been done to my Toyota. Lovely gal. I give her Mona was very helpful and courteous. I'm elderly and she patiently explained the what service had been done to my Toyota. Lovely gal. I give her a pat-on-the-back. More

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would recommend harrison, heidi, heather, marshall, billy, lola, laney, kevin, tommy, mona, roy, archie, eric billy, lola, laney, kevin, tommy, mona, roy, archie, eric More

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Always great service and nice people to work with. I would not take my car anywhere else I would not take my car anywhere else More

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The staff was so helpful and courteous. Mona was super sweet and kept me updated on my van. I will definitely come back. Mona was super sweet and kept me updated on my van. I will definitely come back. More

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Very good service , convenient location. I would recommend the service and the 6 hour rental if you need your leave. I would recommend the service and the 6 hour rental if you need your leave. More

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I was told the job on my car would take 3 to 4 hours. It took 6 hours. When the job was done, I waited 20 minutes in the heat for my car to be delivered to me. That employee was extremely rude. It took 6 hours. When the job was done, I waited 20 minutes in the heat for my car to be delivered to me. That employee was extremely rude. More

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Sales is fine but techniques are shady. Started getting messages about buying a new minivan when ours went into their shop for a check engine light. Not good timing as far as building trus Started getting messages about buying a new minivan when ours went into their shop for a check engine light. Not good timing as far as building trust with the customer. Service left us in the dark for a week regarding our 2019 Sienna minivan. It drove fine but just got a check engine light on. We were declined a loaner until they figured out the problem and verified warranty coverage. We were told we could pay to rent a car from their dealership but no complimentary loaner as we were on a ‘waitlist.’ I opted to call the loaner/rental dept myself. They said there was no waitlist and 2 cars ( a sienna and a Corolla) were immediately available. Service manager and advisor did not apologize for the blatant lie. I would not purchase from here again. Have purchased 2 Toyotas in the past from here. More

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The assistant serves manager Mona metewally did a fantastic job in helping me get through the day with respect and understanding of my situation is employees like her that make the difference thank M fantastic job in helping me get through the day with respect and understanding of my situation is employees like her that make the difference thank Mona More

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