Monica Carpenter
Monica Carpenter at Colonial Chevrolet

Monica Carpenter | Page 8

Body Shop and Service Admin

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
84 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

7 yrs, 5 mos

4.9

84 Reviews

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84 Reviews of Monica Carpenter

December 31, 2022

Dealership Rating
Employee Rating

Not fixed after multiple blinker bulbs. Asked for diagnostic and they just replaced bulb after saying my warranty expired day prior. More

by michaelgschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Allen Boisvert , Stephen Carlson, Brendan Davis, Robert Reizner

October 26, 2022

Dealership Rating
Employee Rating

Excellent staff high quality professional work, thank you so much this car has more value than, well use your imagination More

by STEVELITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevor Davis

Oct 27, 2022

Colonial Chevrolet responded

Steve, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

September 27, 2022

Dealership Rating
Employee Rating

Their estimate for auto body work was much more affordable than I expected so I was skeptical at first. However, the results were excellent and they charged exactly what they estimated. They also c More

by bosiajohn
Recommend Dealer
Yes

Other Employees Tagged: Trevor Davis exceeded expectations.

Sep 28, 2022

Colonial Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

September 27, 2022

Dealership Rating
Employee Rating

They new what to do and the process was very good the folks were very friendly. I didn’t worry at More

by JRSMJ5
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Trevin

Sep 28, 2022

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

August 08, 2022

Dealership Rating
Employee Rating

Service is top notch! Our family's vehicle is always in great hands Thank you Colonial Chevrolet of Acton More

by JADCO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert , Stephen Carlson, Brendan Davis, Robert Reizner

Aug 08, 2022

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

July 22, 2022

Dealership Rating
Employee Rating

From the minute you call to make an appointment, to the time you pick up your vehicle all fixed, nothing but professional and personal satisfaction! Can’t ask for better than that!!! More

by JTALUTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert , Stephen Carlson, Brendan Davis, Robert Reizner

Jul 22, 2022

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

July 04, 2022

Dealership Rating
Employee Rating

Best dealership there is, sales, service and parts departments are top notch. I recommend Colonial Chevy to everyone I know More

by ROYCET4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Keefe, Luke Ealey, Allen Boisvert , Stephen Carlson, Brendan Davis, Robert Reizner

Jul 05, 2022

Colonial Chevrolet responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

June 18, 2022

Dealership Rating
Employee Rating

Above and beyond all expectations, prompt efficient, and very professional, everyone went above and beyond all expectations More

by WMAGNUSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

March 29, 2022

Dealership Rating
Employee Rating

Always prompt and courteous service, I always wait for my service to be completed and service reps are great! I would highly recommend this dealership to anyone! More

by INFO98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert , Stephen Carlson, Brendan Davis, Robert Reizner

Mar 30, 2022

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

February 12, 2022

Dealership Rating
Employee Rating

The folks at Colonial Chevy are skilled and ready to help with any issues I have had over the years. I bought my vehicle there and am always encouraged to bring it back for care. More

by NHERTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert , Stephen Carlson, Brendan Davis, Robert Reizner

Feb 14, 2022

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

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