Monica Carpenter
Monica Carpenter at Colonial Chevrolet

Monica Carpenter | Page 7

Body Shop and Service Admin

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
78 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

7 yrs, 3 mos

4.9

78 Reviews

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78 Reviews of Monica Carpenter

April 05, 2023

Dealership Rating
Employee Rating

The collision center was very helpful, respectful and professional. Was able to obtain OEM replacement parts. Assisted with obtaining rental vehicle. Workmanship was quality work. Detailed vehicle prior More

by jamie.durand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Davis

Apr 05, 2023

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us, Jamie. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

March 17, 2023

Dealership Rating
Employee Rating

Since the day I bought my Suburban in 2016 service has always been there to help. Excellent service. More

by Ski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert , Stephen Carlson, Brendan Davis, Robert Reizner

Mar 19, 2023

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

March 09, 2023

Dealership Rating
Employee Rating

Amazing experience. Everyone I worked with was kind and attentive. Vincent is the best salesman i have done business with and went above and beyond... More

by icelandexplorer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 09, 2023

Colonial Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Vincent and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Woodland General Manager jwoodland@colonialchevrolet.com

January 02, 2023

Dealership Rating
Employee Rating

Joe Pellegrini went out of his way keeping me informed of my Camaro's progress when it was back for warranty work. The sale did not end with him. He stayed and touch and coordinated everything from the s More

by Maxima2020
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Pellegrini, Michael Stewart, Hank Maxner , Brendan Davis, Michael Giguere

Jan 03, 2023

Colonial Chevrolet responded

Thanks for leaving us a review! We appreciate your business and will be sure to pass along your feedback to Joe, Brendan, and Monica! We look forward to helping you with any questions or future vehicle needs. John Woodland General Manager jwoodland@colonialchevrolet.com

December 31, 2022

Dealership Rating
Employee Rating

Not fixed after multiple blinker bulbs. Asked for diagnostic and they just replaced bulb after saying my warranty expired day prior. More

by michaelgschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Allen Boisvert , Stephen Carlson, Brendan Davis, Robert Reizner

October 26, 2022

Dealership Rating
Employee Rating

Excellent staff high quality professional work, thank you so much this car has more value than, well use your imagination More

by STEVELITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevor Davis

Oct 27, 2022

Colonial Chevrolet responded

Steve, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

September 27, 2022

Dealership Rating
Employee Rating

Their estimate for auto body work was much more affordable than I expected so I was skeptical at first. However, the results were excellent and they charged exactly what they estimated. They also c More

by bosiajohn
Recommend Dealer
Yes

Other Employees Tagged: Trevor Davis exceeded expectations.

Sep 28, 2022

Colonial Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

September 27, 2022

Dealership Rating
Employee Rating

They new what to do and the process was very good the folks were very friendly. I didn’t worry at More

by JRSMJ5
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Trevin

Sep 28, 2022

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

August 08, 2022

Dealership Rating
Employee Rating

Service is top notch! Our family's vehicle is always in great hands Thank you Colonial Chevrolet of Acton More

by JADCO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert , Stephen Carlson, Brendan Davis, Robert Reizner

Aug 08, 2022

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

July 22, 2022

Dealership Rating
Employee Rating

From the minute you call to make an appointment, to the time you pick up your vehicle all fixed, nothing but professional and personal satisfaction! Can’t ask for better than that!!! More

by JTALUTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert , Stephen Carlson, Brendan Davis, Robert Reizner

Jul 22, 2022

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

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