Monica O'Malley
Monica O'Malley at Perfection Honda
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Monica O'Malley | Page 2

General Sales Manager

Perfection Honda

2603 American Road SE
Rio Rancho, NM 87124

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73 Reviews

Dealership Experience

9 yrs, 1 mo

Industry Experience

24 yrs, 3 mos

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rated

73 Reviews

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73 Reviews of Monica O'Malley

April 12, 2021

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Employee Rating

From Spokane I was able to purchase a 2014 Pre-owned Civic Si via Juan G (sales) who picked me up from the airport. My treatment at Perfection Honda was professional and friendly. The car was presente More

by Dr.rodkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Juan Garcia , Rodney Hill

Apr 15, 2021

Perfection Honda responded

Thank you for taking the time to share your feedback regarding your experience at Perfection Honda and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! - The Perfection Honda Team

April 07, 2021

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Employee Rating

We had a really good experience dealing with the people at Perfection Honda! Lorie Holler, Monica O’Malley and Robert Medina were a pleasure to deal with. More

by Golfingibby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lorie Holler, Robert Medina

Apr 12, 2021

Perfection Honda responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. - The Perfection Honda Team

March 09, 2021

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Employee Rating

I want to thank Rich Neese, Brad Brownell, Rodney Hill and Monica O'Malley at Perfection Honda in Rio Rancho for their excellent service! *****Thank you it has been a pleasure! More

by Elizabeth.garcialobato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brad Brownell , Rich Neese, Rodney Hill *****

Mar 12, 2021

Perfection Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. - The Perfection Honda Team

February 06, 2021

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Employee Rating

Juan is very professional. It was a no pressure sale. This is the 2nd vehicle I've purchased in a year and a half from Juan. I am very pleased with service I have received More

by Perfection honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Juan Garcia

Feb 10, 2021

Perfection Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, The Perfection Honda Team

December 22, 2020

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Employee Rating

Dan and Monica made the process easy and straight forward. Dan certainly went out of his way to make the adventure almost pleasant. I thank all at Perfection a big thanks. More

by Nmlover
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Chavez

Dec 28, 2020

Perfection Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. - The Perfection Honda Team

December 12, 2020

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Employee Rating

Bertha Gurule, Fernando Vela, & Monica O’Malley made a wonderful team in my very recent sales experience in purchasing my 2020 Honda CR-V EX AWD Hybrid. Monica was especially gracious and encouraging More

by TSM-RR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fernando Vela , Bertha Gurule

Dec 16, 2020

Perfection Honda responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Perfection Honda! - The Perfection Honda Team

Dec 16, 2020

TSM-RR responded

As an update, in the five days since I purchased my hybrid, Bertha Gurule has been especially conscientious in checking in with me to see if I have had any questions that have come to mind — and I have — that were attended to by her. In addition, anytime I contacted Fernando Vela or Alexander White, one of Perfection Honda’s Finance Managers, each, too, were particularly helpful in mindfully responded to my inquiries individually and as a team. I so appreciate the follow-up support from my initial contacts as each has demonstrated a genuine desire to ensure that any of my subsequent questions &/or are addressed. Professionalism, courtesy, and helpfulness have been a consistent theme in each and every contact that I have had with each of Perfection Honda’s entire three-tiered organization — its Service, Parts, & Sales Departments. Accolades and genuine appreciation to Eddie Elvy, Chris Gurule, Olaf in the Service Dept., Ken Dix, John Doucet, & Thomas Lee in the Parts Dept. for professionally & competently handling my appointments and service- and/or parts-related questions.

December 09, 2020

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Employee Rating

All of our experiences at Perfection have been "perfection," whether service, sales, or the finance office. Always a great experience, and we always leave feeling completely satisfied, whatever t More

by MochasDad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Neese, Chris Gurule in the service department

Dec 14, 2020

Perfection Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. - The Perfection Honda Team

July 14, 2020

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Employee Rating

Perfection Honda, the entire team there was very good to me. No pressure sales, very informative to all my questions. I highly recommend perfection Honda. More

by nmbr549
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Boyden , Rich Neese

Jul 16, 2020

Perfection Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. - The Perfection Honda Team

May 14, 2020

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Employee Rating

Great personalized service. Very quick and personalized service. Our salesman was very professional and answered all of my questions in a timely manner. I have friends that have More

by Puestads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Patrick Rich

May 18, 2020

Perfection Honda responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. - The Perfection Honda Team

March 03, 2020

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Employee Rating

Monica was fantastic in how she worked with Fernando my sales rep. They were able to get me in a car I love. Thanks guys More

by Happy
Recommend Dealer
Yes

Other Employees Tagged: Fernando Vela

Mar 12, 2020

Perfection Honda responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. The Perfection Honda Team

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