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Monica Paz

Overview Reviews (256)

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Monica Paz

Monica Paz | Page 6

Service Consultant

Herb Chambers Lexus of Sharon

25 Providence Hgy
Sharon, MA 02067

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5.0

256 Reviews

Overview Reviews (256)

5.0

256 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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256 Reviews of Monica Paz

April 17, 2025

Dealership Rating

Employee Rating

Always professional. Really pay attention to detail. Monica is an excellent service advisor. Appreciate the communication. Overall excellent service. Really pay attention to detail. Monica is an excellent service advisor. Appreciate the communication. Overall excellent service. More

by Karen/Ernie

Service Price Transparency

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Recommend Dealer

Yes

Apr 17, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for highlighting Monica's excellent service at Herb Chambers Lexus of Sharon! We're delighted to hear about your positive experience and appreciate your feedback.

April 11, 2025

Dealership Rating

Employee Rating

I have had great experiences with Service employees since I bought my car with HCL of Sharon. I bought my car with HCL of Sharon. More

by Kcasey924

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Recommend Dealer

Yes

Apr 11, 2025 -

Herb Chambers Lexus of Sharon responded

Thanks for the 5 star review! We hope to see you again at Herb Chambers Lexus of Sharon!

April 01, 2025

Dealership Rating

Employee Rating

Friendly, professional, attentive. Very clean, and comfortable atmosphere. Great service. Look forward to coming back. Very clean, and comfortable atmosphere. Great service. Look forward to coming back. More

by Smtslsmith

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Service Time

Service Communication

Recommend Dealer

Yes

Apr 01, 2025 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear you enjoyed your experience at Herb Chambers Lexus of Sharon! Our team is committed to providing a welcoming and professional environment. We look forward to seeing you again soon!

March 29, 2025

Dealership Rating

Employee Rating

These people are great. Service Rep Michael makes Servicing my car a very easy no stress experience. Any issues or concerns are immediately addressed.service is superior. Service Rep Michael makes Servicing my car a very easy no stress experience. Any issues or concerns are immediately addressed.service is superior. I wouldn’t take my 2021 RX 350 anywhere else. More

by John G.

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Recommend Dealer

Yes

Other Employees Tagged: Ronni Travers, Mark Forcucci, Bryan Lopez, Christie Pierre, Matthew Kline , Randy Vicente

Mar 31, 2025 -

Herb Chambers Lexus of Sharon responded

John, we're delighted to hear that Michael and the team at Herb Chambers Lexus of Sharon have made your service experience stress-free. Thank you for trusting us with your 2021 RX 350!

March 28, 2025

Dealership Rating

Employee Rating

She is the best. . excellent customer service, always available to help us, which is why we always leave very satisfied with our service. . excellent customer service, always available to help us, which is why we always leave very satisfied with our service. More

by Erikambb

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Julio

Mar 31, 2025 -

Herb Chambers Lexus of Sharon responded

Erika, we're delighted to hear that you consistently receive excellent service at Herb Chambers Lexus of Sharon. Thank you for your kind words and continued support!

March 04, 2025

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Employee Rating

Excellent service experience Love to visit again for all my car service needs. Thank you all my car service needs. Thank you More

by Madhu

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Recommend Dealer

Yes

Other Employees Tagged: Ronni Travers, Mark Forcucci, Bryan Lopez, Matthew Kline , Randy Vicente

Mar 04, 2025 -

Herb Chambers Lexus of Sharon responded

We really appreciate you taking the time to leave Herb Chambers Lexus of Sharon this awesome review, thank you!

March 02, 2025

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Employee Rating

You were very helpful and professional was a pleasure working with you !!I’ll be sure to seek your advice in the future! working with you !!I’ll be sure to seek your advice in the future! More

by Loulou101

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Recommend Dealer

Yes

Other Employees Tagged: Ronni Travers, Mark Forcucci, Bryan Lopez, Matthew Kline , Randy Vicente

Mar 03, 2025 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that you had a positive experience with our team at Herb Chambers Lexus of Sharon! Thank you for your kind words, and we look forward to assisting you again in the future.

March 01, 2025

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Employee Rating

Great service appointment (Monica), and I could be productive in their coffee lounge upstairs (Pamela)! productive in their coffee lounge upstairs (Pamela)! More

by Steve P

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Recommend Dealer

Yes

Other Employees Tagged: Pamela

Mar 03, 2025 -

Herb Chambers Lexus of Sharon responded

Steve, we're delighted to hear that Monica and Pamela made your service appointment a productive experience at Herb Chambers Lexus of Sharon. Thanks for sharing!

March 01, 2025

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Monica is always so welcoming and wonderful to work with- even when I showed up without an appointment for an unexpected tire issue. even when I showed up without an appointment for an unexpected tire issue. More

by Lmssandler

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Recommend Dealer

Yes

Mar 03, 2025 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Monica provided you with such welcoming and helpful service at Herb Chambers Lexus of Sharon. Thanks for sharing your experience!

March 01, 2025

Dealership Rating

Employee Rating

I have been having my cars serviced for about ten years. My previous Lexus never had a major mechanical issue. The service has always been great. My previous Lexus never had a major mechanical issue. The service has always been great. More

by NardiniA

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Mark Forcucci

Mar 03, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for being a loyal customer of Herb Chambers Lexus of Sharon over the years! We're delighted to hear that you've consistently received great service and had reliable experiences with your vehicles. We look forward to continuing this tradition in the future!