Morgan Anderson | Page 5

Amazing new truck experience I pretty much knew that I wanted a new Silverado, but after visiting 2 other dealers, I was a bit put off by the games. One even offered to transfer a I pretty much knew that I wanted a new Silverado, but after visiting 2 other dealers, I was a bit put off by the games. One even offered to transfer a vehicle from Koon's, but then doubled back. So why not just go to the source? I called to confirm the vehicle was there, and Morgan met me on the lot while a smile and no-hassle realness. She was great, didn't waste my time, and worked hard to get all available offers. I bought my truck on a Saturday, and sent a friend to her the following Friday, got him in a new Silverado too! I've been back twice for scheduled service, and Morgan always make it a point to stop in the waiting lounge to say hi. She rocks! More

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EXCELLENT SERVICE/EXCELLENT CUSTOMER SERVICE My experience here was beyond excellent. Morgan was great! After several terrible experiences over the last month Morgan changed my outlook! She was v My experience here was beyond excellent. Morgan was great! After several terrible experiences over the last month Morgan changed my outlook! She was very personable, very informative and over all a great person to work with! I will be sending her some business! I want to thank her for all of her help and making this one of the best buying experiences i have ever had. More

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From a Dealership to a Life Long Friendship -Sean&Stephanie Looking for a truck for 3 months and catching one the day Koons posted it, I immediately called them. Debbie answered the call with the kindest voice, Looking for a truck for 3 months and catching one the day Koons posted it, I immediately called them. Debbie answered the call with the kindest voice, and answered all my questions as well as set up an appointment with Morgan for that evening. Within a couple of min I recieved an exciting txt from Morgan, who knew all of my information and what I was looking to test-drive. Getting their at Koons, and finally meeting Morgan, she greeted us like we have been friends for years. Her personality and characteristics were beyond a 5 star rating. After our test drive, we of course wanted to purchase the truck. Even though it was close to their closing time, Morgan, Christian and Debbie stayed to finalize our paperwork. During the paperwork process there was a period of time waiting on the bank to approve the loan. Which during that time is why I said "from a dealership to a life long friendship", the 3 of us talked about life, jobs, vacations, showed pictures and lauphed at stories ... that to me was THE BEST part of our experience . Not only did we purchased a truck that we've been looking for for 3 months, but also became life long friends with Morgan, Christian and the Koons staff. They went above and beyond there call of duty and not once did ANY of us look at the time. I hope that this BOOK of a review helps to lets others know that the staff at Koons are a Team of Professionals and not only with Sales but with Heart as well. 1st that is a rare find. And 2nd that is why my wife and I have told all of our family and friends "if your looking to get a new/used vehicle, GO see our friends Morgan & Christian at KOONS in White Marsh, you won't be disappointed!!!" More

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Perserverence and Professionalism Morgan was extremely helpful in purchasing a car for my son. I am in Connecticut and she made the exchange of paperwork painless. She then provided as Morgan was extremely helpful in purchasing a car for my son. I am in Connecticut and she made the exchange of paperwork painless. She then provided assistance to my son in Baltimore in getting a reissue of his driver’s license. Best experience I have had in 50 years of buying cars. Thank you Morgan. More

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Great Sales representative She doesn’t waste your time, she listens to what you want and what your looking for. Very honest! Morgan has great manners and was able to accommodate She doesn’t waste your time, she listens to what you want and what your looking for. Very honest! Morgan has great manners and was able to accommodate me and my family while shopping for a new vehicle with a newborn. She made herself available to me. I came back to her and didn’t want to work with anyone else after my first visit to the dealer. Outstanding employee More

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"Best Sales Experience" I actually found Morgan from reviews left online and from first meeting her, I knew my trip was worth the drive. Morgan made sure that my car buying e I actually found Morgan from reviews left online and from first meeting her, I knew my trip was worth the drive. Morgan made sure that my car buying experience was a great one. Morgan displayed a very calm demeanor in her approach to selling. She was polite, welcoming and very knowledgeable. Morgan explained in detail every question I had regarding the vehicle and it was certainly a joy to work with her. From test driving, to signing papers, I was out of there with my vehicle in record time. I would surely recommend her to friends and family looking to purchase. Keep up the great work Morgan. You're an outstanding Sales employee! ? Cheers! Andrea Harris More

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Morgan was great Morgan was fantastic was in and out no problems dealership was nice and clean definitely earned a customer for life would definitely recommend this pl Morgan was fantastic was in and out no problems dealership was nice and clean definitely earned a customer for life would definitely recommend this place More

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It was well worth the drive! The dealership was clean, elegant, and Innovative. I had never bought a new car before but I had heard the horror stories. It was NOTHING like I heard The dealership was clean, elegant, and Innovative. I had never bought a new car before but I had heard the horror stories. It was NOTHING like I heard! The process was seamless and painless. Morgan was the absolute best! She was very knowledgeable, friendly, and personable without being pushy. I will definitely contact Koons first the next time I am looking for a new car. More

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simply the best If you are in the market for a Chevy go to Koons Chevy in White Marsh and ask for Morgan. You will have the best buying experience you’ve ever had. M If you are in the market for a Chevy go to Koons Chevy in White Marsh and ask for Morgan. You will have the best buying experience you’ve ever had. Morgan is simply outstanding both as a sales lady and a person who genuinely cares about you. She takes the time to listen to your concerns and needs and translates that into formidable action on your behalf. You can not have a more pleasurable buying experience. My highest recommendation period. More

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Great customer service Morgan is the woman to see if you need to buy or sell a vehicle. She is very personable and makes you feel comfortable when helping with your vehicle Morgan is the woman to see if you need to buy or sell a vehicle. She is very personable and makes you feel comfortable when helping with your vehicle decisions. More

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