Morgan Keeten | Page 3

Great dealership I highly recommend it. The customer service is a top ten for sure The customer service is a top ten for sure More

by seanmathwig Verified Customer Verified Customer

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I made an appointment to get ceramic coating applied to my car's exterior. Morgan was very helpful and courteous in explaining the process, and had my loaner car ready in a timely manner. It was an all aro my car's exterior. Morgan was very helpful and courteous in explaining the process, and had my loaner car ready in a timely manner. It was an all around pleasant experience. More

by ZAUGGBIZ Verified Customer Verified Customer

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Service Manager not honoring warranty for broken USB housing. Blamed it on user force despite no external damage to port and the pins being in tact. This is a known issue by KIA - easy to confirm online housing. Blamed it on user force despite no external damage to port and the pins being in tact. This is a known issue by KIA - easy to confirm online, that the internal housing for the port is known to fail on the 2023 Kia Sorento hybrid model. Also didn't provide me with written denial of why the warranty is not being honored, only a verbal. Morgan originally stated it would take up to 48 hours to confirm whether warranty covered replacing housing, then still tried to charge me $200 for diagnosis. When I pushed back and asked to speak to the manager suddenly I would get an answer right away. This was a very disappointing interaction. Expected better service based on other reviews, My warranty covers this, and thwy are not honoring it. More

by rpeffster Verified Customer Verified Customer

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Kept informed. Fast service Morgan was friendly. Would recommend Kia's service department to others Great Fast service Morgan was friendly. Would recommend Kia's service department to others Great More

by davis.curtis99 Verified Customer Verified Customer

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Morgan was very knowledgeable, friendly and provided great customer service. He was also genuine and listened to our needs/concerns great customer service. He was also genuine and listened to our needs/concerns More

by theclarkfamily5 Verified Customer Verified Customer

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Very professional and friendly. Honest. Kept me updated each step of the way while waiting for my vehicle to arrive Honest. Kept me updated each step of the way while waiting for my vehicle to arrive More

by baker.a.amanda77 Verified Customer Verified Customer

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Great friendly service. Was able to make appointment with ease. Came in and was able to get my car serviced very quickly with no problem. Was able to make appointment with ease. Came in and was able to get my car serviced very quickly with no problem. More

by ajgdgarcia Verified Customer Verified Customer

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Found this dealership to be the best. I always recommend them. I found the people I worked with to be as genuine as they come. I always recommend them. I found the people I worked with to be as genuine as they come. More

by debbieteashon Verified Customer Verified Customer

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I have nothing but great experiences every time I've brought my Telluride in for service. brought my Telluride in for service. More

by JAKOB.STANSFIELD Verified Customer Verified Customer

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I love going to Kia of Everett! They are knowledgeable and focused on getting things right for me. 10 out of 10 would recommend! They are knowledgeable and focused on getting things right for me. 10 out of 10 would recommend! More

by tannarbrewer Verified Customer Verified Customer

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