Morgan Keeten | Page 2

Wait time of 2 hours for an oil change is unacceptable. I was a waiting appt I was a waiting appt More

by marinerfan16 Verified Customer Verified Customer

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Morgan was professional, calm and very informed. Excellent experience. I would recommend him to anyone. Excellent experience. I would recommend him to anyone. More

by Mkmcdon22 Verified Customer Verified Customer

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Super helpful, friendly. Kind to my son's who had to drop it off for me. Kind to my son's who had to drop it off for me. More

by ukute04 Verified Customer Verified Customer

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Morgan was very helpful with my routine oil change and made my appointment go smoothly! made my appointment go smoothly! More

by Pj27 Verified Customer Verified Customer

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My relatively new car, purchased at Kia of Everett, needed major service work that was covered under Kia manufacturer warranty. It was a painful, stressful and time-consuming process of multiple months needed major service work that was covered under Kia manufacturer warranty. It was a painful, stressful and time-consuming process of multiple months to get the service work completed. I felt caught in the bureaucracy of it all. I had to push back on the bureaucracy (between Kia and Kia of Everett). K of Everett management is now working to make it right. Throughout the whole thing, Morgan was incredibly helpful, kind and responsive. More

by north.lisa Verified Customer Verified Customer

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Friendly, kind and knowledgeable. Morgan was great when walking through the work that needed to be done on my car while listening to my concerns. Morgan was great when walking through the work that needed to be done on my car while listening to my concerns. More

by cekern Verified Customer Verified Customer

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Overall my experience was low stress and I felt taken care of. Morgan provided excellent service and updates ensuring that a smooth experience. care of. Morgan provided excellent service and updates ensuring that a smooth experience. More

by nathanielfincham Verified Customer Verified Customer

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They always take great care of me and when something goes wrong, they go above and beyond to make it right. wrong, they go above and beyond to make it right. More

by benwmelton Verified Customer Verified Customer

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The service advisors, Captain Morgan and JP were great 🙂👌, What sucks is your service technicians and parts people who Not only couldn't tell me the brand of oil that they put in my 2011 KIA Optima 2.4 🙂👌, What sucks is your service technicians and parts people who Not only couldn't tell me the brand of oil that they put in my 2011 KIA Optima 2.4 LTR. but they charged me an extra quart of oil 🤨 that my car has never needed it for the past 15 years since we owned it and Serviced it in different other dealerships My car has always filled up with not more than 5 quarts 🧐 More

by dany.angulo Verified Customer Verified Customer

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Keeten was very nice and friendly and explained and well dressed and explained things well dressed and explained things well More

by dgilbysso Verified Customer Verified Customer

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