Mustafa Alsamraie
Mustafa Alsamraie at A-1 Toyota

Mustafa Alsamraie | Page 8

Accessory Sales

A-1 Toyota

50 Amity Road
New Haven, CT 06515

4.0
101 Reviews
4.0

101 Reviews

Write a Review

Dealership Experience

9 yrs, 8 mos

101 Reviews of Mustafa Alsamraie

February 01, 2018

Dealership Rating
Employee Rating

What a FANTASTIC experience we had at A1 Toyota!! The people at A1 Toyota exceeded our expectations with their professionalism and cheerful countenances! We never felt harassed or harangued into buyin More

by Alexis Wilcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Quincy Smith , Paul Wright

October 14, 2017

Dealership Rating
Employee Rating

Comfort and Confidence I made several trips and phone calls to Quincy regarding this purchase and he was always patient and answered my questions and spent time explaining t More

by badDayout14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Quincy Smith , Anthony Horan, Carlos Orozco

October 12, 2017

Dealership Rating
Employee Rating

Excellent dealership It was a pleasure buying from A1 again. Quincy provides professionalism and exceptional service. I will continue to buy from Quincy and A1. I couldn’t More

by Bassguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 29, 2017

Dealership Rating
Employee Rating

Why I Am a Return Customer I recently returned to A-1 Toyota to end my near-end lease and negotiate a new one. I have dealt with Quincy Smith for all of my leases, and will con More

by MW
Recommend Dealer
Yes

Other Employees Tagged: Quincy Smith , Carlos Orozco

August 08, 2017

Dealership Rating
Employee Rating

TERRIBLE SERVICE AND POOR COMMUNICATION!!!!! I bought an alarm system and they installed. Later on I installed an aftermarket strip of LED lights to the back of my car asnd the alarm system faile More

by Alex32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Gary Dos Reis, Ralph Doyon

Aug 08, 2017

A-1 Toyota responded

Dear Alex32, The situation with your remote start was explained to you AND DEMONSTRATED to you a few months ago. Gary sat with you and listened to you. When you told him that service had told you that they believed it was because you had put aftermarket LED bulbs in the dome, but service hadn't actually brought the vehicle in yet to do an actual assessment, he made arrangements to have them bring it into service to actually diagnose it. Service found that you had installed an aftermarket light that plugged into the hitch. Whenever they unplugged the light, the remote start worked perfect and whenever they plugged it back in, the remote start didn't work. They brought you into service and showed you what the issue was, and showed you multiple times! It is very common for additional work by another party to void and tamper with the work of a first party. This isn't an insult to you. It is a mechanical fact. The demonstration should have proved that to you. AnnaLynn Wheeler General Manager

July 12, 2017

Dealership Rating
Employee Rating

A1 Toyota is A1.............. I've serviced vehicles at A1 in the past;But recently bought a 2017 Tacoma,Amanda was the best as a salesperson.She got all my questions answered.She More

by Taco Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eddie Oliveras , Sakhet (Sam) Al-Hajjaj, Amanda Botto, Howard Luna, Carlos Orozco

April 17, 2017

Dealership Rating
Employee Rating

Purchase of a new truck Had a great experience working with Amanda, Mustafa and Angel at A-1 Toyota. Amanda was helpful, explained everything and was friendly, easy to talk More

by jjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amanda Botto, Angel Ramos

April 03, 2017

Dealership Rating
Employee Rating

New Car Experience No pressure. Everyone was great to work with. Quincy was awesome and gave me all the information I needed. The rest of the business staff was just as More

by Boughtacar17
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Quincy Smith , Carlos Orozco

April 02, 2017

Dealership Rating
Employee Rating

Excellent We originally bought a highlander that we traded our 2003 sequoia for, ultimately we were not happy with that vehicle and decided to upgrade to anothe More

by Mattmarcarelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Wright, Hatim Yousef , Amanda Botto

March 15, 2017

Dealership Rating
Employee Rating

A-1 Toyota-Great place and great people to do business with. I have been dealing with A-1 Toyota since 2002 when I bought my second Camry there. Always a great experience. Working with David, Carlos and Mustafa More

by SusanCBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Bryce, Carlos Orozco

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