Mykael Manon

Subject: Formal Complaint Regarding Fraudulent Business Practices I am writing to formally report my experience with this company, which has engaged in dishonest and predatory practices. They misled me in Practices I am writing to formally report my experience with this company, which has engaged in dishonest and predatory practices. They misled me into a transaction that resulted in unauthorized access to my hard-earned money. To date, they have failed to reimburse the $1,800 taken through these fraudulent actions. This experience has left me feeling powerless and exploited, with no apparent recourse. As a consumer, I believe these actions violate ethical and legal standards, and I urge your office to investigate this matter and hold the company accountable. Please advise on the next steps to ensure justice and prevent others from falling victim to similar practices. More

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Both times that I went the customer service was more than a five star thanks to Ezequias and team. They care about you and make things happen. a five star thanks to Ezequias and team. They care about you and make things happen. More

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Will help you out with everything you need when buying a vehicle at this dealer. vehicle at this dealer. More

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Big shout out to Diane and her team there city world Hyundai. first time truthfully i have an experience where what we discussed over the phone came to fruition at the dealership. for the exception of a Hyundai. first time truthfully i have an experience where what we discussed over the phone came to fruition at the dealership. for the exception of a $5.00 difference lol lol. Thank you Diane, Mykael, and Erizardo for making my trade in a Great experience My wife and I are loving our new Hyundai. see y'all in 3 yrs. More

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Got everything done as soon as possible. Diana really did put pressure on everyone to make the process go faster. Diana really did put pressure on everyone to make the process go faster. More

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Diana was excellent. I was comfortable talking with her and she helped me with all the process. I love how she’s very dedicated to her work, she even took time from her d I was comfortable talking with her and she helped me with all the process. I love how she’s very dedicated to her work, she even took time from her day off to help me with my purchase of a new car. More

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Amazing Experiance. A true white glove process and we felt well taken care of! I’m bringing my son next year to get a new lease! A true white glove process and we felt well taken care of! I’m bringing my son next year to get a new lease! More

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My experience at this dealership was outstanding. From the moment we arrived, Diana, a knowledgeable and well-seasoned sales representative, made us feel welcomed and understood our needs. She took t From the moment we arrived, Diana, a knowledgeable and well-seasoned sales representative, made us feel welcomed and understood our needs. She took the time to listen to both my husband and me, asking questions to help us identify the perfect vehicle for our family. She was able to provide us with detailed information about the vehicle's features and benefits. Diana was very patient with us. Thanks to her efforts, we were able to find a vehicle that suited our family's needs perfectly. She truly is amazing at what she does, and we greatly appreciate her support and guidance. I would also like to acknowledge Yadel and Mykael, from the management team, for their commitment and hard work. You all rock! More

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Diana Almonte was the best she explain and held my hand thru it all best rep yet have in counter with and I felt great .. she will always get my business .. thru it all best rep yet have in counter with and I felt great .. she will always get my business .. More

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My second time getting my vehile for Hyundai and my experince these time around was great Mrs Diana Almonte was yet the best sales rep I have incounter with she held my hand throught it all and didnt experince these time around was great Mrs Diana Almonte was yet the best sales rep I have incounter with she held my hand throught it all and didnt stop pushing in my favor I was pleased with the outcome ..I will sending all my friends to her More

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