Naeim Imaniyan

Very Professional Good explanation Very helpful nice people I can recommend and trust this location people I can recommend and trust this location More

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I came to meet Dave Strassman and Silver Spring BMW purely by accident after spending the previous four frustrating months searching for just the right car. My search took me all over my local driving purely by accident after spending the previous four frustrating months searching for just the right car. My search took me all over my local driving area, experiencing various car manufacturers, dealerships, and sales people. Arguably, my “want list” was very particular since it is a car I hope to own for many years to come. This surely was a contributing factor to my frustration level, but that was all about to change after Dave responded to my online request for information regarding a car of that BMW of Silver Spring that was in production at the BMW factory in Germany. I had all but given up on finding the right car, but Dave was immensely patient, empathetic to our frustrations, and determined to get us into the right car. He worked with me, a lot on his own personal time, to help me navigate through my “want list”, explain some of the cryptic language from previous sales people, and to assist me in working through the issues. Dave proved himself to be kind, honest, patient, and very determined. He worked diligently on our behalf to get us a great deal with BMW of Silver Spring, making the process as effortless as possible for me and my wife. At one point, my wife and I found some time to drive over to see the car together. It was, however, unannounced and prior to them performing the final preparations. None of this affected Dave. He immediately juggled his schedule for us, had the car brought around (un-prepped) for us to look at, and spent quite a lot of time with us to get the BMW App working so as to make the final delivery go smoothly. He took us around the dealership, and introduced us to other BMW of Silver Spring employees, all of whom were incredible. My wife and I are now enjoying the car we had always hoped to have, and we have Dave Strassman and the team at BMW of Silver Spring to thank. Great job folks, and thank you all so very much! More

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Hello! I want to express my huge gratitude to the entire dealership! One woeful thanks to two magnificent and extremely professional employees with whom I h I want to express my huge gratitude to the entire dealership! One woeful thanks to two magnificent and extremely professional employees with whom I have a experience working while buying my car - Desirea Jackson and Naeim Imaniyan! Thank you more for your help! I hope you will be rewarded for your hard work! More

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Desirea was very patient and welcoming from the moment I stepped in the door. She allowed me to see and drive multiple vehicles before making my decision. Everyone involved was very welcoming and kind. Woul stepped in the door. She allowed me to see and drive multiple vehicles before making my decision. Everyone involved was very welcoming and kind. Would definitely make a purchase here again. More

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Edwin was AWESOME! ! Had full knowledge of the vehicle and even want as far to set up my profile in the car. ! Had full knowledge of the vehicle and even want as far to set up my profile in the car. More

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Edwin was a pleasure to work with. He took the time to answer all of my questions and was always responsive. He is extremely knowledgeable and made sure that buying process was seamles He took the time to answer all of my questions and was always responsive. He is extremely knowledgeable and made sure that buying process was seamless from start to finish. More

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Edwin is great. Assertive and knowledgeable with being pushy and aggresive. We would recommend him to others. Assertive and knowledgeable with being pushy and aggresive. We would recommend him to others. More

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The dealership environment, courtesy and reception were clean, friendly and welcoming. While the finance gentleman was courteous and polite, there was too much emphasis and some degree of pressure to accep clean, friendly and welcoming. While the finance gentleman was courteous and polite, there was too much emphasis and some degree of pressure to accept the additional warranties offered that were too high priced averaging $4000 for each warranty. More

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This was my first time visiting BMW of Silver Spring, and I was genuinely impressed by the level of professionalism and hospitality. Upon arrival, I was warmly greeted by the receptionist, who was both polit I was genuinely impressed by the level of professionalism and hospitality. Upon arrival, I was warmly greeted by the receptionist, who was both polite and welcoming. She promptly introduced me to my Client Advisor, Edwin. From the moment we met, Edwin demonstrated exceptional customer service. He was knowledgeable, attentive, and took the time to understand my needs without making me feel rushed or pressured. His friendly demeanor and transparent communication made the entire experience comfortable and enjoyable. Overall, my initial visit to BMW of Silver Spring exceeded expectations. The staff created a welcoming environment, and the professionalism displayed throughout my interaction was commendable. I would not hesitate to recommend this dealership to others and look forward to returning in the future. More

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Having purchased several vehicles in the past, I’m typically a bit hesitant when it comes to the dealership experience. However, working with Eric Lovo and Max Moyer completely changed that perception typically a bit hesitant when it comes to the dealership experience. However, working with Eric Lovo and Max Moyer completely changed that perception. Their low-pressure, highly professional approach made the process refreshingly straightforward and efficient. After reaching out to six dealerships in search of a specific vehicle, I spoke with Eric, shared my list of must-haves, and within an hour received an email with the only matching option available on the East Coast. Following a brief test drive of a similar model, Eric and Max coordinated a vehicle transfer and had it in my driveway before the end of the week. The experience was seamless, and I wouldn’t hesitate to go through it again with their team. Highly recommended. More

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