Naim Qubrosi
Naim Qubrosi at Handy Toyota
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Naim Qubrosi | Page 16

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.3
166 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 5 mos

4.3

166 Reviews

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166 Reviews of Naim Qubrosi

February 09, 2024

Dealership Rating
Employee Rating

The maintenance department was very timely and courteous. I showed a little early time wise and it presented no problem. More

by CAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Handy Toyota responded

Thank you for taking the time to leave us a review about your recent experience with our service department. We are happy we met your expectations and could accommodate you!

February 08, 2024

Dealership Rating
Employee Rating

Naim was overly professional and I really appreciated that he went above and beyond. he was prompt and worked well with the auto body shop. More

by MJRJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Handy Toyota responded

Thank you for trusting us with your vehicle, and for taking the time to leave a positive review about Naim and our dealership! We work hard to make sure our team members are communicating promptly and effectively with our customers and any other parties involved. We hope to see you in the future with any of your vehicle needs.

February 03, 2024

Dealership Rating
Employee Rating

There are some good service people. The one I had Niam, he is not. Never called back and is not very friendly. He seemed very incompetent with his job. I rate him at a zero. More

by Gingerguyette
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 31, 2024

Dealership Rating
Employee Rating

Great service overall. Love the automated text/email for approving repairs. Just wish the dealership offered a vacuum and car wash service. More

by KUEL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Handy Toyota responded

Thank you for the review! We are so happy to hear that you had such a good experience!

January 18, 2024

Dealership Rating
Employee Rating

I wish the parts had been ordered in advance - when I’d called a couple weeks before to set up the appointment I was told that the parts could be there within 48 hours – which would’ve cut this service fro More

by ken.winfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Handy Toyota responded

Thank you for taking the time to write about your recent service experience, Ken! I will make sure to provide feedback to my service and parts manager. I'm happy that Naim handled the situation well and kept you informed, and that your vehicle is running better!

December 22, 2023

Dealership Rating
Employee Rating

The service was a bit more than anticipated ( $720 vs. $650), and it took two trips (not just a short hop from Jericho). Naim was knowledgeable and attentive, and apologized for the delay, and also went t More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 18, 2023

Dealership Rating
Employee Rating

Handy Toyota's Service department is second to none. I have always had great experiences with them. Highly recommend them! More

by jknewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Handy Toyota responded

Thank you for the review! We are happy to hear that our service department was so good to you!

December 12, 2023

Dealership Rating
Employee Rating

Jesse was great, super helpful. Turned a bad day for me into a great turnout! More

by POOHJOCEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2023

Handy Toyota responded

Thank you so much for your review! We are so happy to hear your day was turned around!

December 07, 2023

Dealership Rating
Employee Rating

Great customer care - Naim helped me decide to do an alignment ($125 ish) instead of doing a alignment assessment ($79) and kept me informed, including explaining a delay (only 1 guy to do the alignment More

by betsyliley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2023

Handy Toyota responded

We appreciate you leaving us a review! We are happy to hear that your service went well!

November 27, 2023

Dealership Rating
Employee Rating

Naim was very personal in his interactions with me. Service was completed quickly. Handy Toyota is very efficient and organized. More

by kz1979
Recommend Dealer
Yes
Nov 28, 2023

Handy Toyota responded

Thank you for telling us about your experience! We are happy to hear that Naim was so helpful!

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