Nancy Gennarelli
Nancy Gennarelli at Southern Chevrolet

Nancy Gennarelli | Page 2

Service Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

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4.5
123 Reviews

Languages Spoken

English English

4.5

123 Reviews

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123 Reviews of Nancy Gennarelli

May 22, 2026

Dealership Rating
Employee Rating

Speedy and efficient I took my car in for a state inspection and was greeted, helped, and on my way in little time More

by MATTD7
Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

May 27, 2026

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 18, 2026

Dealership Rating
Employee Rating

I have been having my truck serviced here for many years and have always been greatly satisfied! More

by david.leach.1.ctr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 17, 2026

Dealership Rating
Employee Rating

Pleased with the service and the dealership. I would recommend this Dealership to family and friends. More

by JELBYHISGRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 15, 2026

Dealership Rating
Employee Rating

Service department was not great at reaching out. I had to constantly call and remind them of things. More

by JOSHUAGLENN101
Recommend Dealer
No

Other Employees Tagged: Nancy Gennarelli

May 27, 2026

Southern Chevrolet responded

Joshua. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 15, 2026

Dealership Rating
Employee Rating

Nancy is an absolute delight to work with while getting service on my Chevy. She is polite and work is always done on time! Thank you so much! More

by CAITLIN.H.STITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Southern Chevrolet responded

We appreciate your continued loyalty and support!

May 13, 2026

Dealership Rating
Employee Rating

Very disappointing. I dropped my vehicle off on a Monday for an oil change State inspection and open recall. Nancy informed me that she was not sure if the part was in f More

by BA0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 11, 2026

Dealership Rating
Employee Rating

Will get it done when ask go extra mile to keep customer happy keep foing More

by leonardchevy3412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 11, 2026

Dealership Rating
Employee Rating

It's ok not enough help at the front desk. She needs some help Need help? More

by cawright37
Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

May 12, 2026

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

May 10, 2026

Dealership Rating
Employee Rating

It took a little longer than I thought was necessary, but my truck rides better. More

by ajalrr
Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

May 12, 2026

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 09, 2026

Dealership Rating
Employee Rating

The dealership did everything to make things right for me. They went out of their way More

by Percellclinton
Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

May 12, 2026

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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