The tech was very helpful and knowledgeable and the
experience was great. I will definitely come back for service again
experience was great. I will definitely come back for service again
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by Audrey
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Fred Goodrich
Jul 03, 2026 -
Southern Chevrolet responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Went to fast lane first was a little lost and the female
there had a nasty disposition and I was sent to service and when i arrived she said you need to go next door. I said she sent me here and then she lo
there had a nasty disposition and I was sent to service and when i arrived she said you need to go next door. I said she sent me here and then she looked it up and came back and said she sent you here because you don't need a bulb you need a replacement. I said I told her light repair. She asked for my key. Service was fast but again dry attitude. I have a 2026 and was not happy I had to ride a week with my back light out as it was but still I was polite . If the sale person had that dry personality like them two I would have never purchased the vehicle. When she called my name she wasn't quite as dry and told me to sign and gave a slight smile.
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by KARENNEW4
Verified Customer
Verified Customer
Other Employees Tagged:
Nancy Gennarelli
Jun 19, 2026 -
Southern Chevrolet responded
Karen. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.
Nancy Gennarelli always makes me and my family feel like
valuable customer Outstanding Superstar great
valuable customer Outstanding Superstar great
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by tolbert_andre
Verified Customer
Verified Customer
Other Employees Tagged:
Nancy Gennarelli
Jun 18, 2026 -
Southern Chevrolet responded
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Very easy to schedule appoints.
Great, friendly staff who get the job done quickly and efficiently!
Great, friendly staff who get the job done quickly and efficiently!
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by KWEASELL
Verified Customer
Verified Customer
Service Price Transparency
Jun 18, 2026 -
Southern Chevrolet responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Nancy is always wonderful and so pleasant.
She deserves a raise and a promotion! She is an asset to your company
She deserves a raise and a promotion! She is an asset to your company
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by CAITLIN.H.STITZ
Verified Customer
Verified Customer
Other Employees Tagged:
Nancy Gennarelli
Jun 17, 2026 -
Southern Chevrolet responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
I have been coming here for 16 years.
That says a lot. Great service on both cars.
That says a lot. Great service on both cars.
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by Hesham.Oubari
Verified Customer
Verified Customer
Other Employees Tagged:
Nancy Gennarelli
Jun 17, 2026 -
Southern Chevrolet responded
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Everyone and Everything is always great would highly
recommend this dealership and staff to everyone ??
recommend this dealership and staff to everyone ??
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by dbeasley5
Verified Customer
Verified Customer
Other Employees Tagged:
Nancy Gennarelli
Jun 17, 2026 -
Southern Chevrolet responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Nancy is the best.
Your AI scheduled me with yesterday at 11am but did not tell her. Although overloaded she worked me in. That means a lot to my loyalty.
Your AI scheduled me with yesterday at 11am but did not tell her. Although overloaded she worked me in. That means a lot to my loyalty.
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by flittlejr
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Southern Chevrolet responded
Thank you for taking the time to provide us with this feedback.
Great customership.
I certainly appreciate everything and my car was well taken car of well.
I certainly appreciate everything and my car was well taken car of well.
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by TECOMPLAH25
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Southern Chevrolet responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
I had a younger advisor who started this work and he was
absolutely fantastic - you should have never let him go to Norfolk! Anyhow, I have a GMC Sierra EV, and I was very happy with the service I received
absolutely fantastic - you should have never let him go to Norfolk! Anyhow, I have a GMC Sierra EV, and I was very happy with the service I received in making all the updates. It's too bad you don't carry GMC vehicles also, the Sierra Denali EV is BY FAR THE BEST TRUCK I'VE EVER OWNED! And I've owned F150s, Ram Lariats, Chevy Avalanches (3) Ford Bronco, etc.
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by WADDELL.STEVE
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2026 -
Southern Chevrolet responded
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!