Nancy Gennarelli | Page 9

Clean facilities and friendly knowledgeable staff Would recommend to family and friends in the future recommend to family and friends in the future More

by KENDRABURGHARD Verified Customer Verified Customer

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muy profesional. Muy profesional, me ayudo mucho y me ayudó con mi troca muchas gracias Muy profesional, me ayudo mucho y me ayudó con mi troca muchas gracias More

by eidendubon Verified Customer Verified Customer

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My rep was Nancy and she done a great job on keeping me updated on what was going on. It took longer than expected because she had to order the parts but she informed me when they arrived and got it taken updated on what was going on. It took longer than expected because she had to order the parts but she informed me when they arrived and got it taken care of More

by ampaige52 Verified Customer Verified Customer

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Friendly attentive and patient explaining the work. Also work done quickly. Everyone was on the same page. Also work done quickly. Everyone was on the same page. More

by Mark Verified Customer Verified Customer

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The best! Been dealing with them for thirty years. I've purchased a lot of cars and dealt with a lot of dealerships in my life, and this one is the only one I Been dealing with them for thirty years. I've purchased a lot of cars and dealt with a lot of dealerships in my life, and this one is the only one I will deal with now. All of the service staff, Dee Dee in particular, are the most caring, helpful and professional car people I have ever met. They all deserve a bonus! Including Wes, my Corvette mechanic! More

by CHUNTER1097 Verified Customer Verified Customer

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Very good service and professional technician and you all have been servicing my vehicle's for years. Thanks! have been servicing my vehicle's for years. Thanks! More

by ernesthall85 Verified Customer Verified Customer

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Local dealer can depend on expertise on carlike getting recommendation on other possible repairs because my car is a 1999 and 2007 recommendation on other possible repairs because my car is a 1999 and 2007 More

by ACULLARS1 Verified Customer Verified Customer

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Nancy is always so sweet and makes sure you get your needs met. Friendly atmosphere needs met. Friendly atmosphere More

by LAHERRIN26 Verified Customer Verified Customer

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Friendly fast and efficient Any future issues with my vehicle I will be revisiting them vehicle I will be revisiting them More

by Dumontjones793 Verified Customer Verified Customer

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I did not have a positive experience with Southern Chevrolet due to fact that my 2021 Camaro began leaking coolant only after they serviced my vehicle. They were supposed to replace the thermostat hou Chevrolet due to fact that my 2021 Camaro began leaking coolant only after they serviced my vehicle. They were supposed to replace the thermostat housing due to a recall. Upon diagnosing my vehicle, I was assured that no leaks had been found following the pressure test, and the only issue that needed to be addressed was to replace the thermostat housing. After picking up my car from them on Friday, I returned my car to them that following Tuesday due to a severe coolant leak that didn't exist before. They tried to say that they possibly "missed the leak" the first time, then my service advisor Nancy proceeded to tell me that a pipe was leaking and needed to be replaced, and that she would send an estimate over. I was livid because whatever they did or didn't do properly caused the sudden leak, now they're trying to charge me for their negligence. This was evident in the fact that the price started out as $800, then reduced to half ($400), then reduced to $110 only after I refused the service and told her I'd be picking up my car. I agreed to pay the $110 just to get my car repaired and out of their hands for good. After picking up my car from them a second time, the leak is still not 100% resolved. I'm seeing droplets of coolant on my garage floor ever since they supposedly repaired it. I regret allowing them to touch my vehicle and I wouldn't recommend them to anyone under any circumstances. At this point, I wonder if this was purposefully done. Never again!! More

by candigirl83 Verified Customer Verified Customer

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