Nash Tawfeek | Page 6

Just bought our 3rd car from Nash, a great guy & salesman We just bought a new Honda Accord and Nash as usual was efficient and helpful. We have known Nash since 2005 when we bought our Pilot from him. (It We just bought a new Honda Accord and Nash as usual was efficient and helpful. We have known Nash since 2005 when we bought our Pilot from him. (It is still a great running car!) Nash made sure that we got the options on our new Accord were what we wanted and the finance process with Kevin, I believe, went all too easy. :-) We continue to enjoy Brookdale Service as well. One time I called to make an appointment and was told that I was too early and needed to wait a bit longer. That was great! More

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Terrible Customer Service Scheduled an appointment online but didn't get a confirmation so I went in at the requested time just to be safe. Was met with some pretty terrible cu Scheduled an appointment online but didn't get a confirmation so I went in at the requested time just to be safe. Was met with some pretty terrible customer service. I specifically requested to see a car found on the website to be told that it didn't exist but was pushed on to the lot. Yet, when we got to the lot we found them--maybe he doesn't know the inventory. Then he told me "what if I could sell you a new one for the same price" despite the fact that he didn't ask me what I wanted/interested in or how much I wanted to spend. Further, the website listed the car on special but apparently specials just mean the same price as normal. In general, I thin that is a pretty lame move. The salesperson was rude and pushy throughout the interaction. At one point, the salesperson suggested that I was lying about seeing a newer model of the same car at the same price at another dealer--despite giving the name and ability to pull the offer up on my phone. Then he lectured me that it was likely untrue/impossible and that I should call ahead to make sure I knew what I was getting myself into and as to not waste anyone's time. At this point, I wouldn't have bought a car from him at any point. So I left and went and bought the other model and had an amazing experience "wasting" someone's time that actually wanted to sell a car. That said, I did see some other sales people that seemed like they weren't completely useless/rude so maybe there is hope for this place. It seems pretty unlikely though! Buyers, come prepared with information--quotes from other dealers & know your invoice prices! More

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Awesome Nash Tawfeek and Adam Peterson worked hard to get me the deal I wanted. Low stress, no pressure. I love my new CRV- Touring !! Great ride, great car. Nash Tawfeek and Adam Peterson worked hard to get me the deal I wanted. Low stress, no pressure. I love my new CRV- Touring !! Great ride, great car. More

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Awesome Experience I was very impressed with Nash Tawfeek. He was very knowledgable about the Honda SUVs we were interested in learning about. He took very good care of I was very impressed with Nash Tawfeek. He was very knowledgable about the Honda SUVs we were interested in learning about. He took very good care of me and my family throughout the process of shopping, test driving, and buying my new Honda CRV. He greeted all of us by name each time we visited. He was very kind and thoughtful. He worked hard to make sure all of us enjoyed our visits. He did a wonderful job showing me all of the impressive features included in my new CRV and how to use them before I left the dealership in my new SUV! I love my new car and I am excited to go somewhere just so I can drive it more!! I will recommend Luther Brookdale Honda to others and tell them about the awesome experience I had at your dealership working with Nash. Thank You Deb Milow More

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Excellent Customer Service My husband and I are extremely pleased with the service we received from Nash Tawfeek and the other team members we dealt with at Brookdale Honda. Bec My husband and I are extremely pleased with the service we received from Nash Tawfeek and the other team members we dealt with at Brookdale Honda. Because my husband is disabled, we have specific needs for our cars. Nash went above and beyond the call of duty to make sure that our needs were met. We could not have been more satisfied or more grateful for the care and attention he gave us. Just superb! More

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Parting was such sweet sorrow Chris Neis made my experience replacing my 2005 CRV fun and informative! He was so knowledgable about the Civic and Accord that it made the decision Chris Neis made my experience replacing my 2005 CRV fun and informative! He was so knowledgable about the Civic and Accord that it made the decision much easier to make. His advise was invaluable. I would recommend his sales expertise to all my friends and family. More

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Service and sales as good as it gets and better. Sales rep Nash Tawfeek and Service Rep Tyler Sundberg were clean in appearance,respectful,knowledgeable,friendly,accommodating,and business like.They Sales rep Nash Tawfeek and Service Rep Tyler Sundberg were clean in appearance,respectful,knowledgeable,friendly,accommodating,and business like.They answered all questions I asked and did so enthusiastically while maintaining a good attitude and keeping a smile on their face.I would not give them a rating of 100 %. I would give them a rating of 120 % Luther has two great assets under their roof they can be proud of.Thank You.I will return and I will pass this on. More

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Good experience Nash Taofik was very helpful and friendly. He helped us to make what we think is a good decision. he allowed us to take our time before buying what ou Nash Taofik was very helpful and friendly. He helped us to make what we think is a good decision. he allowed us to take our time before buying what our budget can accommodate More

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New Accord Just bought a new Accord. I went out of my way to buy from Brookdale Honda (there's other dealerships closer) because they make the buying process so Just bought a new Accord. I went out of my way to buy from Brookdale Honda (there's other dealerships closer) because they make the buying process so easy, fast and they treat their customers well. More

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Great Dealership Nash Tawfeek was very helpful in finding the best vehicle to meet our needs. The service department was a pleasant surprise. They all were easy to wor Nash Tawfeek was very helpful in finding the best vehicle to meet our needs. The service department was a pleasant surprise. They all were easy to work with. More

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