Natalie Sutter
Natalie Sutter at Mitchell Hyundai
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Natalie Sutter | Page 3

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.5
47 Reviews

Dealership Experience

9 mos

Industry Experience

3 yrs, 9 mos

Languages Spoken

English English

4.5

47 Reviews

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47 Reviews of Natalie Sutter

February 15, 2024

Dealership Rating
Employee Rating

Fast, efficient service. Natalie accommodated us immediately in response to our concerns. We obtained quick appointment and on our way. Thanks More

by ROSTERHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Mitchell Hyundai responded

Glad you had a great experience. We appreciate the opportunity to be your dealer of choice.

February 14, 2024

Dealership Rating
Employee Rating

Very pleased with the service we received from Mitchell. Very easy to get an appointment More

by abracke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Mitchell Hyundai responded

Thank you for your review. We look forward to serving you in the future.

February 10, 2024

Dealership Rating
Employee Rating

Great customer service, love that they text you updates. Friendly service, easy to make appointments not are not far out More

by FCLARK100
Recommend Dealer
Yes

Other Employees Tagged: Natalie Sutter

Feb 10, 2024

Mitchell Hyundai responded

Glad you had a great experience. We currently are able to get customers in quickly. Sometimes the same day.

February 01, 2024

Dealership Rating
Employee Rating

It was a pleasant experience. When I need service again I will return to you More

by terriswick
Recommend Dealer
Yes

Other Employees Tagged: Natalie Sutter

Feb 06, 2024

Mitchell Hyundai responded

Thank you for your review. We appreciate the opportunity to be your dealer of choice.

January 31, 2024

Dealership Rating
Employee Rating

The service was timely and the service personnel were informative enough not to their explanation regarding what was wrong with my car. More

by NANANDPAPA56
Recommend Dealer
Yes

Other Employees Tagged: Natalie Sutter

Feb 06, 2024

Mitchell Hyundai responded

Thank you for your review. We will work harder on our communication.

January 31, 2024

Dealership Rating
Employee Rating

This was my second trip for this problem and was scheduled to have a faulty tail light replaced. When I was told it was finished I found the problem still persisted. The wrong tail light was ordered More

by NANANDPAPA56
Recommend Dealer
No

Other Employees Tagged: Natalie Sutter

Feb 06, 2024

Mitchell Hyundai responded

We are sorry for the issue. Our Service Manager will contact you shortly to take care of you.

January 28, 2024

Dealership Rating
Employee Rating

The dealership has been outstanding. They have went above and beyond to take care of us. More

by STEPHANIE.JORDAN
Recommend Dealer
Yes

Other Employees Tagged: Natalie Sutter

Jan 29, 2024

Mitchell Hyundai responded

Glad you had a great experience. Come back soon.

January 26, 2024

Dealership Rating
Employee Rating

When I was first asked about my car I told them trunk switch had a recall on it and the check engine light was on.. I also asked about if struts were covered under the warranty, struts were never mention More

by rogersbruce234
Recommend Dealer
No

Other Employees Tagged: Natalie Sutter

Jan 26, 2024

Mitchell Hyundai responded

We are sorry for the missed communication. More than happy to have our service manager to contact you to resolve the issue. Thank you for your service business and your review.

Jan 26, 2024

Mitchell Hyundai responded

Good Evening, Thank you for choosing Mitchell Hyundai as your repair facility. I apologize about Natalie not looking into the strut issues/warranties for you. I will be more than happy to investigate for you to see if they are a covered item still. I tried calling few minutes ago and will try you again in the morning. Thank you once again for your business here at Mitchell Hyundai. Mitch Deese Service Manager 334-308-1670

January 25, 2024

Dealership Rating
Employee Rating

A thorough inspection and auto recall were conducted in a timely manner. Curious staff. Should be 'courteous ' staff. More

by mcolbertii
Recommend Dealer
Yes

Other Employees Tagged: Natalie Sutter

Jan 25, 2024

Mitchell Hyundai responded

Thank you for the opportunity to be of service. Come back soon.

January 24, 2024

Dealership Rating
Employee Rating

Service is always helpful and knowledgeable. Overall great. Service is always helpful, knowledgeable and proficient in their work every time I have had my vehicle there. Overall great! More

by bootygirls7799
Recommend Dealer
Yes

Other Employees Tagged: Natalie Sutter

Jan 25, 2024

Mitchell Hyundai responded

Thank you for your review and your business. We look forward to serving you in the future.

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