Nate Taylor | Page 21

Quick and Painless I had the pleasure of working with Aws and Nate to purchase a new Rav4, yesterday. I knew exactly the vehicle and options that I wanted. Aws and I had I had the pleasure of working with Aws and Nate to purchase a new Rav4, yesterday. I knew exactly the vehicle and options that I wanted. Aws and I had negotiated a price, via multiple emails, before I came into the dealership. I was working with several dealerships to negotiate the best price and Aws was very patient, attentive but never pushy. He said he will beat any offer a customer brings him. I will admit that I expected some sort of bait and switch but there was no attempt to change the deal or up-sell. I had my financing pre-approved and we were in and out in about 2 hours. Aws and Nate were both very nice, friendly, fun guys. It was a pleasure to work with the Royal Moore staff. More

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Great Experience They got me the vehicle I wanted the same day (Thank you Amy!)! Very friendly sales staff; no one was pushy at all. Great experience! They got me the vehicle I wanted the same day (Thank you Amy!)! Very friendly sales staff; no one was pushy at all. Great experience! More

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Great experience, easy transaction. I came into the dealership on a Saturday afternoon interested in test driving a used Toyota Prius to use as an Uber/Lyft vehicle. I really had no inte I came into the dealership on a Saturday afternoon interested in test driving a used Toyota Prius to use as an Uber/Lyft vehicle. I really had no intention of buying on that day, I had just never driven one and knew it was a good vehicle to use as a taxi. They didn't have any on the main lot due to the construction, but Austin was more than happy to take me down the road to look at their other lot. We were able to take it on a fairly lengthy test drive through town, as well as on the back roads so that I could get a feel for how it handles in both situations. It was a great car and a hard price to pass up. We went in to talk numbers and I was able to negotiate for the price I wanted to pay. They were short a finance employee that day, and there was another purchase happening simultaneously, so Austin hung out while we waited and we talked football, baseball, basketball, and more. It was a very pleasant experience. The dealership came back with a good interest rate also. There was no instance of coming back with an absurd rate in hopes I wouldn't know what I was doing. That tells me they are an honest company. I think Nate was the finance guy. He explained everything quickly and got me signed and out of there. Anyway, if I ever need another Toyota, I would definitely return. More

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Totally awesome!!! Everyone was awesome! It was easily the best service I've had over the years with a car dealership. The team took the time to look at all my options a Everyone was awesome! It was easily the best service I've had over the years with a car dealership. The team took the time to look at all my options and what would work best for me. I got the exactly what I wanted! There was a small scratch on one of the doors and they were more than willing to fix it before driving off the lot! Awesome awesome awesome! More

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Great buy Aws at Royal Moore Toyota helped us with our recent purchase. We bought a RAV4 Hybrid Limited which we are very pleased with. Aws was very helpful, Aws at Royal Moore Toyota helped us with our recent purchase. We bought a RAV4 Hybrid Limited which we are very pleased with. Aws was very helpful, low pressure and helped us find the car we wanted. I would highly recommend him as a salesperson. More

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2017 Tundra Purchase We recently purchased a truck elsewhere that we just weren't happy with . Hubby really wanted a Tundra but got something else and was sorry. Luis wo We recently purchased a truck elsewhere that we just weren't happy with . Hubby really wanted a Tundra but got something else and was sorry. Luis worked with us to show us all the Tundras on the lot that met our criteria and we now have a new Tundra! This is our 2nd purchase with Royal Moore and I whole heartedly recommend them! Thanks for making this any easy process. Luis & Nate were both knowledgeable, professional and friendly. Thanks guys!! More

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Great Customer Service! We went in to upgrade our Rav4, Jordan showed us right to what we were looking for and we bought the first one we looked at! It was a busy day and we We went in to upgrade our Rav4, Jordan showed us right to what we were looking for and we bought the first one we looked at! It was a busy day and we had the kids with us, but everyone was so nice and accommodating it made the whole process wonderful. So glad that we came out to Royal Moore and they helped us get exactly what we needed! More

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Unexpected purchase of Avalon We really were torn between another SUV to replace our 14 yr. old 4-Runner that we LOVED, or step back into a car of which I was very hesitant! But Mi We really were torn between another SUV to replace our 14 yr. old 4-Runner that we LOVED, or step back into a car of which I was very hesitant! But Michael showed us the Avalon and though it took me a tad of adjustment...( my husband was in love from the get-go), found a weak spot for it and the guys made it an easy transition! Great care and explanation of every detail from Michael our salesman and a great "no pressure" buying experience from the sales team! We'd come back and certainly recommend Toyota Royal Moore to the community More

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Courteous, detail oriented salesperson Michael sold me new Toyota Camry se 2017 and he was very kind and helpful. Nate was sweet, too. It was Sunday eve and only 1 finance manager was worki Michael sold me new Toyota Camry se 2017 and he was very kind and helpful. Nate was sweet, too. It was Sunday eve and only 1 finance manager was working. It was very busy so we did wait long hours for paperwork to be done. But Michael went over the new car and made time worth while. Nate was very pleasant to work with. Thanks for taking good care of me. Julia P More

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Stressfree and Like Visiting with an Old Friend! I cannot recommend Royal Moore Toyota in any higher regard. There is no stress and all of the employees make you feel like you are there to visit wit I cannot recommend Royal Moore Toyota in any higher regard. There is no stress and all of the employees make you feel like you are there to visit with old friends, no pressure packed sales pitches at this dealership. They are extremely accommodating in order to provide you the best deal that works for you and they all work extremely hard to implement and tweak every aspect of the deal so that it works for you. I am extremely fortunate, I was moving from many years in a rampvan, using a wheelchair, to no chair and able to buy a regular SUV. Still needed the higher seating, like a minivan, as my body is not strong enough for up and down multiple times in a low sitting car. All of the employees involved were professional, yet open and very friendly. They made getting my new car a celebration and made me feel like it was so important to them that I was moving in reverse as far as type of vehicle needed to the norm. They really wanted me to be able to drive my new car home, not take my rampvan home and come back to get my new car the next day. Several stayed an hour after closing to finish things up, even unloading my van and transferring my belongings to my new car. Then they sat with me outside in the dark making sure they taught me what I needed to know about the operating systems of my new car and went over every detail. They did not make me feel rushed, even though it was an hour after closing. They were so happy for me and just made a dream purchase work and seem like a celebration of my progress and also of getting a gorgeous new car after trading in a 20 year old converted rampvan. I have made several trips back for various things, not problems with my car, and they act so happy to see me, call me by my first name and just make it a joyful experience every time I step in the door. Not just one employee, but all, and all I dealt with know me by name and come to greet me. My experience was and continues to be not one to be glad it is over but one that encourages me to visit again and see my friends, who happen to run a car dealership! They also went out of their way to be sure they were giving me a fair trade in price as it was a rampvan, not the usual type of vehicle they deal with. They also had the best price for the model I chose and were so accommodating in every aspect of the car search and buying experience. A friend in CA was a large part of me being able to purchase a car and they spent approximately 1 1/2 hours on my cell phone, talking to her and explaining and working out details plus describing the features of the car I liked. We were there handing the phone back and forth and never did they give me the feeling they were fed up with this, let's make the deal and you get out. In. fact, they all mentioned how nice my CA friend seemed by the way she talked to them on the phone. They are also pet friendly and make you feel like they want you to visit with your pet and they care about your pets as much as their own, sharing pictures and stories. My experience was definitely an EXTREMELY POSITIVE experience! More

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