Nathan Deem | Page 5

Great experience, great customer service. Made sure me and my mom was in and out and well taken care of!!!! I highly recommend this guy this company!!!! Made sure me and my mom was in and out and well taken care of!!!! I highly recommend this guy this company!!!! More

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Everyone was great! Good service and friendly. Thanks to Nathan and the Service Department for taking care of us. Good service and friendly. Thanks to Nathan and the Service Department for taking care of us. More

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We did not intend to buy a car upon arrival at Subaru of Kennesaw. We took the long drive from Fayetteville because internet searches showed that they had a good inventory of all models, colors and trims. W Kennesaw. We took the long drive from Fayetteville because internet searches showed that they had a good inventory of all models, colors and trims. We applied for the promotional $50 gift card to reserve a test drive for a Crosstrek. We had never owned a Subaru. We were also planning to leave there and check out the top comparable contenders (Toyota RAV4 & Corolla Cross; Honda CRV). Mr. Nathan Deem gave us a warm, friendly greeting when we walked towards the door. We went into his office, and he asked us what exactly we were looking for (size, colors, specs) and took notes. We are retired, and especially want a car that is safe, economical on gas and has high longevity, because we now keep our cars for 15yrs or more. Nathan got a couple of keys and brought one to the front door. Nathan took some time to explain the basics of driving the car and the technology. We had a great test drive. Nathan then gave us the pricing. It was straightforward, with required government & local fees and taxes. We decided to buy the Crosstrek Sport Trim that we drove. We later decided to add the Subaru Extended Warranty Plan that is fully refundable if it is not used. We feel that it is worthwhile based mainly on the various sensors and computer chips that may malfunction, and the associated very high parts and labor repair costs. In the course of reviewing the buying and financing options and completing the transaction we met Mr. Michael Deem, Nathan’s father who came out of retirement to help work at the Kennesaw dealership. We also met the Sales Manager, the General Manager and a couple of other staff members. My wife was tired at the conclusion of paperwork signing, and she hates long distance driving especially in thick ATL traffic. Nathan immediately offered to have the car delivered to our home at NO charge. Most others charge about a $200 fee for this service. When Nathan delivered our car (with 2 nice gift items for the car) we met his lovely wife, who was driving the trail car in which they drove home. Nathan patiently reviewed the car features and driving basics and technology again. We will also have a video call with a Subaru Tech in a couple of weeks after driving it a bit, for another review and to answer any questions. Together we have owned 22 cars. We are a minority family. We were pleasantly surprised by how welcoming, polite, genuinely friendly, respectful, gracious and accommodating Nathan, Michael, the Senior Management and staff at Kennesaw Subaru treated us. Nathan did not use any high-pressure or bait and switch sales tactics on us. Although Nathan clearly has sales training knowledge regarding preventing and overcoming objections to close the sale, he was not pushy or slick about it. They also gave us options for after-sale customer service and follow-up, including Nathan’s cell phone number. In summary, all of the folks we met and interacted with at Kennesaw Subaru are real, good-hearted people who gave us our very best car buying experience. Therefore, we highly recommend Subaru of Kennesaw if you want to check out or buy a Subaru. The drive to this dealership will prove to be worth your time. The Goldens More

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Every person here is focused on customer service and it shows. From purchasing a vehicle through to servicing it later, you’ll enjoy the experience. shows. From purchasing a vehicle through to servicing it later, you’ll enjoy the experience. More

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Nathan was great. He answered all our questions and got us a great deal. He even helped me link up my phone and setup the subaru app. I LOVE my new black Subaru Outb He answered all our questions and got us a great deal. He even helped me link up my phone and setup the subaru app. I LOVE my new black Subaru Outback Wilderness!!! Thanks Nathan!! More

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This was my first time buying a car, and I’m so glad I ended up at Subaru of Kennesaw. I worked with Nate, and he made the experience smooth, low-pressure, and surprisingly quick. I’ll be the first to ended up at Subaru of Kennesaw. I worked with Nate, and he made the experience smooth, low-pressure, and surprisingly quick. I’ll be the first to admit I’m not super knowledgeable about cars, so I brought my boyfriend along to help with the negotiating. Nate was respectful, transparent, and easy to work with — and even with a few back-and-forths, he and my boyfriend were able to come to a fair deal pretty quickly. I left feeling confident and happy with the agreement, and more importantly, not overwhelmed. If you're looking for a straightforward, professional, and friendly experience, I highly recommend asking for Nate. More

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Friendly staff, honest advice, no pressure, great car options, smooth process, and excellent overall experience. options, smooth process, and excellent overall experience. More

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Got a great deal at this dealer and my salesman, Nate, was great to work with. I started the deal by phone and finished at the dealership. The salesman, sales manager, finance manager and everyone was fri was great to work with. I started the deal by phone and finished at the dealership. The salesman, sales manager, finance manager and everyone was friendly and nice to work with. More

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My salesman Nathan Deem was very knowledgeable , courteous, and checked in after the deal was done. Great guy! courteous, and checked in after the deal was done. Great guy! More

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Picked up my 2025 crossterek 2 weeks ago. Love the car, and the service from Nate was great! No pressure, explained everything about the car, and the pruchase prosess well. Everyone I delt wi Love the car, and the service from Nate was great! No pressure, explained everything about the car, and the pruchase prosess well. Everyone I delt with was fantasdtic. Would recommend! Thanks Nate and Subaru of Kennesaw. More

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