Nathan McClain
Service Advisor
Bill Dickason Chevrolet Buick
1110 E Broadway Ave
Gladewater, TX 75647
55 Reviews
Write a Review55 Reviews of Nathan McClain
January 22, 2026
Had an issue and was taken care of with courtesy and professionally done. I will recommend them to anyone. Thank you professionally done. I will recommend them to anyone. Thank you More
Other Employees Tagged: Brandon Jefferson
January 13, 2026
Lack of transparency…. Moved to the area, and tried using them. Prices for service seem kinda high…. Took a vehicle is for trans service, and a rear diff fluid change. Spen Moved to the area, and tried using them. Prices for service seem kinda high…. Took a vehicle is for trans service, and a rear diff fluid change. Spent $912???? The employee on the phone when I set up the appointent quoted a price of 300ish for the trans service, but at checkout, I was told this didn’t include labor, and because it was a 10 speed, it was extra. They also told me fluid looked good, all I originally wanted was a flush, but was charged for a complete service with trans filter… More
December 17, 2025
They always do a great job and especially communicating with you and letting you know what is going on with your car. Nathan was great and explained everything to me and fixed everything quickly. with you and letting you know what is going on with your car. Nathan was great and explained everything to me and fixed everything quickly. More
November 28, 2025
Great service, they got me in same day and were able to get us all fixed up. get us all fixed up. More
Other Employees Tagged: Faye Hinds, Ashleigh Duncan
October 10, 2025
Very dependable, stood by their word, fix my wife’s truck, very communicative and at a fast turnaround. truck, very communicative and at a fast turnaround. More
Other Employees Tagged: Susie Scadden, Faye Hinds, Lisa Bryant, Amber Klinefelter, Michael Scott, William Nichols, Ashleigh Duncan
September 22, 2025
They are very nice and respectful . They treated us really good and took care of what we needed. They are very courteous and respectful. They did what we needed and left listen to you a They treated us really good and took care of what we needed. They are very courteous and respectful. They did what we needed and left listen to you and try to help you with what you need. Thank you very much More
Other Employees Tagged: Susie Scadden, Faye Hinds, Lisa Bryant, Amber Klinefelter, Michael Scott, William Nichols, Ashleigh Duncan
August 31, 2025
Nathan seemed distracted and missed a couple concerns I had mentioned before the service. He did go back and check them and found out if they would be covered under warranty. I was disappointed to find tha had mentioned before the service. He did go back and check them and found out if they would be covered under warranty. I was disappointed to find that the warranty which was sold to us as ‘bumper to bumper’ anything goes wrong its covered was not as it was advertised. The tires were rotated, oil was changed no complaints to the service received. The customer lounge was nice but wish it was a bit cleaner. Nathan stated the air filter was changed when I purchased the truck, I checked the air filter at home to find that information was not correct. Decent customer service, Ms Darby is always great. Thank you for your time. More
Other Employees Tagged: Brycen Rachell , Darby
August 22, 2025
Buying experience seemed flawless. There were some issues with the car the dealership promised to take care of before we drove off the lot. We were told to give them 2-3 days. 5 days l There were some issues with the car the dealership promised to take care of before we drove off the lot. We were told to give them 2-3 days. 5 days later we were told it was ready to go. Arrived to pick up the car, nothing had been done. Tires bad, windshield wipers bad, inter fender liners hanging/installed with self tapping screws. The car has been back to the dealership twice for repairs which were promised as stated BEFORE WE DROVE OFF THE LOT. Car didn’t even lock. Almost a full month later and now we have to re-sign paperwork because financing never went through due to price. No one called to inform us. Salesman blames service, service blames financing. It’s a whole mess and a lot of excuses. More
Other Employees Tagged: Faye Hinds, Lisa Bryant, Austin Smith, William Nichols
August 21, 2025
The service department was curious and attentive checking in and got me out the door in a respectable time. in and got me out the door in a respectable time. More
Other Employees Tagged: Faye Hinds, William Nichols

