Nathan McClain | Page 6
Service Advisor
Bill Dickason Chevrolet Buick
1110 E Broadway Ave
Gladewater, TX 75647
70 Reviews
Write a Review70 Reviews of Nathan McClain
January 02, 2025
Excellent Customer Service. Every was very knowledgeable and friendly. Everything was done in a timely manner. Every was very knowledgeable and friendly. Everything was done in a timely manner. More
Other Employees Tagged: Faye Hinds
December 30, 2024
Went there to get horn fixed, inspection, and oil change. Had an appointment. 12/11/2024 5 hours, and $263.59 I was told it was fixed and ready to go. Horn did work when I left. This is not my daily change. Had an appointment. 12/11/2024 5 hours, and $263.59 I was told it was fixed and ready to go. Horn did work when I left. This is not my daily driver. 12/21/2024 drove it to Longview and noticed the horn no longer worked. Contacted Faye Hinds my "service relation manager" when I got home via email. She responded on 12/23/2024 stating she had given my information to her manager. Here it is 12/30/2024 and I have not heard back from her "manager" I gave this group a 1 star because I could not give a lower rating. If you want a good over priced screwing this is the place for you. If you want good honest service I strongly recommend you go elsewhere. Sincerely Charles Caldwell Gilmer Texas. More
Other Employees Tagged: Susie Scadden, Faye Hinds, Amber Klinefelter, Michael Scott , Buzzy "service advisor "
December 18, 2024
The crew at Bill Dickason diagnosed the problem with our car and got us in and out quickly. They kept us informed every step of the way and even fed us Christmas brownies! car and got us in and out quickly. They kept us informed every step of the way and even fed us Christmas brownies! More
December 01, 2024
Service was fantastic. Tires too expensive. Could have gotten better price elsewhere, but I was able to get the sensor, hub and tires at one stop where y’all graciously g Tires too expensive. Could have gotten better price elsewhere, but I was able to get the sensor, hub and tires at one stop where y’all graciously gave me a loaner vehicle to continue working. More
November 22, 2024
They were prompt to replace my tire on my Malibu. It was a special order.Thank you for helping me. I just wish they could have sent someone to help me when I had the flat. My grandson had the necessa It was a special order.Thank you for helping me. I just wish they could have sent someone to help me when I had the flat. My grandson had the necessary tools to help me. More
November 13, 2024
They got my truck in and out quickly. Found the problem and fixed it to my satisfaction. Found the problem and fixed it to my satisfaction. More
Other Employees Tagged: Faye Hinds , Mariela Hernandez, Tyler Hewitt
November 11, 2024
My whole experience from walking in door to driving out in my Yukon was excellent. Kaylon went above and beyond to see I was happy. I will refer all of my family and friends to this dealership. in my Yukon was excellent. Kaylon went above and beyond to see I was happy. I will refer all of my family and friends to this dealership. More
Other Employees Tagged: Adrian Cortes , Kaylon Allen, Darby Glass

