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Nathan (Nate) Garcia
Nathan (Nate) Garcia at Germain Honda of Surprise

Nathan (Nate) Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
227 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

6 yrs, 2 mos

Industry Experience

8 yrs, 10 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

227 Reviews

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227 Reviews of Nathan (Nate) Garcia

March 17, 2026

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The service I got from Robert was very good not only did he explain what was going on, but he put some detail behind it to let me know exactly what should be done for a second and third More

by ktfam4
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Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

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Mar 18, 2026

Germain Honda of Surprise responded

Thank you for leaving Robert this kind review and recommendation. Robert is laser-focused on customer satisfaction and we are thrilled he delivered nothing less during your service visit here at Germain Honda of Naples. Best Regards, Sassha Motz General Manager

March 13, 2026

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Easy to schedule appointment greats service had a bunch of items to do in and out in timely manner. More

by Tim & Val
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Recommend Dealer
Yes
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Mar 16, 2026

Germain Honda of Surprise responded

We are happy our team was able to quickly assist and get you back on the road to go about your day. Thank you for your business and kind review. Best Regards, Sassha Motz General Manager

March 13, 2026

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Nate is always a pleasure to work with and listens to my concerns and ensures that all issues have been resolved. More

by shelleybarber12
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Recommend Dealer
Yes
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Mar 16, 2026

Germain Honda of Surprise responded

We appreciate you leaving this positive feedback for Nate and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

March 11, 2026

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Service was super. Nathan, was very helpful and informative regarding future maintenance. I will definitely return for future maintenance. More

by G2BCRAFTY
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Recommend Dealer
Yes
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Mar 12, 2026

Germain Honda of Surprise responded

Nate works hard to ensure a quality and informative guest experience. Thank you for taking the time to leave him this kind review. Best Regards, Sassha Motz General Manager

March 11, 2026

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Excellent service. Professional service. Very clean location. I appreciate that the service technician took the time to explain everything so that I understood. More

by MILLERPJ75
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Recommend Dealer
Yes
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Mar 12, 2026

Germain Honda of Surprise responded

Thank you for providing feedback on your recent experience at Germain Honda of Surprise. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that Nate took great care of you. We look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

March 10, 2026

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Germain Honda is honest and the service never disappoints! I always enjoy my interaction with the service team. More

by choongie
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Recommend Dealer
Yes

Other Employees Tagged: David McKee

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Mar 11, 2026

Germain Honda of Surprise responded

We appreciate your business and trust in our team to ensure you receive only the best every time you visit. Best Regards, Sassha Motz General Manager

March 09, 2026

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It was nice and easy to bring in my car for a battery change, also did an inspection to verify nothing else wrong and even got a car wash. Pleased with the service More

by Angeltrejo2995
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo

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Mar 10, 2026

Germain Honda of Surprise responded

We truly appreciate you sharing your positive experience with our team. Your feedback is valuable, and it is a pleasure to hear about the excellent service you received. We look forward to serving you again. Best Regards, Sassha Motz General Manager

March 06, 2026

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Our first service visit was extremely efficient and easy. The waiting room is quite comfortable. More

by connorska915
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Recommend Dealer
Yes
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Mar 10, 2026

Germain Honda of Surprise responded

Our team is happy you enjoyed a positive and comfortable service visit. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

March 03, 2026

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I have a new 2025 vihicle with 5k miles and was told that I needed differential service because coming from the factory dirt/shavings needed to be cleaned out. If knowing that this is an issue on new vehicl More

by mrs9917
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo

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Mar 06, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for bringing your concerns to our attention. A member of our service management team will be reaching out to address this matter with you. Best Regards, Sassha Motz General Manager

March 02, 2026

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Was met as soon as I arrived and the service was done quickly. The service advisor kept me informed as to the progress and explained other items that I may want to consider in the future. More

by smsokettering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2026

Germain Honda of Surprise responded

We are pleased to know that your visit was handled efficiently and you were kept informed. Our goal is to ensure you have all the information you need to make insightful decisions about the care of your Honda. Best Regards, Sassha Motz General Manager

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