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Nathan (Nate) Garcia

Overview Reviews (199) Inventory (231)

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Nathan (Nate) Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

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4.8

199 Reviews

Overview Reviews (199) Inventory (231)

Dealership Experience

6 yrs

Industry Experience

8 yrs, 8 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

199 Reviews

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199 Reviews of Nathan (Nate) Garcia

January 16, 2026

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Employee Rating

Germain Honda is a Great Dealership with Associates that Care with a sense of Humor Care with a sense of Humor More

by Glennlett8881

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ty Crews, Ivan Rascon, Shay Guidry

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January 13, 2026

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Employee Rating

Our salesman Brian Murchie was extremely helpful and took wonderful care of us both before and after the sale of our CRV. The service team took wonderful care of us and the car looked fantastic when they w wonderful care of us both before and after the sale of our CRV. The service team took wonderful care of us and the car looked fantastic when they were done. More

by ermanning1961

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Kristina Miranda, Maria Jimenez, Todd Forbis, Kevin Proo

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Jan 14, 2026 -

Germain Honda of Surprise responded

Thank you for taking the time to leave this kind review. Our staff works hard to ensure a quality experience, and we thank you for recognizing their efforts. Best Regards, Sassha Motz General Manager

January 12, 2026

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Employee Rating

Nathan Garcia was our rep. He was very knowledgeable, friendly and inviting. Great customer service. He was very knowledgeable, friendly and inviting. Great customer service. More

by CYNCAS1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 13, 2026 -

Germain Honda of Surprise responded

Thank you. We appreciate you taking the time to share what makes Nathan so great. He will be honored to learn of your kind words. Best Regards, Sassha Motz General Manager

January 09, 2026

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Employee Rating

Great customer service and didn't take long for them to finish the service and the advisor Nathan showed me the multiplication inspection and explained everything finish the service and the advisor Nathan showed me the multiplication inspection and explained everything More

by Daviddealba61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Maria Jimenez, Todd Forbis, Kevin Proo

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Jan 12, 2026 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your recent automotive needs. We are happy your visit was the quality and informative visit our team strives to deliver to all who visit. Best Regards, Sassha Motz General Manager

January 08, 2026

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Employee Rating

Service and service tech were great. Everything was done in a timely manner and got me in and out Everything was done in a timely manner and got me in and out More

by jmcook91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Maria Jimenez, Todd Forbis, Kevin Proo

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Jan 12, 2026 -

Germain Honda of Surprise responded

We are pleased to know that your visit met, if not exceeded, your expectations. Our goal is to ensure a quality 5-star visit for all. Best Regards, Sassha Motz General Manager

January 06, 2026

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Employee Rating

Service rep provided excellent customer service and explained recommendations thoroughly. Glad the pictures was included. explained recommendations thoroughly. Glad the pictures was included. More

by jatpayne

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 08, 2026 -

Germain Honda of Surprise responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your positive feedback! Best Regards, Sassha Motz General Manager

January 06, 2026

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Employee Rating

Been going to Germain Honda (Formally Surprise Honda ) for almost 10 years for service. Alfredo in service along With David (Service Director) ALWAYS go above and beyond! The ENTIRE service team in the sh for almost 10 years for service. Alfredo in service along With David (Service Director) ALWAYS go above and beyond! The ENTIRE service team in the shop (ESPECILLY MARTY AND MARCO) take care of vehicles like they are their own! More

by richbowes73

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, David McKee

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Jan 08, 2026 -

Germain Honda of Surprise responded

Your continued business and trust in our service team to keep you and your Honda safely on the road mean so much to us all. See you at your next visit. Best Regards, Sassha Motz General Manager

January 02, 2026

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Employee Rating

They were quick and efficient. My car was ready when they said it would be which was amazing. My car was ready when they said it would be which was amazing. More

by susanmarieg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 08, 2026 -

Germain Honda of Surprise responded

We are pleased that our team met if not exceeded your expectations. Thank you for sharing your recent service experience. Best Regards, Sassha Motz General Manager

January 02, 2026

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Employee Rating

Our 2020 CRV Hybrid started running Bad so we dropped it off at Germain Honda and they had it fixed in one day! Thank You Germain Honda off at Germain Honda and they had it fixed in one day! Thank You Germain Honda More

by Glennlett8881

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 08, 2026 -

Germain Honda of Surprise responded

We thank you for choosing Germain for your automotive service needs. Our team is happy that we were able to quickly assist and get you back on the road. Best Regards, Sassha Motz General Manager

January 01, 2026

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Employee Rating

Always great service at Germain Honda. My service advisor was very professional and helpful. Thank you for a great experience. My service advisor was very professional and helpful. Thank you for a great experience. More

by gerardogasgonia

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 08, 2026 -

Germain Honda of Surprise responded

Our goal here at Germain is to ensure our guests' complete satisfaction. See you next time. Best Regards, Sassha Motz General Manager

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