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Nathaniel Jenkins
Nathaniel Jenkins at Heiser Toyota

Nathaniel Jenkins | Page 8

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
96 Reviews
4.6

96 Reviews

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96 Reviews of Nathaniel Jenkins

April 19, 2025

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Employee Rating

It's a good dealership. The employee was very helpful. The only issue was the car. More

by hrtmnjr
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther

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Apr 20, 2025

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 17, 2025

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Great Service and great staff and the work performed on my vehicle. Will be back. More

by Jgawronski
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2025

Heiser Toyota responded

Dear Valued Customer, We are so glad you experienced great service at Heiser Toyota. We are greatly appreciative of your business and look forward to your return!

April 15, 2025

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Curtious,efficient,clean. The staff all were very polite and friendly. I will definitely go back. More

by Eric
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Recommend Dealer
Yes
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Apr 15, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 13, 2025

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Professional, detail oriented, priced right. Quick service. They were able to accommodate my schedule. Thanks More

by Lawrence47
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Recommend Dealer
Yes
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Apr 13, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 13, 2025

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Great service and customer relations. Have been a customer for years and will continue to be for years to come. More

by RREAGON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, James Hicks III, Shahat Mohamed

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Apr 13, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Apr 13, 2025

RREAGON responded

Great to work with, from sales to service!

April 13, 2025

Dealership Rating
Employee Rating

Also take care of our needs. Friendly, helpful. No complaints. We've gone with Heiser for years and will continue to. More

by RREAGON
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

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Apr 13, 2025

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 01, 2025

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I was impressed with Nate and the actions Toyota had taken for the repair. I’ve heard too many nightmare scenarios regarding other dealerships so I was a bit uncertain at 1st. But you guys definitely ra More

by controlstech777
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Recommend Dealer
Yes
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Apr 01, 2025

Heiser Toyota responded

Dear Valued Customer, We are so glad Nate and the Heiser Toyota team provided you with a positive experience. We're sorry to hear that you didn't have good experiences at other dealerships. We greatly appreciate your business! We look forward to your next visit.

March 28, 2025

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Employee Rating

Still no call back so I assume that my warranty wasn't approved dobbie trying to find another place for service maybe a bit cheaper. More

by jyanka35
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

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Mar 30, 2025

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 27, 2025

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Employee Rating

They did not do a good job so I had to go back to fix it AGAIN. The fix was an alignment and when I got my car back the wheel was not centered!!!!!! Xavier never ordered my parts I had to call and do it all More

by maldonadokehily
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Lori Gong , Xavier Lee

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Mar 28, 2025

Heiser Toyota responded

Dear Valued Customer, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 27, 2025

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Every time I take my car to Heiser Toyota for servicing, it's always an outstanding experience. More

by mincld
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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