Nealy Anderson | Page 22

Nealy was very helpful and straightforward. During COVID I especially appreciated her attention to hygiene - she wiped everything down and told us what had been disinfected (everything!). It made the whole I especially appreciated her attention to hygiene - she wiped everything down and told us what had been disinfected (everything!). It made the whole experience a little more comfortable. She was much more pleasant to work with than the other dealers in the area and I would definitely recommend her. More

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Really pleasant group to work with Overall, Grand Subaru and its employees were really pleasant to work with online and in person. Everything was straight forward, the price was as it w Overall, Grand Subaru and its employees were really pleasant to work with online and in person. Everything was straight forward, the price was as it was discussed, and no pressure on upgrades or warranties that I was not interested in. If you are a person that likes to get everything established over email with straight forward answers, I would highly recommend working with the internet team at Grand Subaru. More

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This was my second Subaru purchase but first from Grand Subaru. Nealy and Afiza were the very patient and helpful sales staff that worked with me. I appreciate the transparency, their knowledge of the Subaru. Nealy and Afiza were the very patient and helpful sales staff that worked with me. I appreciate the transparency, their knowledge of the outback and every detail - sending us off with a newly washed and gas filled car. Their caliber far exceeds any other car shopping and purchasing experience I've ever had and the experience was night and day compared to first time around at another dealership. More

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Very Considerate, Helpful, Efficient I recently purchased a Subaru Outback during the stay-at-home pandemic situation. I found the car I wanted online, Trace brought it to my home in Lis I recently purchased a Subaru Outback during the stay-at-home pandemic situation. I found the car I wanted online, Trace brought it to my home in Lisle where I test drove it, and all the paperwork was done online. I never had to leave my home, and all the details were handled perfectly. The staff was courteous and efficient throughout. I highly recommend this dealership. More

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Nealy Anderson was phenomenal! Nealy was prompt and responsive. Didn't try to talk me into something I didn't want. I got a great quote from her in writing right away. I spent 5 Nealy was prompt and responsive. Didn't try to talk me into something I didn't want. I got a great quote from her in writing right away. I spent 5 days collecting quotes from 8 other dealers. Only one got close. When it was time to buy I wanted to buy from Grand because they wasted no time to give me the best deal and earn my business. I was actually hoping the other dealers wouldn't go lower because of how well I was treated by Nealy and all the folks at Grand Subaru in Bensonville. More

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Recently worked with Sandy, Nealy, and Afiza on an internet purchase. When I arrived at the dealership, Afiza worked with me to process the loan app, go through the features, and make sure my daughte internet purchase. When I arrived at the dealership, Afiza worked with me to process the loan app, go through the features, and make sure my daughter and I were comfortable. She was a pleasure to work with. Al, the finance manager, was also a pleasure to work with. More

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Everyone was great. Very helpful and on top of their game, especially considering Covid 19 issues. It was the best buying experience I've had! game, especially considering Covid 19 issues. It was the best buying experience I've had! More

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quick and simple process I was introduced by my friend to Grand Subaru. I got a quote from Nealy Anderson. She was very fast and clear about the car and the price. When we I was introduced by my friend to Grand Subaru. I got a quote from Nealy Anderson. She was very fast and clear about the car and the price. When we went to pick up the car, Afiza was knowledgeable about the car and walked my daughter through all the functions. Overall, it was a simple and easy process, not stressful. More

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Absolute game changing professionalism!! This was by far the best experience I've ever had at any dealership. William Mojica treated me and my wife like family. Thank you Grand Subaru for you This was by far the best experience I've ever had at any dealership. William Mojica treated me and my wife like family. Thank you Grand Subaru for your professionalism and all around wonderful experience from the internet sales team (Nealy Anderson) to the finance department (Brandon Metz). Keep up the great work of changing the culture of what a dealership is all about. Cant wait to go back for another Subaru for my wife. More

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Only Dealership I Have Ever Bought More Than One Car At This is our 5th Subaru and the only one we have bought at the dealership that a previous one came from. The selection and price is hard to beat and no This is our 5th Subaru and the only one we have bought at the dealership that a previous one came from. The selection and price is hard to beat and no hidden gimmicks. We leased a 2020 Outback Limited to replace our 2017. The new vehicle is great, but have not been able to put many miles on it yet. We worked with Nealy and Jeff. The deal was exactly as we had worked up by email and phone. The only disappointment is how long we were at the dealership to just complete the paperwork and go over the new vehicle. Most of it was time waiting to get into finance even though we had a 10:00 AM appointment. More

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