Needham Shotwell
Needham Shotwell at Northside Lexus

Needham Shotwell | Page 23

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

Contact Me
4.9
341 Reviews

Dealership Experience

14 yrs, 1 mo

Languages Spoken

English English

4.9

341 Reviews

Write a Review

341 Reviews of Needham Shotwell

March 09, 2021

Dealership Rating
Employee Rating

Needham Shotwell is the best sales person I have ever worked with. He found the car I wanted without any trouble. He was very friendly and had a lot of patience’s with me during the whole process. More

by Lashay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Vu

Mar 09, 2021

Northside Lexus responded

We really appreciate the positive feedback, Lashay! It's wonderful to hear that Needham delivered such an exceptional car-buying experience. Thank you for trusting Northside Lexus with your business, and congratulations on your new vehicle!

March 06, 2021

Dealership Rating

Very nice and good service Nick Makrakis was really nice Very nice and good service Nick Makrakis was really nice and helpful when I was picking my car, if I ever want another car I’ll definitely come back More

by plasticdesigner91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Makrakis

Mar 08, 2021

Northside Lexus responded

Thank you for posting about your 5-star experience with our team member, Nick. It was a pleasure to have your business at Northside Lexus and we look forward to working with you in the future!

February 28, 2021

Dealership Rating
Employee Rating

We originally came to the dealership to give our uncle a ride because he was buying a new car. While we were there, I saw the Lexus ux200 and couldn’t believe the price. After thinking about it a day or two More

by rpeters5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Northside Lexus responded

Thank you for taking the time to leave us a review! We are so proud that we earned your business here at Northside Lexus, and we will certainly let our team know that you appreciate their help. We hope that you continue to enjoy your Lexus UX200!

February 26, 2021

Dealership Rating
Employee Rating

Great salespeople and technical support people! Amazing car! They all treated me professionally, courteously, and with enthusiasm for their cars and the workmanship that went into making them. More

by r.bain
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario, Jared States

Feb 26, 2021

Northside Lexus responded

Thank you for taking the time to share! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you again at Northside Lexus!

February 13, 2021

Dealership Rating
Employee Rating

Great experience, fast and very knowledgeable sales group. Finance department was great as well. Will recommend to all my friends Thanks Eric & Needham we are enjoying our SUV's... More

by ARTUROCAHUICHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Fuller

Feb 15, 2021

Northside Lexus responded

Congratulations on your new cars! We are thrilled that our team took such great care of you and we are honored that you will recommend our work to others. Thank you from all of us at Northside Lexus!

February 04, 2021

Dealership Rating
Employee Rating

I purchased a new vehicle from this location last week and had the most amazing experience! The staff was very nice and helpful, especially Needham with the sales department. He was incredibly kind and di More

by Alissa Scheurich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins, Jared States

Feb 04, 2021

Northside Lexus responded

Congratulations on your new car, Alissa! We are so happy that Needham made your purchase experience so informative and successful. Thank you from all of us at Northside Lexus!

January 23, 2021

Dealership Rating

If I had the availability to rate a zero I would. This sales lacks in customer service. I came into the dealership with an interest in a particular vehicle and his disposition was VERY discouraging to the More

by Terrell3419
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Feb 08, 2021

Northside Lexus responded

Terrell - I'm very sorry to see this review about your experience working with our team. It is always our goal to provide high-quality and personalized support during the sales process, and it's hard to see we missed the mark here. If you are up for it, I'd like a chance to speak with you about this further. I won't be able to find your contact information without a last name, so please give me a call. Thank you, Tim Karmout - General Sales Manager - 281-569-3308

January 21, 2021

Dealership Rating
Employee Rating

Our initial experience with NSL was in 2015, and now, we have had two subsequent experiences. Of course, the ambience is always pleasing, but more impressive is the professionalism of our salesperson, Mr. S More

by VJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2021

Northside Lexus responded

Thank you so much for taking the time to leave us this fantastic review! We are grateful for your returning business here at Northside Lexus, and it means a lot to know that we have earned your trust. We will be sure to let Needham know that you appreciate his help, and we look forward to your next visit!

January 18, 2021

Dealership Rating
Employee Rating

This is my third Lexus purchase with Needham Shotwell at Northside. I reached out to him regarding upgrading my vehicle and he did not disappoint. He is always attentive and very professional in our intera More

by xrayer57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 19, 2021

Northside Lexus responded

Thank you for your continued support of Northside Lexus! We're committed to finding the best option for guests and it is great to hear that Needham always hits the mark. Enjoy your new vehicle!

January 14, 2021

Dealership Rating
Employee Rating

Mr.Shotwell went out of his way to make buying a car a great experience. Will definitely recommend him. Lexus is a a top brand! More

by DECORA1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2021

Northside Lexus responded

We couldn't be happier to have made your purchase experience top-notch, and we are honored to have earned your recommendation. Thank you for trusting Northside Lexus with your business. We hope you are loving your new car!

...
23
...

Dealership Inventory (592 Vehicles)

new 2026 Lexus IS 350 car, priced at $53,297
2026 Lexus IS 350
new
N/A exterior
Automatic
Rear-wheel Drive
used 2023 Toyota Highlander car, priced at $36,500
2023 Toyota Highlander
used
Celestial Silver Metallic exterior
Automatic
Front-wheel Drive
used 2022 Mercedes-Benz GLE 350 car, priced at $33,950
2022 Mercedes-Benz GLE 350
used
White exterior
Automatic
All-wheel Drive
used 2024 Chevrolet Equinox car, priced at $25,496
2024 Chevrolet Equinox
used
Summit White exterior
Automatic
All-wheel Drive
used 2006 BMW 325 car, priced at $7,200
2006 BMW 325
used
Titanium Silver Metallic exterior
Manual
Rear-wheel Drive
new 2026 Lexus NX 350h car, priced at $55,379
2026 Lexus NX 350h
new
Ultra White exterior
Automatic
All-wheel Drive