Jesse Busboom

I was actually very disappointed with my experience. I made the deal by phone and was thrilled with the customer service. The salesman was going off shift and set me up with another salesman to work wit I made the deal by phone and was thrilled with the customer service. The salesman was going off shift and set me up with another salesman to work with in person. I expected a smooth process once I arrived. Even though there was no negotiating to do, the process was long and drawn out once I arrived on site. At the last minute, right before I went to finance, they took $1,000 off my trade-in. Hmmm.... I was promised a detail and full tank before I left, but came out of finance and neither had been done. I was told I could bring the vehicle back, but I live 3 hours away. I have still not received my inspection sticker and it has been a month since my purchase. I've bought luxury cars for years and expect better customer service from a Lexus Dealership. More

by tammy.garza Verified Customer Verified Customer

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Enjoyed working with Jesse. The purchase went smoothly and I am pleased with my vehicle The purchase went smoothly and I am pleased with my vehicle More

by MARY.HATCHER Verified Customer Verified Customer

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Jesse was friendly and personable and kept me appraised on the arrival status of my pre-ordered Lexus. on the arrival status of my pre-ordered Lexus. More

by AUDREY.TROUT Verified Customer Verified Customer

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Northside Lexus is a wonderful dealership to visit and do business with because they treat everyone special and as an individual instead of just a sale. Everyone from the GM to Finance Staff to Sales and Po business with because they treat everyone special and as an individual instead of just a sale. Everyone from the GM to Finance Staff to Sales and Porter were extremely helpful and courtesy. More

by pclark4 Verified Customer Verified Customer

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Jesse did a great job and was very professional. He responded in a timely manner to call my requests. Thank you! He responded in a timely manner to call my requests. Thank you! More

by davidrbarnett Verified Customer Verified Customer

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Working with Northside Lexus is always easy! I’m on my third lease and they make “car shopping” a breeze! I’m on my third lease and they make “car shopping” a breeze! More

by jccallaway Verified Customer Verified Customer

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Jesse and the rest of the Northside Lexus team took very good care of us and made the purchasing process very smooth and pressure free. good care of us and made the purchasing process very smooth and pressure free. More

by jt-boz Verified Customer Verified Customer

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Nang was very professional and responsive. He gave me all of the information I requested and helped guide our search. The overall experience was wonderful, and I would highly recommend Nang an He gave me all of the information I requested and helped guide our search. The overall experience was wonderful, and I would highly recommend Nang and Northside Lexus. More

by slapointe001 Verified Customer Verified Customer

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Overall great experience. We were in there for about 3 hours in total. The salesman was nice and helpful. The finance guy was a bit much. A little too pushy and his whole deme We were in there for about 3 hours in total. The salesman was nice and helpful. The finance guy was a bit much. A little too pushy and his whole demeanor changed once he found out I wasn’t buying any additional extended warranty. “Most people that buy a luxury vehicle like to protect it” and “sign here to deny all coverage”. I think what he meant was, “sign here to deny all additional coverage”. Those two comments we found amusing. It came across unprofessional. More

by landrynicholas Verified Customer Verified Customer

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Excellent service from the sales person, Jesse and most importantly the responsiveness was always prompt and helpful.. importantly the responsiveness was always prompt and helpful.. More

by fjcarroll Verified Customer Verified Customer

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