We really enjoyed our experience at Premium Subaru. The process was fun and informative from our test drive to the financing. We learned all the in’s and out’s of our new car and couldn’t be happier with our new purchase.
"It was a pleasant experience................"
Kevon (sales) and Rodney ("paperwork") were easy to work with. Actual delivery was smooth, vehicle features were well explained/demonstrated. The vehicle was extremely clean, with a full tank of gas. (Much appreciated !). Kevon has kept in touch to make sure we didn't have any questions after a few days of use.
"Nice way to buy a car!!"
- Rockfall guy
From the time we walked on the lot and met Nelson Lugo things went well. Nelson approach to letting the car and the technology make the sale. He got us in the.car and then moved across the dash identifying and explaining each feature. Next the interior the rear seats to the cargo area. It kept things in order and just made sense. He explained warranties and then the exterior and e under the hood. He did a great job. (proof we purchased)
"New forester, first Subaru!"
I loved my experience at Premier Subaru in Branford. Everyone was so nice. They explained the car functions and Jeff D did a great job assisting with all the paper work! Great work by Todd, Neil and Jeff. Thank you.
"Great customer service "
I preordered my 2019 Subaru Ascent from Premier Subaru and I am so glad that I did! They kept me in the loop about it’s arrival. I have been waiting for Subaru to make a larger SUV that would accommodate my family. They sure delivered with this vehicle! I was able to come see and drive the car on Saturday and pick it up on Tuesday. Everyone I dealt with made the whole process seamless. From the sales staff to the business office staff even the the president himself, Robert Alvine, were a pleasure to deal with during the transaction. They were all very professional and treated me more than fairly! I would highly recommend this dealership! Buying a car can be stressful and sometimes exhausting, but I can honestly say that I had a wonderful experience. Thanks to all of you at Premier Subaru!
"Purchase of a 2016 Forester"
Good experience with sales person and finance person. Neil was knowledgeable in helping navigate the electronic equipment in the car. I would recommend Premier Subaru.
Other Employees Tagged:
"Excellent car-buying experience"
Premier Subaru made the effort to make the car-buying experience a good one, and were helpful in providing timely service, good prices, and transparency in the whole process.
"Great car buying experience"
Everyone was very helpful, especially Franki the salesman. Having Neil? explain the car's features was essential. The car is gorgeous and drives beautifully. Thank you all!
Other Employees Tagged:
"They make it easy!"
I would definitely return to this dealership. They made everything uncomplicated and were easy to work with. Everyone was friendly and accommodating. My family has purchased cars from here before, and now I know why. I'm a first time Subaru owner, but I have a feeling this won't be my last one.
"Pretty sweet so far!"
Needed an upgrade from my 2002 Audi A6. Loved the car and love Audis, hated repairs and the headaches of european cars. I was originally going to see Margarita, but I was instead greeted by Nelson Lugo who ended up selling me the 2018 Subaru Impreza. I originally wanted a forester, but he listened to my concerns and my desires for a car and instead got me into something closer to my old wagon. He answered my questions and concerns and made it is as painless as possible to obtain the car!
When it came time to go in the car, Neil showed me how to use the radio, and gears, etc. He explained such in the simplest and easiest to understand.
I forget the leasing person's name, but he was hilarious and fun to talk to throughout the process.