Nelly Justiniano
Nelly Justiniano at Liberty Honda

Nelly Justiniano | Page 2

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

Contact Me
4.8
114 Reviews
4.8

114 Reviews

Write a Review

114 Reviews of Nelly Justiniano

June 30, 2026

Dealership Rating
Employee Rating

Reception was good and service is excellent The issue with my car was handled in a very professional way More

by SUNILPEDDIBHOTLA
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 30, 2026

Liberty Honda responded

We appreciate you noting how smoothly our reception and service teams worked. It’s great to hear the issue with your Honda Accord was handled professionally. Nelly and our technicians are grateful for your feedback and look forward to helping you again.

June 29, 2026

Dealership Rating
Employee Rating

The dealership gave me good information on the status of my car. They called me when my car was ready. More

by DWIGHT.HENRY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

Liberty Honda responded

Thank you for the five-star review. We’re glad our team kept you informed about your Honda CR-V and called as soon as it was ready. We look forward to assisting you again.

June 26, 2026

Dealership Rating
Employee Rating

The service advisor was very helpful she went the extra mile twice over with a smile and still ask is there any thing else I can do More

by nevillewhyte63.nw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Liberty Honda responded

It’s great to hear that Nelly took extra steps with a friendly smile while servicing your Honda CR-V. Thank you for highlighting her attentiveness. We look forward to assisting you again.

June 26, 2026

Dealership Rating
Employee Rating

Quick to get an appointment. Quick to respond to my text messages. All around a great experience. I will definitely go back to the hartford location from now on. More

by Reilly2013
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 26, 2026

Liberty Honda responded

We appreciate you noting our quick appointment scheduling and prompt messaging. We’re glad your service visit was smooth and enjoyable. We look forward to caring for your Honda in Hartford again. Nelly

June 25, 2026

Dealership Rating
Employee Rating

Awesome customer service. Nelly has been very helpful and responded to my questions about my vehicle with understanding More

by K1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo

Jun 25, 2026

Liberty Honda responded

We appreciate your five-star rating and are pleased Nelly addressed your Honda Passport questions with understanding. Thanks for letting us know how her support made your service experience better.

June 24, 2026

Dealership Rating
Employee Rating

Her phase was timely and helps me with decision making. I am glad I stopped by More

by shelleannbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

June 24, 2026

Dealership Rating
Employee Rating

Everything is good but there’s some things that needs to get addressed from last appointment. Because all the light of my car keeps turning on and off and I had paid for that to get fix and it looks like th More

by Nl320529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Everett

Jun 24, 2026

Liberty Honda responded

Thank you for taking the time to share your review. Please don't hesitate to reach out to us directly if you need further assistance, we are always happy help!

June 24, 2026

Dealership Rating
Employee Rating

Nelly is well understanding and goes beyond her job Well respected and knowledgeable her customer service is brilliant More

by YESSIE1811
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 24, 2026

Liberty Honda responded

Thank you for highlighting Nelly’s understanding and expertise during your Honda Pilot service. We appreciate your kind words and look forward to assisting you again.

June 24, 2026

Dealership Rating
Employee Rating

I had a somewhat good experience at the service dealership. Nelly was courteous and explained the work that needed to be done on my vehicle and kept me informed throughout the process. Overall, the More

by JOYAWILLIS24
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 24, 2026

Liberty Honda responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

June 23, 2026

Dealership Rating
Employee Rating

Service was easy to schedule, completed in total and I was kept up to date throughout the service. More

by hkwiegard
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 23, 2026

Liberty Honda responded

Thank you for the 5-star rating. We’re glad arranging your Honda CR-V Hybrid service was effortless and that you received timely updates. Nelly and our service team look forward to your next visit.

2
...

Dealership Inventory (187 Vehicles)

new 2026 Honda Passport car, priced at $45,251
2026 Honda Passport
new
Gray exterior
Automatic
All-wheel Drive
used 2025 Honda Pilot car, priced at $46,255
2025 Honda Pilot
used
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
used 2023 Honda CR-V Hybrid car, priced at $36,482
2023 Honda CR-V Hybrid
used
Blue exterior
CVT
All-wheel Drive
used 2023 Honda Ridgeline car, priced at $32,641
2023 Honda Ridgeline
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2027 Honda HR-V car, priced at $30,253
2027 Honda HR-V
new
White exterior
All-wheel Drive
new 2027 Honda CR-V car, priced at $34,873
2027 Honda CR-V
new
Red exterior
All-wheel Drive