Nelson DeMelo | Page 24

Nelson, Robyn and Rich were fantastic. This was the first time I bought a car and didn't hate the process. Dealer loyalty for sure. time I bought a car and didn't hate the process. Dealer loyalty for sure. More

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First time Subaru purchaser (won't be the last) After 10 years with another car manufacturer, I decided to look at Subarus as everyone I knew who had them raved about them. The Forester certainly li After 10 years with another car manufacturer, I decided to look at Subarus as everyone I knew who had them raved about them. The Forester certainly lives up to their reputation and I look forward to trying it in poorer weather, where my prior sedans gave me real issues. Zachary Johnson was an excellent salesperson and I could not recommend him more highly. He was friendly, knowledgable, responsive and helpful without being pushy (something salespeople at other dealerships could learn a thing or two about). His manager, Nelson, was also nice and respectful of my time, and their Business Manager Marci was very helpful in explaining all of the financing options available to me. This is a company which knows it has a loyal and repeated customer base, and I can certainly see why. Shop Brewster Subaru with confidence and certainly ask for Zachary. More

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Amazing Customer Service I have had the privilege of working with Anthony in the past and was just as pleased to work with him 3 years later when I was ready for a new car pur I have had the privilege of working with Anthony in the past and was just as pleased to work with him 3 years later when I was ready for a new car purchase. Anthony took the time to review the best option for me, all without rushing my decision. Rich also took the time to find me the best lender he could for my car loan. Again, Rich took the time with me, answered all my questions, all without rushing me. I also had the opportunity to work with Nelson first hand this time and just as Anthony and Rich assisted me, Nelson continued the process with the same outstanding customer service. Brewster Subaru is lucky to have these gentlemen as part of their staff. Thank you! More

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Awesome Customer Service I have worked with Anthony in the past and was pleased to work with him again. Anthony is knowledgeable as well as patient with every question I had. I have worked with Anthony in the past and was pleased to work with him again. Anthony is knowledgeable as well as patient with every question I had. Rich and Nelson assisted with my transaction, all while continuing to make the process as easy as possible. I will not hesitate to return to Brewster Subaru for my next purchase and will refer my family and friends to Anthony, Rich and Nelson. More

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Famous Fred...... really, he is! Fred was very helpful and knowledgeable in my transaction to lease my automobile. Marci, the business manager who reviews all of your paperwork was Fred was very helpful and knowledgeable in my transaction to lease my automobile. Marci, the business manager who reviews all of your paperwork was also excellent, explaining all the documentation for me. Overall excellent experience. More

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It was comfortable and pleasing. I did my research, and I knew that I wanted to deal with Brewster Subaru as we have bought a cross track there six years ago And were pleased with I did my research, and I knew that I wanted to deal with Brewster Subaru as we have bought a cross track there six years ago And were pleased with the service and how we were treated. On the website I saw Famous Fred and thought that I would deal with him for starters. He was very nice and always had a smile on his face. He was knowledgeable of the car, and very patient with my many questions. I still have a couple of issues with the car but I feel that they will be taken care of as the other issues have been. I would recommend Fred to my friends if they were seeking a good salesman. More

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Amazing team, amazing service!! Everybody who helped us at Brewster Subaru was amazing. I want to give a special thanks to Ralph Nicolais and Nelson DeMelo who helped us giving all t Everybody who helped us at Brewster Subaru was amazing. I want to give a special thanks to Ralph Nicolais and Nelson DeMelo who helped us giving all the information we needed and made the whole process very quick. My husband and I were surprised how easy and quick everything was. Ralph treated us as a friend, not like a seller that tries to sell you everything no matter what. I'm amazed by the quality service. More

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A pleasure to deal with Brewster Subaru was a pleasure to do business with when I purchased a new vehicle .Anthony Pilla and Nelson Demelo were strangers when i came in and f Brewster Subaru was a pleasure to do business with when I purchased a new vehicle .Anthony Pilla and Nelson Demelo were strangers when i came in and felt like family when i left. Everyone at Brewster Subaru is highly knowledgeable when it comes to sales and service.Any questions i had they were able to answer for me ......fyi if you have any questions about fishing Anthony Pilla can answer them also. More

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Trading in My Lease I worked with Anthony Pilla for my first Subaru lease back in 2016, and I was very pleased to work with him again when trading in my current lease for I worked with Anthony Pilla for my first Subaru lease back in 2016, and I was very pleased to work with him again when trading in my current lease for a new one. I went in entirely unsure of what I wanted to do, but knew I needed a specific price point adjustment, and Anthony, and his manager Nelson, went above and beyond to not only get as close to the number I asked for as possible, but to get the best possible deal for my money as well. They are always up front and genuine, and I am very happy to be getting into a new lease in the next week or so. Thank you Anthony and Nelson! More

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This is the best Subaru dealer in our area! I purchased a 2020 Crosstrek from Robyn. She is wonderful to work with, goes the extra mile, and works hard to ensure everyone goes home happy. Rich is a great 2020 Crosstrek from Robyn. She is wonderful to work with, goes the extra mile, and works hard to ensure everyone goes home happy. Rich is a great finance manager- he explained all of my warranty options, additonal options, etc. in a professional and "no pressure" manner. If you need help finding a loan, this is the guy to speak with. Nelson is a great GM- there was some slight damage to the center console top, and he insisted on replacing it for free. Thank you, Robyn, Rich, and Nelson! More

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