Nelson DeMelo | Page 35

Friendly, pressure free experience Our buying experience was truly exceptional from the moment we entered the showroom we were greeted with warm welcoming smiles from the Brewster Subar Our buying experience was truly exceptional from the moment we entered the showroom we were greeted with warm welcoming smiles from the Brewster Subaru team. Our salesman Mitchell Pollak, was very knowledgeable on all the features and abilities of the Subaru model we were looking to purchase. The entire process was stress free with no pressure sales tactics, we really value their honesty and being up front during the whole process. Their price quote was fair and reasonable. The entire Brewster Subaru team from Manager Nelson Demelo, Patrick Larson, Mitchell Pollak and Rich Johnson all made our buying experience very enjoyable and hassle free ( this was our third car purchase from Brewster Subaru), they made us feel like we were a family members during the whole process. We would definitely recommend Brewster Subaru. More

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A Gem in the mists of larger dealerships 40 years of buying cars around the country, mostly around the new york area.....This Brewster Subaru :Service and all above employees as well as admin 40 years of buying cars around the country, mostly around the new york area.....This Brewster Subaru :Service and all above employees as well as administrative personnel, Help above and beyond , patient, professional, insightf to our needs ,Best Dealer, Ever.. Small place, give personal attention..Any Couple of day to day minor issues......Questions after the sale always received graciously, also at scheduled services.....Everyone always devoted themselves to our needs. Remarkable. Actually we have bought a second car and plan to get one there when our child graduates from college...Knowing we are leaving her in patient helpful hands...... More

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Quick, easy, painless, and enjoyable All the people I dealt with at Brewster Subaru were wonderful. My husband and I already knew exactly what we wanted when we walked in which made the All the people I dealt with at Brewster Subaru were wonderful. My husband and I already knew exactly what we wanted when we walked in which made the process fairly seamless but we also would have walked it we didn't like the people. Anthony and Rich made sure we new all our options but never pushed anything on us. Anthony even stayed with us well past closing to make sure we understood all the features of our new car. He far exceeded our expectations. I never met Joe but I work with his mom and he gave me additional info that helped me decide to buy a extra features before finalizing the sale with Rich. One could argue that Subarus sell themselves in the NE but these guys made me enjoy the process. More

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Pleasant Very Helpful and Personable, Prices are expensive, but then new cars are. Would like to see service price per hour less. Had the type and color of Very Helpful and Personable, Prices are expensive, but then new cars are. Would like to see service price per hour less. Had the type and color of car I liked. So, I bought it. Like that Dealership is in my home town. More

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Excellent Service Anthony at Brewster Subaru made my experience painless and easy. Highly recommend the team at Brewster Subaru. Will definitely return in the future to Anthony at Brewster Subaru made my experience painless and easy. Highly recommend the team at Brewster Subaru. Will definitely return in the future to this team. More

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Very Satisfied with dealer & car Very straight-forward and courteous. They listened to what we were looking for & then gave pressure-free help in looking through inventory. Very hap Very straight-forward and courteous. They listened to what we were looking for & then gave pressure-free help in looking through inventory. Very happy & would return for another purchase! More

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Amazing ALL of the personnel at this dealership are 100% committed to customer service and satisfaction and NOT only about the sale/money from the managers to ALL of the personnel at this dealership are 100% committed to customer service and satisfaction and NOT only about the sale/money from the managers to the salespeople to the service people. Have NO fear...you are in good hands with these folks! Ask for Bruce...you won't be disappointed! More

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Won't Go Anywhere Else! I just bought my second Outback from Robin Rey. The first experience was so easy and enjoyable that when our family needed a second Subaru, we came s I just bought my second Outback from Robin Rey. The first experience was so easy and enjoyable that when our family needed a second Subaru, we came straight to her. The entire team here at Brewster Subaru is respectful, helpful and works WITH you to find the best car that fits your needs. They move quickly here, so even if they don't have the car on the lot that you are looking for, come in and talk to them. I told Robin the five or six things I was looking for in the car and the price range I was looking to hit. Two days later, she called and had a perfect fit. Truly a class above any other dealership I have ever been to. More

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They treated me like a valued customer! I'm totally sold on Subaru vehicles and this was the fifth Subaru I purchased or leased from this location. They always provide a low pressure, frien I'm totally sold on Subaru vehicles and this was the fifth Subaru I purchased or leased from this location. They always provide a low pressure, friendly atmosphere and deliver on their promises. The staff- from the sales people to the service department have treated me very well over the years. Overall, it was an outstanding experience. More

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Straightforward, no games Leased a 2018 Crosstrek. Brewster's price beat several other dealers. Knowledgeable, personable and most importantly, straightforward with no tricks Leased a 2018 Crosstrek. Brewster's price beat several other dealers. Knowledgeable, personable and most importantly, straightforward with no tricks, gimmicks or games. Very satisfied and relieved. More

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