Nelson DeMelo | Page 44

Awesome buying experience Honestly, I always hate car shopping, but this dealership made my shopping easy. Anthony Pilla was great to work with! He did not pressure me into Honestly, I always hate car shopping, but this dealership made my shopping easy. Anthony Pilla was great to work with! He did not pressure me into making my decision. He explained all the options thoroughly which helped me to make my decision. Rich could not have been nicer. He made my financing experience easy. I have never received such detailed information on the car warranty. I highly recommend Brewster Subaru. I will definitely go back to purchase in the future. More

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A 'ONE OF A KIND' DEALERSHIP As a parent who has just purchased my 3rd Subaru for my family, I can really appreciate the high level of integrity that is evident in every single as As a parent who has just purchased my 3rd Subaru for my family, I can really appreciate the high level of integrity that is evident in every single aspect of purchasing a car at Brewster Subaru. The extremely pleasant, professional and friendly atmosphere at the dealership, and ease of completing your transaction is unlike any other dealership I have ever set foot in. I am a person who does my research before purchasing and their price was definitely the best around. Despite the fact that we live 5 minutes away from Colonial Subaru in Danbury, I will no longer give them my business. Additionally, for the past 3 1/2 years my son has chosen to take the 25 minute drive to Brewster Subaru to service his 2012 car as he tells me Laura in Service is the BEST! After my recent car buying experience at Brewster Subaru, I would not even consider going anywhere else to purchase my next car. More

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Honest, straightforward, pleasant, professional experience I had a perfect experience with Brewster Subaru and was very impressed. I purchased a used car and traded in an older used car. My Sales Consultan I had a perfect experience with Brewster Subaru and was very impressed. I purchased a used car and traded in an older used car. My Sales Consultant (Robyn Rey) was perfect. She and her management were honest, straightforward, pleasant and professional during the entire process from start to finish. We negotiated a very fair price by phone for the car for sale and they offered a very fair price for my trade in at the dealership. I had done my homework and knew the market and competitor pricing so I know that their pricing was fair and competitive. I worked directly with the General Manager (Nelson Demelo) on the trade in price, so there were no games at all. There was a lot of paperwork, especially since I am from CT, and the Sales Manager (Rich Johnson), was totally prepared with all the forms and made the process fast and easy for me. I will definitely consider Brewser Subaru for my next car purchase based on this excellent experience. More

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From Pam P - HANDS DOWN, BREWSTER SUBARU THE BEST Look nowhere else. Just got my 4th Subaru, all but the first, at this dealership. Subarus are GREAT cars and sell themselves, and the Brewster Team t Look nowhere else. Just got my 4th Subaru, all but the first, at this dealership. Subarus are GREAT cars and sell themselves, and the Brewster Team that helps you get in them, and keeps them running like a top, are also GREAT. Thanks Danny, Jason, John, Laura, and Nicole in the service dept for taking such good care of my cars over the years, and Nelson, Patrick, Rich, and Robyn for getting me into my 2017 Forester. Love my new buggy and Brewster Subaru! More

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Nelson is exceptional This review is a bit late, as my wife and I bought our car in April. When looking to replace our beloved 2011 Outback, we visited this dealership This review is a bit late, as my wife and I bought our car in April. When looking to replace our beloved 2011 Outback, we visited this dealership and were impressed with the atmosphere. Ralph was new to the dealership and we were his first customers. He was friendly and easygoing. We dealt mainly with Nelson on many aspects of the transaction and he was eager to earn our business. He got us the car we wanted, at a very fair price. There were a couple of hiccups that Nelson smoothed out immediately. One month after buying the car, we received the steering column recall; Subaru arranged for the car to be transported to Brewster that day. Service arranged for us to have a loaner car for the duration of the recall process, even coming in on an off day to allow us to pick it up. The recall fix was completed quickly and we were back in our beautiful new car once again. I am very pleased to be a part of the Brewster Subaru family now and look forward to great service and ownership experiences as a result. More

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A truly happy customer! Got the car I wanted A very friendly, no pressure atmosphere, knowledgeable and customer service driven team. Purchased a Crosstrek which I absolutely love! Thanks to Nel A very friendly, no pressure atmosphere, knowledgeable and customer service driven team. Purchased a Crosstrek which I absolutely love! Thanks to Nelson Demelo, Ralph Nicolias and Richard Johnson at Brewster Subaru! You guys made it a truly wonderful experience for me. I would recommend any to come see you. More

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Long time customer Brewster Subaru is best car dealership I have ever dealt with. I just purchased my third car from them. I also have the cars serviced there. The envi Brewster Subaru is best car dealership I have ever dealt with. I just purchased my third car from them. I also have the cars serviced there. The environment is friendly and down to earth. I have had nothing but good experiences from both the sales and service staff. More

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Worry and hassle free dealer Brewster Subaru had the car I wanted and at a good price. I visited for a test drive and everyone was helpful and knowledgeable, but I didn't buy that Brewster Subaru had the car I wanted and at a good price. I visited for a test drive and everyone was helpful and knowledgeable, but I didn't buy that day. I ended up looking at a couple different cars but wasn't happy so I went back again to Brewster Subaru to buy. I am glad I did! No pressure and a good attitude are what I look for in a dealer. They even had some body work done to the car which was a bonus. Overall I would go back when I need another car. More

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Great Service I bring all my subarus to this dealer for service, they are very professional and listen to you needs. Will continue to buy and bring my subarus to th I bring all my subarus to this dealer for service, they are very professional and listen to you needs. Will continue to buy and bring my subarus to this dealership More

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A stress free car buying experience It's a pleasant car buying experience . This is my 5th car I leased / purchased from Brewster Subaru . The staff is friendly and very accommodating . It's a pleasant car buying experience . This is my 5th car I leased / purchased from Brewster Subaru . The staff is friendly and very accommodating . The sales staff is knowledgeable and take the time to explain everything to you as a buyer . I also get my cars serviced there and Laura is a pleasure to deal with and very accommodating . I would definitely recommend Brewster Subaru for anyone looking to purchase or lease a Subaru . Kudos to Manager Nelson Demelo for having such a good sales team . More

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