Nelson DeMelo | Page 45

Another Subaru! Today I purchased my 6th vehicle from Brewster Subaru. I continue to purchase all of my vehicles from them because I feel welcome, not pressured and Today I purchased my 6th vehicle from Brewster Subaru. I continue to purchase all of my vehicles from them because I feel welcome, not pressured and definitely not lied to. G.M. Nelson, sales associate Robyn, finance officer Rich and the entire staff, including the service and parts department have always treated me with respect and ensure my needs are met. This dealership has the most friendly and attentive staff of any car dealership I have ever visited. More

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5 STAR CUSTOMER SERVICE The customer service at Brewster Subaru is first class! I had to turn in my company car at the end of 2016, and my new Subaru was due for delivery in The customer service at Brewster Subaru is first class! I had to turn in my company car at the end of 2016, and my new Subaru was due for delivery in late December. When the dealership found out that my car was delayed, they gave me a new Subaru to drive until my car arrived. The atmosphere in this dealership is very friendly (like a family), and they really care about their customers. Nelson Demelo, General Manager; Patrick Larson, Sales Manager; Rich Johnson, Business Manager; and Mitch Pollack, Sales were wonderful to work with. If you are shopping for a Subaru, go to Brewster, NY! More

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Best, Bar None I have purchased different makes of cars over my adult life from many different dealerships, including BMW. Over the past six years I have only purcha I have purchased different makes of cars over my adult life from many different dealerships, including BMW. Over the past six years I have only purchased Subaru's (5) for me and my family. The last three (plus 2 referrals from my in laws) were from Brewster Subaru. Nelson DeMelo (General Manager) and his team are the best in the business. They treat you fairly always give you an honest deal and they treat you with utmost respect. More

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Stress Free Accomadation This was my first purchase with Brewster Subaru, and they made me feel totally comfortable through the whole process. They were attentive and helpful, This was my first purchase with Brewster Subaru, and they made me feel totally comfortable through the whole process. They were attentive and helpful, gave me lots of alternatives when it came time to make a deal, and everyone was very friendly. I'm obsessed with my new car, and I was very pleased with the service. More

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The Customer Comes First From the moment I met Nelson, Fred and Rich, each left me with the sense that my comfort and satisfaction with the service they provide was of the utm From the moment I met Nelson, Fred and Rich, each left me with the sense that my comfort and satisfaction with the service they provide was of the utmost importance. My customer experience throughout the decision-making, purchase and delivery process was world class. Subaru should be proud of the team Nelson has put together and manages. My wife and I have purchased several Lexus and BMWs over the past ten years. The experience we have had with Nelson and Brewster Subaru far outshines any other we have had. It is remarkable how in such a short period of time they have managed to nurture what will soon become a loyal customer, who will not only will be extremely satisfied, but will urge and direct others to the doorsteps of Brewster Subaru. More

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Great Experience! All employees I dealt with in buying my new Subaru Forester went above and beyond with their customer service. I am so happy I made the decision to pu All employees I dealt with in buying my new Subaru Forester went above and beyond with their customer service. I am so happy I made the decision to purchase with them. I did not feel pressured to buy like I did at other dealerships, which made purchasing with them a pleasure. A huge THANK YOU to Anthony Pilla, who was the kindest, most understanding and professional salesperson I have ever dealt with. More

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Great people! This dealership continues to go uncover and beyond. From the salesperson, to the finance person and all those in between. They are knowledgeable and t This dealership continues to go uncover and beyond. From the salesperson, to the finance person and all those in between. They are knowledgeable and though in all they do. After our salesperson gave us a very thoughrough explanation of "how the car works on the inside" we were assured that we can go back and they would do it all again if we didn't understand something! More

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Excellent!!! My husband and I purchased a 2017 Subaru Outback from Brewster Subaru, and traded in our Nissan, and we could not be happier with our experience! Nels My husband and I purchased a 2017 Subaru Outback from Brewster Subaru, and traded in our Nissan, and we could not be happier with our experience! Nelson, Anthony and Rich were all extremely helpful and professional throughout the entire process. Nelson and Anthony worked carefully with us to find the right vehicle in terms of design, price and features. They felt like friends to us from the very beginning...even helping entertain our 18 month old which is no easy task! The entire dealership is unlike any other - forget sales pitches and hungry competitive attitudes here - everyone is like family and helps each other. Great vibe and superb customer service. We could not be happier with our transaction! I have already recommended them to friends and family. Thank you Brewster Subaru!! More

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Excellent Experience It was such a great experience working with Fred, Nelson and Rich. They made my Subaru buying experience like I remember it was 5 years ago, fast, eas It was such a great experience working with Fred, Nelson and Rich. They made my Subaru buying experience like I remember it was 5 years ago, fast, easy and fun. I would definitely recommend them to anyone who is looking to buy a Subaru. More

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Robyn Rey Is Amazing! I needed to get a car. I had 2 to trade in, one of them was recently inherited but still titled in the deceased name. Robyn got straight to work. S I needed to get a car. I had 2 to trade in, one of them was recently inherited but still titled in the deceased name. Robyn got straight to work. She found the perfect car for me, exactly what I wanted. She got the title taken care of, send it overnight to CA, all to make sure I would have my car in 3 days. I would recommend her to anyone! She goes above and beyond. More

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