Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
32 yrs, 6 mos
486 Reviews
Write a Review486 Reviews of Nelson DeMelo
June 04, 2017
Leasing a new vehicle Very friendly, professional and knowledgeable staff. My first experience buying a Subaru and would highly recommend your dealership. Eric was a plea Very friendly, professional and knowledgeable staff. My first experience buying a Subaru and would highly recommend your dealership. Eric was a pleasure to work with. More
Other Employees Tagged: Rich Johnson , Eric Hughes
June 04, 2017
Very friendly and professional. Great buying experience. Subaru is a great product and the manner in which they conduct themselves makes you comfortable with the buying experience. A pleasant and relaxed ex Subaru is a great product and the manner in which they conduct themselves makes you comfortable with the buying experience. A pleasant and relaxed experience. More
Other Employees Tagged: Rich Johnson, Patrick Larson , Ralph Nicolais
June 01, 2017
Exceptional & Friendly Service I have been a loyal customer of Brewster Subaru for the last 10 years. Nelson is so friendly and caring about all my car needs. This year Robin Rey ha I have been a loyal customer of Brewster Subaru for the last 10 years. Nelson is so friendly and caring about all my car needs. This year Robin Rey handled my account. It was a pleasure to deal with a sales person who provided such consideration, courtesy, and an effortless transaction! Robin is an excellent sales person and I will definitely recommend her to all my friends and family. Rich Johnson was not only friendly and informative, but provided a clear understanding of what offers were available to me! More
Other Employees Tagged: Rich Johnson, Patrick Larson , Robyn Rey
May 31, 2017
Scam Artists My car shut off completely while driving on the highway - Subaru claims they can not re create the incident and that it is safe to drive - essentially My car shut off completely while driving on the highway - Subaru claims they can not re create the incident and that it is safe to drive - essentially it didn't happen in their eyes. More
Other Employees Tagged: Danny Gomes
May 31, 2017
Bought a Pre-Owned 2013 Jeep Wrangler We came to Brewster Subaru because they had advertised a 2013 Jeep Wrangler on Car Guru. We met Anthony Pilla, test drove the vehicle and sat at his We came to Brewster Subaru because they had advertised a 2013 Jeep Wrangler on Car Guru. We met Anthony Pilla, test drove the vehicle and sat at his desk to discuss a purchase. Anthony was very friendly and totally knowledgable about this car, even though it was not a Subaru. I don't think I have ever been treated so kindly and efficiently - and by this, I mean I didn't have to sit at the dealer half the day trying to buy a car. It was quick, easy and NO surprises. We love the car! Our other car is a Subaru Forrester so you can bet we'll be back. My experience...Brewster Subaru is a dealer with great integrity. More
Other Employees Tagged: Patrick Larson , Anthony Pilla
May 28, 2017
Excellent customer service and sales dept. No stress buy. Excellent price. Knowledgeable staff. Xxxxxxxxx cxx xxx xxxx xxx xxx xxx xxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xx No stress buy. Excellent price. Knowledgeable staff. Xxxxxxxxx cxx xxx xxxx xxx xxx xxx xxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxx xxxx xxxxx xxxx xxxxx xxxxxxxx xxxxx xxxxxx xxxxxx xxxx xxxxx xxxxxx xxxxx xxxxxx xxxxx xxxxx xxxx xxxxx xxxxx More
Other Employees Tagged: Rich Johnson, Patrick Larson , Anthony Pilla
May 27, 2017
Excellent service I have been a satisfied customer of the service department for many years. This is first time buying a new car. I found the service overall wonder I have been a satisfied customer of the service department for many years. This is first time buying a new car. I found the service overall wonderful and my salesperson, Robyn Rey, excellent. I would recommend both the service department and especially Robyn, without hesitation More
Other Employees Tagged: Robyn Rey
May 27, 2017
Unique and effortless Went for a quick scan of Subaru's Preowned for my college bound child. Had been looking for months and my sister said go to Brewster. Terrific experi Went for a quick scan of Subaru's Preowned for my college bound child. Had been looking for months and my sister said go to Brewster. Terrific experience and met with Famous Fred. No pressure, great suggestions and everything so far so good. Daughter loves her Subaru. Thanks!! More
Other Employees Tagged: Laura Baboian, Fred Fogel, Rich Johnson
May 10, 2017
Far above the norm I have been a customer in this dealership going back to '01 with the previous ownership, but now I can't say enough about it. My wife and I were treat I have been a customer in this dealership going back to '01 with the previous ownership, but now I can't say enough about it. My wife and I were treated like family, everyone going out of their way in a friendly atmosphere to help us out. Our lease was coming to an end and Robin and Nelson did the legwork to give us an array of options in order for us to decide which would work out the best for us. Everything was up front, clearly explained, and no "hidden agenda" tactics were employed. We bounced our thoughts off them and never once felt any pressure or coercion to sway our thinking. Additionally, the service dept. is extremely helpful in scheduling appointments, with a professional staff who do any work correctly and in a timely fashion. The dealership has recently been remodeled with a spacious waiting room, renovated restrooms, and coffee. This is what a benchmark dealership should be. More
Other Employees Tagged: Rich Johnson , Laura Baboian, Robyn Rey
May 09, 2017
2017 WRX CVT 920 MILES GREAT DEAL Brought in my clean 2014 Honda Civic SI to trade for a Used (920 miles) 2017 WXR LTD. CVT. Wanted the auto and LTD model. This Dealer gave me a great Brought in my clean 2014 Honda Civic SI to trade for a Used (920 miles) 2017 WXR LTD. CVT. Wanted the auto and LTD model. This Dealer gave me a great trade price, and went above my expectations on the car delivery the next day. The car is perfect, and so is this dealership. More
Other Employees Tagged: Rich Johnson , Robyn Rey

