Nelson DeMelo | Page 43

Stress Free Accomadation This was my first purchase with Brewster Subaru, and they made me feel totally comfortable through the whole process. They were attentive and helpful, This was my first purchase with Brewster Subaru, and they made me feel totally comfortable through the whole process. They were attentive and helpful, gave me lots of alternatives when it came time to make a deal, and everyone was very friendly. I'm obsessed with my new car, and I was very pleased with the service. More

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The Customer Comes First From the moment I met Nelson, Fred and Rich, each left me with the sense that my comfort and satisfaction with the service they provide was of the utm From the moment I met Nelson, Fred and Rich, each left me with the sense that my comfort and satisfaction with the service they provide was of the utmost importance. My customer experience throughout the decision-making, purchase and delivery process was world class. Subaru should be proud of the team Nelson has put together and manages. My wife and I have purchased several Lexus and BMWs over the past ten years. The experience we have had with Nelson and Brewster Subaru far outshines any other we have had. It is remarkable how in such a short period of time they have managed to nurture what will soon become a loyal customer, who will not only will be extremely satisfied, but will urge and direct others to the doorsteps of Brewster Subaru. More

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Great Experience! All employees I dealt with in buying my new Subaru Forester went above and beyond with their customer service. I am so happy I made the decision to pu All employees I dealt with in buying my new Subaru Forester went above and beyond with their customer service. I am so happy I made the decision to purchase with them. I did not feel pressured to buy like I did at other dealerships, which made purchasing with them a pleasure. A huge THANK YOU to Anthony Pilla, who was the kindest, most understanding and professional salesperson I have ever dealt with. More

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Great people! This dealership continues to go uncover and beyond. From the salesperson, to the finance person and all those in between. They are knowledgeable and t This dealership continues to go uncover and beyond. From the salesperson, to the finance person and all those in between. They are knowledgeable and though in all they do. After our salesperson gave us a very thoughrough explanation of "how the car works on the inside" we were assured that we can go back and they would do it all again if we didn't understand something! More

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Excellent!!! My husband and I purchased a 2017 Subaru Outback from Brewster Subaru, and traded in our Nissan, and we could not be happier with our experience! Nels My husband and I purchased a 2017 Subaru Outback from Brewster Subaru, and traded in our Nissan, and we could not be happier with our experience! Nelson, Anthony and Rich were all extremely helpful and professional throughout the entire process. Nelson and Anthony worked carefully with us to find the right vehicle in terms of design, price and features. They felt like friends to us from the very beginning...even helping entertain our 18 month old which is no easy task! The entire dealership is unlike any other - forget sales pitches and hungry competitive attitudes here - everyone is like family and helps each other. Great vibe and superb customer service. We could not be happier with our transaction! I have already recommended them to friends and family. Thank you Brewster Subaru!! More

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Excellent Experience It was such a great experience working with Fred, Nelson and Rich. They made my Subaru buying experience like I remember it was 5 years ago, fast, eas It was such a great experience working with Fred, Nelson and Rich. They made my Subaru buying experience like I remember it was 5 years ago, fast, easy and fun. I would definitely recommend them to anyone who is looking to buy a Subaru. More

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Robyn Rey Is Amazing! I needed to get a car. I had 2 to trade in, one of them was recently inherited but still titled in the deceased name. Robyn got straight to work. S I needed to get a car. I had 2 to trade in, one of them was recently inherited but still titled in the deceased name. Robyn got straight to work. She found the perfect car for me, exactly what I wanted. She got the title taken care of, send it overnight to CA, all to make sure I would have my car in 3 days. I would recommend her to anyone! She goes above and beyond. More

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Perfect Once again smooth sailing at Brewster Subaru. Nelson, Anthony and Rich made leasing our new Forester a breeze. All aspects of the buying expierience Once again smooth sailing at Brewster Subaru. Nelson, Anthony and Rich made leasing our new Forester a breeze. All aspects of the buying expierience were timely and well explained. This is our third Forester leased so far and we could not be happier with the vehicle, sales and service at Subaru. More

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Excellent Experience If you're looking for a new Subaru in the NYC metropolitan area Brewster Subaru is the best place! Nelson, Bruce, Rich who served me were not dealers, If you're looking for a new Subaru in the NYC metropolitan area Brewster Subaru is the best place! Nelson, Bruce, Rich who served me were not dealers, but friends More

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7TH SUBARU PURCHASE - 2017 FORESTER This is our 7th subaru - 3rd Forester. Also owned loyale wagon & loyale sedan, justy, & imprezza. These subarus were purchased at another dealership This is our 7th subaru - 3rd Forester. Also owned loyale wagon & loyale sedan, justy, & imprezza. These subarus were purchased at another dealership. Time for a change and thought we would try another dealership - Brewster - best decision we made. Ed was fantastic from the first time we walked in the sales room just to get informational booklets. Ed took the time to speak to us and answer questions we had. Needless to say we went back and decided the atmosphere, staff and experience we had was excellent. I cannot say enough about Ed. he was patient, explained everything, worked w/us on price etc. Day we picked up the car Ed took the time and sat in car w/us and explained every feature and after few days checked w/us to see how things were going and said to stop in anytime w/any questions, etc. I highly recommend this dealership and of course Ed to anyone. Also, met w/Nelson who was very nice and also willing to work w/us to make our experience pleasant. Met w/Rich Johnson day we picked up the Forester who was also patient and explained the financial side and warranties to us. Overall great experience and happy. More

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