Neyma Cuello

I was initially referred by my warranty company to use this dealership for repair. I feel there was poor communication between the dealership and the warranty company resulting in a denied claim for an is this dealership for repair. I feel there was poor communication between the dealership and the warranty company resulting in a denied claim for an issue thats common on these cars. More

by PavK Verified Customer Verified Customer

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I had warranty, but since the tech wouldn't reach out to the warranty company to give them the cause of this malfunction, I ended up paying for it out of pocket. My whole reason of using this dealership was the warranty company to give them the cause of this malfunction, I ended up paying for it out of pocket. My whole reason of using this dealership was that I was told by the warranty company to tow the car there. I tried calling back numerous times to get this resolved, no one ever called back. More

by PavK Verified Customer Verified Customer

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The staff is kind and compassionate kept me well informed of the repairs. Bryan is an outstanding manager the store is clean and well organized. of the repairs. Bryan is an outstanding manager the store is clean and well organized. More

by leonardgiuliano Verified Customer Verified Customer

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I won’t never buy a car in this dealership again, unprofessional behavior and service unprofessional behavior and service More

by CARLOSQUINTERO Verified Customer Verified Customer

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I have now used them twice, for a 2024 Ram and 2020 Charger. The Quality Control is unfortunately very poor. I kept pointing out issues. However, I will say they are very good to rectify the issues. Th Charger. The Quality Control is unfortunately very poor. I kept pointing out issues. However, I will say they are very good to rectify the issues. The Charger is a different story: the issue wasn’t resolved and now I need to go back. :( More

by CharlesF Verified Customer Verified Customer

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She was a service advisor assigned to do the repair work on my car. I left countless messages for her by text and voicemail. She had my car for eight days and never returned a phone call or made any effort on my car. I left countless messages for her by text and voicemail. She had my car for eight days and never returned a phone call or made any effort whatsoever to get in touch with me and let me know The diagnostic, status or anything about my vehicle. More

by CFMILLER Verified Customer Verified Customer

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Complete lack of customer concern, deadlines would come and go and feedback was nonexistent. Even with multiple calls to Neymar, Carlos And Gracey weekly. Car was marked completed at the end of May and as and go and feedback was nonexistent. Even with multiple calls to Neymar, Carlos And Gracey weekly. Car was marked completed at the end of May and as of June 24th my car is still there. This place is an absolute joke!!! More

by Tonyjergovich01 Verified Customer Verified Customer

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I brought my Jeep in for service, but it sat for 11 days without being looked at, which forced me to cover the cost of a rental car myself. Throughout that time, my service advisor did not return any of my without being looked at, which forced me to cover the cost of a rental car myself. Throughout that time, my service advisor did not return any of my calls or respond to messages. I eventually met with the Service Manager, who was courteous and assured me I would hear back within three days. It’s now been 12 days, and I still haven’t received any follow-up. More

by smikelonis Verified Customer Verified Customer

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Great service, great staff. I’ll be back for my next service. Great experience. Thank you. I’ll be back for my next service. Great experience. Thank you. More

by manuelez1053 Verified Customer Verified Customer

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There is no way, a vehicle can’t be diagnosed in a week in a half of being at the dealership. in a half of being at the dealership. More

by pittsy557 Verified Customer Verified Customer

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