Neyma Cuello

Brought jeep in to get all 5 locks rekeyed and they took 2 months to return and only rekeyed 2 locks and missed doing the other 3 locks. Jeep back at shop and no true apology 2 months to return and only rekeyed 2 locks and missed doing the other 3 locks. Jeep back at shop and no true apology More

by Pilar0 Verified Customer Verified Customer

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Extremely poor communication and follow though. Disappointed in the entire repair process. It took 3 weeks to complete a warranty repair and throughout the repair process I was unable to speak to m Disappointed in the entire repair process. It took 3 weeks to complete a warranty repair and throughout the repair process I was unable to speak to my service advisor ( not once) and the service manager never returned my three phone messages. Ultimately I was able to get my jeep repaired but the dealership made it painful from the get go. More

by jrmerrell50 Verified Customer Verified Customer

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With my case only doing what was told by manufacture No very communicative or professional very communicative or professional More

by Brad Verified Customer Verified Customer

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Terrible as usual. Gave it a second chance. Big mistake. Car was in for a week and a half. Could not get service agent to call or text me back about my car. When I went Gave it a second chance. Big mistake. Car was in for a week and a half. Could not get service agent to call or text me back about my car. When I went to pick it up, no one could find the paperwork. Didn't know what was done. Collision light was supposed to be fixed but is still on ........, This dealership is the worst. I have bought two cars from them but will NEVER again. More

by 3chicks Verified Customer Verified Customer

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Neyma is an excellent advisor and very attentive. She is very polite and respectful. Great customer service. She is very polite and respectful. Great customer service. More

by tatotata Verified Customer Verified Customer

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Car was there over a week. Repairs were not completed. Service advisor did not return my calls or texts. Repairs were not completed. Service advisor did not return my calls or texts. More

by 3chicks Verified Customer Verified Customer

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Neyma is very helpful. Always providing good advice and guidance about service. She also has a great costumer service! Always providing good advice and guidance about service. She also has a great costumer service! More

by Mon947 Verified Customer Verified Customer

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Fast and easy Staff always available, clean, fast service, excellent service, great waiting area Beautiful service, excellent service, great waiting area Beautiful More

by DAZPURUAREYES Verified Customer Verified Customer

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Awesome service Customer service is great. Everyone is super helpful and friendly. Will always bring my jeep to Hollywood Chrysler Jeep Everyone is super helpful and friendly. Will always bring my jeep to Hollywood Chrysler Jeep More

by lilgray003 Verified Customer Verified Customer

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Very great staff. They took care of me like I was an owner of the company. My vehicle went in came out looking better and driving better than it came in. Would always They took care of me like I was an owner of the company. My vehicle went in came out looking better and driving better than it came in. Would always and always bring my jeep here for any issue. More

by Kylepurchas Verified Customer Verified Customer

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