Nic Chuenchit | Page 2

Amazing Leasing Experience with Tori & the Valley Team I thoroughly enjoyed working with Valley Subaru of Longmont in my quest to lease a Subaru Crosstrek. Tori worked with me in assessing my options betwe I thoroughly enjoyed working with Valley Subaru of Longmont in my quest to lease a Subaru Crosstrek. Tori worked with me in assessing my options between doing a trade in from my previous Subaru Impreza leased vehicle or just outright leasing a new car. The price point we agreed on beat other local Subaru dealers. Moreover, Tori was very conscientious of my budget constraints all with a friendly smile on her face. She also helped me get two cute engraved Subaru dog tags for my two pups! I would highly recommend Valley and Tori to anyone in Boulder County (and even the Denver Metro area) who is considering leasing or buying the quintessential Colorado car - a Subaru. More

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Best car-shopping experience to date! Everything about our experience at Valley Subaru was top-notch. It was our experience with Saber that ultimately brought us back to make our purchase, Everything about our experience at Valley Subaru was top-notch. It was our experience with Saber that ultimately brought us back to make our purchase, rather than going with another vehicle & dealership. We couldn't have been happier with the decision. Saber's thorough knowledge of the product was more than impressive. When combined with his friendly demeanor and attentiveness, it sealed the deal. We will be buying our next car from him, for sure, and recommend all of our friends. Thanks! More

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Very friendly Friendly staff but couldn't get a deal I was happy with. Was not able to remove window etching from add ons and paperwork included more fees than comp Friendly staff but couldn't get a deal I was happy with. Was not able to remove window etching from add ons and paperwork included more fees than competitors. Car was priced way under invoice but after all the dealer add ons it was back to msrp. Not a bad price yet one phone call to a competitor yeilded the results I was looking for and was able to save a good chunk of money. Had a good experience, just not able to nagotiate to a price I was happy with. More

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Crushed car into Easy New Car After a tree fell on my car I was devastated, going into Subaru I scared and uneasy. They made this the easiest and least stressful experience ever. After a tree fell on my car I was devastated, going into Subaru I scared and uneasy. They made this the easiest and least stressful experience ever. They worked with me, took the time to explain my options and made me feel back in control!! It was a GREAT experience!!!!! More

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Great dealer and a great brand Recently purchased a 2016 WRX Limited from this dealer and could not be any happier. The sales staff, management, and the entire purchase process were Recently purchased a 2016 WRX Limited from this dealer and could not be any happier. The sales staff, management, and the entire purchase process were very straightforward making the entire process an ease. I live 600 + miles away in Kansas City and was intent on buying a WRX, so most if not all of the negotiation, offer and sale was done virtually, yet, I still felt confident in this dealership and their commitment to getting me the car that I wanted at the right price. By far the easiest car purchase I've ever made. I would and more than likely will buy from this dealership again in the near future. Thanks guys! More

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Cali saves the day! We went to Valley Subaru not feeling very comfortable about our situation and Cali came through for us in major way. He got me into a brand new 2015 a We went to Valley Subaru not feeling very comfortable about our situation and Cali came through for us in major way. He got me into a brand new 2015 and I couldn't be happier with the experience and the purchase. I will be recommending all my friends and family to go see Cali for all their vehicle purchases. And I will be back as soon as I need a new car as well. Thanks Cali and Nic! More

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Helpful, patient, and VERY honest I had a wonderful experience at Valley Subaru a year ago. I ordered a WRX from them and the car had been perfect. The people were so patient in answe I had a wonderful experience at Valley Subaru a year ago. I ordered a WRX from them and the car had been perfect. The people were so patient in answering all of my questions and made the buying process very easy. They did everything in their power to stay within my budget and I ended up paying $4000 less than I was quoted at other dealers in the area. I have sent friends there and they had the same wonderful experience I did. I would HIGHLY recommend this dealership over any other in the surrounding areas. They are extremely honest and stand by their sales and their cars are in wonderful condition. My husband and I just purchased another car from Valley this weekend and got the same treatment I was given the first time I was here. They were able to get us the exact car we were looking for and it was within our budget. They are able to work with us to get a lower monthly payment and a GREAT warranty. All in all Valley Nissan and Subaru are wonderful dealerships and I would highly recommend to everyone to come here. I am positive that we will be back again in the future!!!! More

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An amazing car buying experience I bought my first Subaru 6 months ago from Valley Subaru and I had a great initial experience. I was recently in an accident and my car was totaled. I bought my first Subaru 6 months ago from Valley Subaru and I had a great initial experience. I was recently in an accident and my car was totaled. I returned to Valley to get another car and they were so thoughtful, helpful, and kind. It was the best car buying experience EVER! More

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Do not buy a car here The sales process was smooth, and I felt like I got an honest price despite the fact that I was told the dealership (Valley Subaru in Longmont) was "l The sales process was smooth, and I felt like I got an honest price despite the fact that I was told the dealership (Valley Subaru in Longmont) was "legally obligated to charge every customer the same $697 dealer fee." One week after I purchased the car and after the dealership cashed my check and deposited the loan funds from the bank, the sales manager called me to tell me I owed an additional $52 for "loan fees" that my bank charges. I refused to pay the additional money. The car was paid in full according to the contract. I filled out the Subaru sales survey and voiced my displeasure with the sales manager for calling to demand additional money after the deal was closed and the car paid for. 10 days after purchasing the car, I mailed the appropriate lien paperwork to the attention of this sales manager. Four weeks after purchasing this car, I had not received notice that I could register it. I contacted my bank. My bank informed me that they had not been added as a lienholder on the car, though their money had been deposited. They also informed me that they do not charge any fees to the dealership. I called the dealership and got no assistance other than "I don't know what to tell you." I posted publicly on their Facebook page, and tweeted about my problem, and I got a phone call within 15 minutes. The dealer claimed they never received my paperwork. I emailed them another copy and the sales manager (a different one this time) promised to expedite it. I was coming up against my temporary tag's expiration date. One week later, I still hadn't received the postcard from the county informing me that I could register my car, so I called the sales manager to ask about it. He assured me that yes, I could go register my car and that the county does not mail postcards. I called the county clerk to double-check. The county clerk's office told me that yes, they in fact do send out postcards and that they had the paperwork, but that it hadn't yet been processed. I had a long conversation with the GM of the dealership, who apologized profusely. The next day, I called the county to ask about the status. They told me that the dealership made an error on the paperwork and so the paperwork was sent back to the dealer. I spoke to the GM at the dealership and asked him to let me know when the error was corrected so that I could personally pick up the paperwork to deliver it to the county clerk. He agreed. Hours later, I received a phone call from the dealership to tell me that they took my paperwork to the county clerk's office. I called the office and confirmed that yes, I could register my car. Which I did today, two months after I purchased it, on the last day before the temporary tags expired. I love my new car. I was hoping for a mutually beneficial relationship with the dealer. I will not be taking my car back there and will avoid all Subaru dealers for service unless it is a recall. More

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Buying a car has never been so easy A big thank you to Jeremy, Dion, Adam, and Nic for getting us into our Sonata. Our life is very busy and we were not sure how we would fit the car bu A big thank you to Jeremy, Dion, Adam, and Nic for getting us into our Sonata. Our life is very busy and we were not sure how we would fit the car buying process into the schedule. In less than 40 hours we had the car test driven, financing processed, and papers signed. The entire team was able to work with us we our schedule changed and we were at the dealership unannounced. The team is friendly, knowledgeable, and efficient. Thank you for your professionalism. More

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